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Found 13 results

  1. Hello. I am having issues trying to pay an outstanding water bill to United Utilities, it's a final water and wastewater bill. I received this bill a few days ago at a property I gave as a forwarding address when I moved house back in May ( this bill is for the last few months that I lived at the property ). I have contacted the number(s) on this bill and they connect to a company called Orbit which is a debt collection agency. I informed them That I wanted to deal with this bill through United utilities and not Orbit but they weren't having it. I rang Unite
  2. So a month ago, I recieved a claim form from united utilities claiming unpaid water charges. Incidentally i recieved IT on the day I was moving out, which was lucky. There claiming 460 including fees. Now the thing is the claiming up until March 31st(claiming before it's technically due?)I moved out of that address in January so they are claiming two full months be paid for the old address. In my defence I have admitted I owe them but the figures are incorrect. I have also stated I am in a position to pay in full once the two months are removed. Northampton wrote back to uu te
  3. Am not sure where to start with this but here it goes, hope one of you can be my saviour. I recently applied for a mortgage for purchasing our new home, my application was with HSBC. After doing the necessary checks I was told my application had been declined due to an adverse credit rating. To say I was flabbergasted was an understatement, as I have never missed any payments on my credit cards/council tax etc. After finishing the call I immediately signed up with Noddle to check. To my amazement I found a CCJ had been issued in March this year by United Util
  4. Hi guys, this is my first post and i need as much help as i can. I have been with Utility Warehouse since i moved in which was in November 2011 and i thought i was getting a good deal as i was paying £68 a month for both gas and electric but it was only till August 2013 when i found out that i was under paying. I then chose to pay for what i was using and pay the excess (£330) off in one go and was told that i would be charged for what i used. I was not told that i needed to supply them with a meter reading every month and with the meters being read by a
  5. Hi folks, I'm new here, so apologies if I've posted in the wrong place, although debt collections seems about right! We've had 2 letters from EOS solutions. One trying to trace us and today's demanding payment for a united utilities debt from our last property. We are 99% certain that all of our debts were cleared when we moved out - the property was a rental and we only lived there for a year. Bizarrely, we have been with United Utilities for 2 years at our current address, have paid on time and never been contacted by them about any debt. Sure
  6. Hi, On the 13th May I received a payment reminder from United Utilities. The bill was dated on the 24/04/15 and strangely arrived on the 13/05/15. I double checked to see if I misplaced the first bill and it appears I have not received no bills from United Utilities since my last payment in January. I did not think much so I paid the full amount online. Today I receive another letter from United Utilities legal department demanding that I pay £157 which is double the amount what they were initially asking. I never have issues paying on time, I am very angered by the late arriv
  7. Will try and keep this short, I owed United utilities £500 for water which they sent to scottcall. I worked with them (regret that now) and set up a £50 a month plan. I made the first payment via standing order so I didn't give them my details, it never arrived on my account. I loaded with UU who said they had resolved it and I had paid it wrong so scottcall kept it in a holding account. I have proof I sent it where they told me. I've kicked up a fuss been verbally abused by scottcall threatening to call at my house, so I inf
  8. Last year around May June I switched bank accounts from Barclays to Santander. I changed all the direct debits over myself (yes i sat on the phone for over an hour but was so paranoid about something going wrong if i left it up to the banks to do so for peace of mind I did it myself). Turns out I shouldn't have bothered! The only 1 that I had a problem with was United Utilities. I received a letter early September, followed by a phone call the same day saying I was in debt of around £120. My direct debit had apparently been cancelled by the bank. No chance I sai
  9. Hi My father in law died in FEb this year, he was in a care home with his wife who has alzeimers from September 2013, They have a house that no one lives in, however nothing can be done with this as we are waiting to find out if the house has to be sold to pay for his wifes care home fees. I check the mail regulary and we kept getting letters from a dect collection agency over the water rates, I phoned them and informed them that he had died (the letters were always addressed to him), they told me they would update sytem, Today I have received a county court c
  10. I have just recently checked my Equifax report to check that all is well and United Utilities is now showing the last five months status. I am up to date with my water bill but this account was opened in July 2000 and I have never signed a credit agreement with them or given them my date of birth
  11. Hi received a red letter from United Utilities the bill paid last week, payment over four quarters. I was surprised to see this at the end of the letter. Information about your payments behaviour will be shared with credits reference agency . This may affect your ability to obtain credits in the future as the lender will see this when you apply for credit. For more information see Unitedutilities.com/personaldetails On what grounds do they have the right to share this information.
  12. Hi all, I'm new to this site and it is 3am so I apologise for my writing.. I cant sleep I am so stressed over this!! :,( We moved into our home 4 months ago, tried switching to eon but it was denied as we owed Utility Warehouse £128. Eon told us that we could transfer the debt over so to ignore any letters as they would deal with UW. Anyway eventually found out the switch had been cancelled after enquiring about a letter from Grosenver legal services demanging £328 right away. (£200 security deposit inc) I phoned Eon and they admitted I was told in error and I have been sen
  13. Hi, Please can someone help. We moved into a new property in Feb 2012 and we are on a water meter. As we are a family of 5, a direct debit was calculated for £61.00 per month. The meter has been read by U/U twice between February and November My account was showing me to be in credit by £320 approx, I took my own meter reading and submitted that (00001). It took £35 approx, so I called them to ask if they could return the credit to me. I was asked for the meter reading again (00001), and i was told : 'Has the property been empty?' I told her no. Sh
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