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    • more detest the insurrectional ex variety dx
    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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I Won!!! I Won!!!! I Won!!!!


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Hi

 

I'm thinking of starting my claim against the Halifax for charges on my account and I understand that they may close my account as a result, but our Mortgage is also with them. My claim wouldn't be connected in anyway with our Mortgage account but can they and would they get back at me through this?

 

Thanks

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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As long as you keep the payments up on the mortgage, they can't do anything

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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I have a mortgage with Halifax and several account.

 

Just managed to get £2700 from them today for charges over last 6 years on a current account !!

 

GO FOR IT

Halifax £2053 -

30 June 06 - Prelim Letter Sent

12 July 06 - Standard Blah Blah Reply Received

15 July 06 - LBA Sent

18 July 06 - Phone call from Halifax offering £500

28 July 06 - Small Claim Process Started

14 Aug 06 - SETTLED IN FULL £2708.02 !!!!!

 

Ulster Bank £??? -

Working on it

 

 

Nationwide £210 -

14 July 06 - Prelim Letter Sent

28 July 06 - LBA Sent

 

A & L £1384 -

28 July 06 - Prelim Letter Sent

 

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Thanks for your replies - I'd want to go back 5-6 years and I've got a wad of statements for at least the last two years so will go through them first and then ask for the other 3-4 years.

 

Roughly worked out that it should be around £2,000/£2,400ish.

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Ginnser - so it took you roughly 6 weeks from start to finish?

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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yes in total from first letter. Stick by the timescales, issue your letters bang on 14 days irrevellant of what communication you get from bank.

 

Its simple !

Halifax £2053 -

30 June 06 - Prelim Letter Sent

12 July 06 - Standard Blah Blah Reply Received

15 July 06 - LBA Sent

18 July 06 - Phone call from Halifax offering £500

28 July 06 - Small Claim Process Started

14 Aug 06 - SETTLED IN FULL £2708.02 !!!!!

 

Ulster Bank £??? -

Working on it

 

 

Nationwide £210 -

14 July 06 - Prelim Letter Sent

28 July 06 - LBA Sent

 

A & L £1384 -

28 July 06 - Prelim Letter Sent

 

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Agree with last post,

I sent my prelim letter 10/07 issued Moneyclaim last Monday (7th)

HALIFAX PAID IN FULL TODAY!:D

 

Stick with it and Good Luck

Nona

[CENTER][SIZE=2][I][COLOR=DarkOrange]Any advice offered is only my opinion, based on my experience with my claim [/COLOR][/I][/SIZE] [SIZE=3][COLOR=Blue][SIZE=2] I won my case because[/SIZE] I READ THESE FIRST[/COLOR][/SIZE] [URL="http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/"][COLOR=red]http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/[/COLOR][/URL] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=3]Halifax[/SIZE][COLOR=YellowGreen]-[/COLOR][/COLOR][B][SIZE=4][COLOR=Red][COLOR=YellowGreen]SETTLED IN FULL[/COLOR] :D:D:D[/COLOR][/SIZE][/B][/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=magenta] [COLOR=SeaGreen]Prelim letter sent [COLOR=Black]10/07/06[/COLOR] Moneyclaim issued [COLOR=Black]07//08/06[/COLOR][/COLOR] [COLOR=Red]Settled in full[/COLOR] [COLOR=Black]15/08/06 [SIZE=2] [/SIZE][/COLOR][/COLOR][/SIZE][/FONT][CENTER][FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=2][COLOR=DarkOrchid][SIZE=1]Survey completed. Donation made[/SIZE].[/COLOR][/SIZE][/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [CENTER][FONT=Comic Sans MS][SIZE=2][COLOR=magenta][COLOR=Black][COLOR=Navy]Thanks to Dave and Bankfodder, and all who have given their time and advice[/COLOR]:)[/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=red][COLOR=Black]Co-op Bank Visa[/COLOR] Settled after LBA (only £61 but hey ho, every penny counts) [/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=#00bfff] [/COLOR][/SIZE][/FONT]

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About to submit my letter today asking for all the statements for the last 6 years and wondered if it was ok to hand it in at a branch and get a receipt from them, instead of posting it?

 

Thanks

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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It's ok - rjust ead an old thread in which someone had handed it in at a branch so may do that this lunchtime.

 

Thanks

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Just handed my letter in and asked for a receipt. The customer adviser looked at the letter and said that they don't give receipts for this and said that she could give me her business card with today's date to show that I'd handed it in.

 

Lets see how long it takes to get a response.

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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they gave me a receipt too, but I'd paid them £5 for the statements, so could be slightly different

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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Thanks for replying

 

As soon as she saw what the letters was about, her manner totally changed and when I was leaving she went in the back straightaway with my letter so hopefully that means it's winging it's way to the right dept as we speak.

 

I said in the letter to take the £10 (I thought it was £10 but even better if only £5) straight from my account. I'll give it a week and then ring them on one of the Data Protection Department telephone numbers mentioning in one of the threads to check if the statements are on their way.

 

I do have a lot of my statements for the last 18 months and the charges on them alone add upto around £950, Got my current statement this morning and this month alone they'd added another £99 so that brings the total at the moment to around £1050! God knows what the amount will be in total for the full six years.

 

Thanks

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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good luck Kaz, I was totally stunned at how much they'd taken from me. Fingers crossed we'll both be celebrating soon :)

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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it's amazing how it adds up isn't it? On one day they'd taken £478 off of me

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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Been reading on a few threads where the Halifax have paid out and some have been completed in around 6-8 weeks so if that's the case with my claim, christmas will be a good one this year!!!!

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Just checked my account on online and there's been a £5 standing order been taken out yesterday. Don't have any standing orders set up by me for £5 so presuming that it's the £5 charge for my statements! Just got to wait and see the postman hates me when she delivers them!!!!!

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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me too elaine, sent me two of everything

 

must've cost more than the £5 in postage

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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  • 3 weeks later...

Just got their standard letter saying that the statements have been ordered and that they don't record manual intervention on my account so looks like we are on our way!!!

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Hi

 

Handed my letter in at my branch on Wednesday 23 August, got the letter acknowledging it and stating that they do not record manual intervention on Saturday and got home last night to 44 envelopes!!!!

 

Just added it all up on the simple spreadsheet and the charges alone since 1 May 2000 to today are £3,871 and with the interest at the moment added, it amounts to £4,704.45!!!

 

Will send my letter requesting a refund today or tomorrow and see what they say.

 

Thanks

 

Kaz

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Please Help!!!!

 

About to send the Preliminary letter asking for repayment but stuck on this paragraph

 

 

What I require

I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX .

I enclose a schedule of the charges which I am claiming with this letter

 

I understand that in the first XXXXXXX I put the total amount of charges £3,871.00 but in the second one do I put the interest total of £833.45 and then the total at the end? I've only used the simple excel spreadsheet to total up. I don't think I could work out the amount of interest charged on an overdraft to save my life!!!!

 

Thanks

 

Karen

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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I don't think you request interest at the preliminary stage; you only add this in when you issue the money claim.

 

Take out this section in the prelim letter and don't put the interest into the schedule - just the charges.

 

Hope this helps and good luck!

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