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    • Couldn't get back to you this afternoon I will tidy it up in the morning ready for the deadline Andy  
    • @jk2054 Received the order of judgement today and Evri have also paid. @BankFodder and JK - I've recently sold an item on Ebay and this time, I did not use Packlink or Evri to send the item to the recipient (used Royal Mail and item successfully delivered). However, I took screenshots of the process to go through Packlink to book a delivery service such as Evri, as i thought it would be useful for you and other members of this forum to see how someone would choose a delivery service through Packlink, and the information that's available about the parcel value, delivery service, compensation etc.  It may also be helpful in future WS / Bundles as an example to show that Packlink is an intermediary / comparison service which provides users with a list of services of delivery companies and the user selects the option that best meets their needs. The screenshots are in the attached pdf. You'll note that A lot of the information is pre-populated such as the order value (which cannot be changed), recipient's address etc. and there is a list of different couriers / delivery services, the compensation they offer, and the price of using 1 of the couriers/delivery services. Towards the end, there is an option to select full compensation coverage from Packlink, and proof of delivery, and the costs for each of these services. In each of the screenshots, there is a prominent message that by clicking "purchase postage label", the user is acknowledging and accept that their purchase will be subject to Packlink terms and conditions - these are the Terms and Conditions that Evri provided in their defence witness statement in my case, and that I used to explain to the judge that under these T&Cs, there is a contract with the delivery company. Delivery service selection on Packlink (redacted).pdf
    • or an egg loan? as you say their paperwork only refers to an 11 digit number not a 16 digit on for a card? dx  
    • Thank you for explaining my options it makes me wonder whether they know all of this and thats why theyre being so cocky and evasive. I have one of their names so I'll try and find where they live but i was hoping to ' Force' their hand and go for a Particulars of claim letter and then wait till the 7th day of that when theyd have no more time to waist and they would cave in and refund ... They definitely have something to do with Techzone Buxton as he has given a review on his FB page ... Ill have to have a drive up to the address on Companies house page  
    • VAG Group cars all hold the distance travelled in KM on the ECU, its selectable between KM and miles on the Infotainment display. 18000 Km is  approx 11000 Miles.   It's appears to be just a diagnostic OBD readout, if you had a an actual cylinder misfire it would be obvious, its not really an indication you have a fault. BankFodder is 100% correct 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jobcentre paying your travel fares!


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Hi I'm doing a 6 months course and have been told by the college I'm starting my course at that JOBCENTRE will pay for my fares there and back. I kept all my fares and gave them to the Jobcentre 2 weeks ago.

Jobcentre said they will NOT pay my fares and it cost me LOTS! I can't afford to pay for this course back and fourth.

 

They put me on this course so why am I paying for it?!

RLP are a con PLEASE DON'T PAY THEM TO DO MORE! IGNORE ALL LETTERS AND CALLS! :)

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They wouldn't pay my daughter's fares either, even though they told her she HAD to attend. They also wouldn't pay for after-school care for her son, they said they don't pay for that, meaning every day she would miss half the session because she'd have to leave at 2!

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Job center is mainly ran by people that were job seekers that could never get a job. I were 6 minutes late for an appointment because a freaking building was falling down up the road and the whole area was cut off. They told me it wasn't a good excuse and docked me £50. Was told off another time for quietly browsing the internet on my phone while waiting for an appointment.

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Job center is mainly ran by people that were job seekers that could never get a job. I were 6 minutes late for an appointment because a freaking building was falling down up the road and the whole area was cut off. They told me it wasn't a good excuse and docked me £50. Was told off another time for quietly browsing the internet on my phone while waiting for an appointment.

 

Probably frowned upon the fact you had a phone capable of doing this while on JSA, because we aren't allowed to have ANYTHING like broadband etc as we don't need it to look for (fake) jobs do we?!

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Job center is mainly ran by people that were job seekers that could never get a job. I were 6 minutes late for an appointment because a freaking building was falling down up the road and the whole area was cut off. They told me it wasn't a good excuse and docked me £50. Was told off another time for quietly browsing the internet on my phone while waiting for an appointment.

 

Those of us who have worked or now work for JCP could really do without this attitude, thanks - we offer advice here in our free time and we get quite enough of that kind of stuff at work.

 

It's not permitted to use a mobile in the Jobcentre - a rule that I agree is ridiculous.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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They referred me to this course if that's what u mean?

 

If not attending the course would put your benefits at risk of sanction then they should be paying your fares.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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It's not permitted to use a mobile in the Jobcentre - a rule that I agree is ridiculous.

 

Wonder who thought that one up? I can understand the JC not wanting people yakking away on their mobiles and causing noise - that annoys me too - but as the average JS Agreement requires claimants to be 'available for work at all times' they're rather shooting themselves in the foot with their 'no mobiles' rule.

 

I often sit and do Sudoku on my mobile while enduring the usual 10-minute delay to be seen. If I was ever challenged I'd say I was 'keeping my mathematical skills up to date in order to maintain my employability' :)

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I used my mobile constantly for email, internet and playing games (no sound) whilst waiting for appointments in the past in front of advisers and other members of staff including security for a year at JCP and now at my WP - never been told to not use it

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I used my mobile constantly for email, internet and playing games (no sound) whilst waiting for appointments in the past in front of advisers and other members of staff including security for a year at JCP and now at my WP - never been told to not use it

 

The rules are not applied consistently - mainly I suspect it's because the security staff who enforce the rules are not directly employed by JCP.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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The rules are not applied consistently - mainly I suspect it's because the security staff who enforce the rules are not directly employed by JCP.

 

Not applied consistently from one office to the next, or from one day to another !

 

Used to regularly go in to my local office with a walking stick without any problem. One day, a "security" goon took exception because the stick had a sharp pointy end... Told him he would like the contents of my bag even less if he thought my stick was an offensive weapon. "In that case, I will have to search your bag"...

 

Pointed out that he had neither the authority or power to search anyone, and if he wished to engage in an illegal activity, I would have no option but to call the police.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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Yes, I think these guys forget that they are operating in government offices. I mean, if you go to Asda or somewhere, well, that's private property and they can enforce whatever silly rules they like. JCP is a bit different.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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if you go to Asda or somewhere, well, that's private property and they can enforce whatever silly rules they like.

 

Only a police officer (not a PCSO) has the legal powers to search someone, and even then, there are a limited set of circumstances they can do so. A private "security" guard, regardless of where he/she is operating, has no more rights than you or I.

 

They can ask someone not to drink, use a mobile phone, or refrain from any other "banned" activity. They can even ask someone to leave the premises, but they can not restrain or touch you - To do so would be assault.

 

Breaking up a fight or interceding in an altercation is slightly different - There is such a defence as "reasonable force" in such situations, but it is a fine line between "reasonable" and "excessive".

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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  • 1 month later...

Hi everyone!

 

I was just wondering how long it takes usually for ur travel money to be paid back by the Jobcentre. I was supposed to be paid back on Wednesday and I'm STILL waiting for it to be in my bank!

 

Jobcentre are NOW paying for my travel after nearly begging them too!!!!

For a part time course I'm now on.

2 weeks ago it was paid in with my JSA but this time I'm still waiting for it. I signed the form thing for the travel sheet and b4 it used to take 3 days but now bit worried. They have my recpeits so maybe im worrying over nothing? Or they lost the sheet :/:jaw:

RLP are a con PLEASE DON'T PAY THEM TO DO MORE! IGNORE ALL LETTERS AND CALLS! :)

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You should get in via petty cash as soon as you produce the travel document which they can copy. If they MAN'ed you to go on a course they should have provided the money or the travel ticket for you in advance otherwise you are out of pocket - why should you have to wait weeks for money for something they want you to attend and pay out of your benefit money which is designated money to live on?! I'd be having harsh words with your JCP and getting this paid in CASH ASAP

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Well said Matt! :whoo:

 

I have been told that I had to go on this course but other time's my travel money has been paid in with my JSA. But didn't so I'm hoping that b4 nxt Wed it will be in or on Tues nxt wk prob I will call up!

 

But I will take notice of wot u said and ask them upfront to pay if i go on another POINTLESS course :madgrin::!:

 

Do they pay other people JSA money in on Fri nights (thought to sat i mean).

RLP are a con PLEASE DON'T PAY THEM TO DO MORE! IGNORE ALL LETTERS AND CALLS! :)

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In no uncertain terms you say "If I am to go on this course I will need you to provide me with a means of travel i.e. bus or rail ticket BEFORE the first day of the course because if I use my JSA money I won't be able to eat or pay my bills, after all, you tell us this is the money we need to survive on and surviving is not paying for travel out of my own money for a course that YOU want me to go on"

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  • 4 months later...

I have a interview in retail next Friday and a friend of mine said that jobcentre should pay for ur interview clothes, shoes and also travel.

 

Is this true? If so I will keep the receipts it would REALLY help me if they do all these!

 

thx in advance :-)

RLP are a con PLEASE DON'T PAY THEM TO DO MORE! IGNORE ALL LETTERS AND CALLS! :)

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BUT if you are currently attached to a Work Programme provider, the JCP will expect them to fund these expenses. The best thing to do is to ask the JCP before you have to go to this interview - If they say "no" and you still need a decent suit, it is worth looking in the local charity shops for one.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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