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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Non resident parents who clearly have the means to pay.


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Hi all,

 

 

I hope you can assist or provide some advice in this matter because I am feeling quite deflated right now.

 

 

Over a year ago now, I arranged for CSA to take deductions from my ex partners benefit because he kept failing to pay child maintenance for my son. They said that he would only pay £5.00 per week because he's on benefit. Since I've opened the case I've barely received any child maintenance. I did believe that this was down to a loophole that my ex partner was taking advantage of, by not signing on and then signing on before CSA had chance to take any money.

 

 

Before we separated, he inherited a lot of money, and brought a high performing car. The benefit department know about this and seem to have done nothing. I know today that he is still running this car. I'm beginning to believe that he is not signing on and living off money that he has and/or an illegal income. Plus claimants of benefits are becoming more aware that they can claim housing benefit by just proving nil income, so without the need to claim JSA.

 

 

I really do not know what to do anymore, it's so unfair that he should get away with impoverishing his son like this. Would it be worth seeing a solicitor in this matter or would it be futile. Please advise on all matters.

 

 

Thank you. x

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It is very unfair and I sympathise but I'm not sure there is an awful lot you can do about it. I don't think a solicitor can do much about it and it could prove costly as legal aid is only available in certain circumstances now altho you could get a 30 minute free consultation and find out where you stand

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Maybe I could get a consultation and represent myself, as I am confident in court. It's just that I would be unsure as to what I'd be asking for, I'm not sure if a court order can be granted for child support arrears. :-(. Would you happen to know?

 

 

thanks anyway Ros1609. x

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I'm really not sure. I've always been in the fairly 'privileged' position that my ex husband pays for and sees his children. Theres certainly no harm in finding out where you stand legally but I wouldn't get your hopes up

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Ok, so you don't think a solicitor can do much about it and you can't tell me because you're not sure and have never been in my position, but I shouldn't get my hopes up...not being rude but I'm struggling to understand why you've even responded when you don't know the real answer. Nevermind.

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My experience with the CSA hasn't been 100% positive and I do remember my solicitor (the one instructed during my divorce) saying that maintenance and how it was calculated/collected by the CSA was out of her remit. Hence saying that I wasn't sure a solicitor can do much about it. You asked if it was worth seeing a solicitor, I said there was no harm in getting a 30 minute free consultation and seeing where you stand but not to get your hopes up. You then asked it I happened to know if you can get court orders for child support arrears. I gave you my honest answer that I didn't know, would you have rather I ignored your question?

 

I understand you are feeling very frustrated but don't take it out on people who are trying to help. Hopefully one of the other posters on here will be along soon and might have some more in depth advice

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