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What is wrong with Equifax?

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I had a default on my file which should have dropped off 10 days ago,


CallCredit and Experian removed it within 24 hours but Equifax are still showing!?


I've raised a dispute and complained on the phone twice

but I just get the usually script read to me.


How long do they usually take to update!?

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Some of these companies do a monthly clean up, others do it immediately and others within a couple of weeks.


It may be that Equifax do either a fornightly or monthly run. It all depends on the structure they operate under.


In the grand scheme of things and while it is important to you, I don't think a few days/weeks after the 6 years is going to make a lot of difference.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Equifax are slower than the rest updating only once or twice a month, you can of course take this up with the Data Controller at Equifax.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hi Nottingham


Write a Formal Letter of Complaint, mark it as such. Explain what's happened (promised the defaults would be gone), how they have let you down (defaults are still there) and what you want them to do (remove the defaults).


Send it to:-


Mr Shawn Holtzclaw

UK General Manager

Equifax UK

[email protected]

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