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    • You know what you're old username was and do you have access to that email address?
    • Can you explain a little bit more about the delivery please. Somebody sent them to you – was it a retailer who sold them to you? If you have to claim against Hermes then if you declared only a £300 value then this is probably what you will have to settle for. You pay £95 shipping costs – that is extraordinarily high for Hermes. Can you explain why it was so expensive.   Have you made a formal claim to Hermes? And have they responded?
    • I'm sorry there are a few typos in my post - a hangover from injuries I had at the time being discussed. I did try to tidy it up straight away but wasn't allowed to repost after editing it.
    • You posted in a solid block of text and it's rather difficult to read. Please will you make sure that your posts future are properly spaced and punctuated and that way people will find it easier to give you the help and support you need.
    • I arranged the delivery of a set of drum kit wood shells with hermes, I booked directly online. They have told me the item is lost 70x50x55 cm box???   They asked me to fill in a claim form which I have done i declared a value of £300 for the parts sent and paid for extra cover. I had recently purchased the whole drum kit for £650 and shipping costs of £95.00 to get them to me.    After investigating the cost of replacing the shells, not a direct equivalent but similar, it will cost around £450.00 with delivery.   I want to get compensation over the £300, is that possible, i have informed them of the total loss with delivery costs, prior to shipping with Hermes as £745.   I am more than happy to go to the small claims court for the difference but would it be dismissed,   Should I go for the full cost of the loss or the cost of replacement shells only I have all the receipts for the drums and shipping costs prior to hermes losing my items.   I still have the remaining parts that a pretty much worthless now, unless i get a new set of drum shells.   Its probably going to to take ages, I've written to CEO of Hermes about my complaint as well just to cover all bases. Next stop will be the small claims court as i read they pull delay tactics and low offers.   They really didnt care and also didn't seem surprised when i spoke to a service agent.
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Hi

 

received a red letter from United Utilities the bill paid last week, payment over four quarters.

 

I was surprised to see this at the end of the letter.

 

Information about your payments behaviour will be shared with credits reference agency .

 

This may affect your ability to obtain credits in the future as the lender

will see this when you apply for credit.

 

For more information see Unitedutilities.com/personaldetails

 

On what grounds do they have the right to share this information.

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This appears to be a new thing. They have amended their terms to share your information with Credit Reference. They should have notified you of the changes to your terms as they need your permission to search and record on our credit record.

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Have you checked that this is Not in the original Ts & Cs?

It seems that UU have informed you in that letter.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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it is somethingthey brought in last year and say you agree to it if they continue to supply to you under the existing contract. I have a problem though thet an energy company is reporting on my credit file but for someone else and they refuse to stop doing so unless I give them the correct information. I wount contemplate that because I am not their customer!

Complaint to energy supplier, CRA and ICO made.

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  • dx100uk changed the title to United Utilities - Credit reference threat
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