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    • just to clarify matters, but once you have complained now/and asserted your rights under the act for this to be paid by 'them' FOC to you, should the vehicle again fail for anything related to the damage done by the incorrect fitting of the windscreen before you purchased then you CAN exercise your right to reject.  is the car specifically identified on the finance agreement? dx  
    • Thanks Dx    merely trying to avoid the fees added considering the circumstances.    Will ring the council tomorrow 👌
    • With 6,000 bank branches closing since 2015, Labour has announced its commitment to bringing more banking hubs to Britain's high streets.View the full article
    • you could have moved within that time in the same complex. have you this in writing - did you request a copy of the judgement CCJ AND Claimform from northants bulk?   it is NOT A FINE.....this is an extremely important point to understand no-one bar a magistrate in a magistrates criminal court can ever fine anyone for anything. Private Parking Tickets (speculative invoices) are NOT a criminal matter, merely a speculative contractual Civil matter hence they can only try a speculative monetary claim via the civil county court system (which is no more a legal powers matter than what any member of Joe Public can do). Until/unless they do raise a county court claim a CCJ and win, there are not ANY enforcement powers they can undertake other than using a DCA, whom are legally powerless and are not BAILIFFS. Penalty Charge Notices issued by local authorities etc were decriminalised years ago - meaning they no longer can progress a claim to the magistrates court to enforce, but go directly to legal enforcement via a real BAILIFF themselves. 10'000 of people waste £m's paying private parking companies because they think they are FINES...and the media do not help either. the more people read the above the less income this shark industry get. where your post said fine it now says charge dx
    • That’s really useful info, thank you. You are correct, we did not assert our rights as the issue only developed just over 7 months after purchase. When the problem arose we chose to use Mercedes via the warranty company (RAMP) After a lengthy (3 weeks) and complex investigation Mercedes could not fault find without extra hours being approved, which we reluctantly had to do. Most of the costs incurred are for labour to locate the issue. Therefore all works on the car have now been completed by Mercedes in Croydon. They have provided us with a courtesy car which we have so far had for 1 week. I’m guessing we won’t be able to wait that long for a response from Doves as Mercedes will want the balance settled?  Finance was via Santander, we luckily haven’t incurred any expenses only extreme  stress, cancel numerous arrangements and manage family life without a vehicle for 4 weeks 😢 No one seems to know who replaced the windscreen, the car has full (3 years) Mercedes service history and we have tried to contact the garage where the services were completed to see if they can shed any light but they are impossible to speak to.  Thank you again! I’ll update with a draft of our email in the morning 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Stephen Sutton age 19,Teenage Cancer Trust ......................... ......


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Just heard the sad news Stephen passed away early hours of this morning.

RIP stephen thoughts are with his family.

 

How very sad. Very often it seems that dying people seem to improve towards the end, and I'm glad Stephen had those last couple of weeks at home and was able to achieve another item off his bucket list. RIP Stephen. x

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Could you elaborate..

 

I wouldn't worry about it. A young man has died and a charity has benefited from his life. Any doubts some may have had really don't matter.

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R.I.P Stephen

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I wouldn't worry about it. A young man has died and a charity has benefited from his life. Any doubts some may have had really don't matter.

 

Cant get a better statement than that. Even though many people had their issues with him (myself included), the fact remains that many hundreds, if not thousands of people will benefit from the money he helped raise.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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What an amazing young man. Not a minute of his life wasted and so much good done.

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There was quite a long piece on the local news about him and he said (paraphrasing) that he didn't measure life in years but what you did.

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Lets not go that far. Otherwise arguments will start in the thread.

 

Suffice to say, no matter what we think of him, He instigated the idea and helped raise over 3 million pounds for a cancer charity. I bet there arent many people who can say that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Lets not go that far. Otherwise arguments will start in the thread.

 

Really? I was simply quoting the news item. :-/

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I know, but you know what this forum is like, and we dont want to detract from the end result.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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  • 2 weeks later...

 

Total raised £3,960,648.44

Gift Aid £519,073.09

 

 

 

 

The mother of teenage cancer victim Stephen Sutton, who raised millions of pounds for charity before he died, has invited the public to pay their respects at a vigil for her son.

 

 

Jane Sutton announced a “moment of celebration” at Lichfield Cathedral for the 19-year-old who died earlier this month after losing his battle with bowel cancer.

 

 

Mr Sutton’s body will lie in a place of honour in the cathedral and the public are invited to pay their respects from 7pm on May 29 and from 7am to 3pm, on May 30 ahead of a private family funeral that afternoon.

 

 

 

http://www.telegraph.co.uk/health/healthnews/10848991/Stephen-Suttons-family-announce-public-vigil.html

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£3,964,310.19

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It would be great if it could reach £4 million by the 30th May :)

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Total raised £4,145,531.78

Gift Aid £543,064.37

 

 

Stephen Sutton was laid to rest today

 

http://www.bbc.co.uk/news/uk-england-stoke-staffordshire-27631655

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  • 2 weeks later...

I am really pleased to see that he was awarded the MBE :)

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Not me. Imo he did a good thing raising awareness but didnt deserve a post humous mbe. Just my opinion though.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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So do you reckon that the late Jane Tomlinson CBE didnt deserve her award either, Imp ?

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5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Completely different type of awarness and fundraising. But im not going into it here. This threads to congratulate him. Not start arguments.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Well I think it's great!!!

 

I'm glad he knew about it and hope his family get at least a crumb of comfort that Stephen's fantastic achievement has been officially recognised. I hope they enjoy their day at the palace, even though Stephen will not be there in body.

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Not me. Imo he did a good thing raising awareness but didnt deserve a post humous mbe. Just my opinion though.

 

 

It wasn't posthumous, he knew about it before he went and had time to feel good about himself for a couple of weeks.

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  • 3 months later...

Well done to All the Sutton family....

 

http://www.mirror.co.uk/news/uk-news/pride-britain-stephen-sutton-fund-4392161

 

 

The Daily Mirror Pride of Britain Awards 2014

 

Today Tuesday 7th October 2014 on

 

ITV 1 from 8:00pm to 10:00pm and

 

ITV+1 from 9:00pm to 11:00pm

http://www.itv.com/tvguide/

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Excellent news.

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Dealing with Customer Service Departments? - read the CAG Guide first

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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