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    • Today , after a lotof years i recieved a letter from this lot. Very friendly, "Were writing to remind you that we havent had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. uP TO 2000 I hadsucessfully gotten deferment on low income. But rarther thansign on as unemployed,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondance ceased from them, circa 2001. To date  I have had no correspondance from Student Loans. I was made  redundant in 2009 and  reached 65 in 2012 , at which age the loan should have been cancelled. Now ,today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Appeal Tribunal, Won without attending tribunal


thepalace1
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A quick run down of my case.

 

August 2012, started claiming ESA IR.

 

Initial WCA appointment March 2013 (Missed due to severe illness), so our ESA was stopped, we appealed citing the reasons and providing proof and the decision to stop the benefit was overturned and our benefit continued.

 

Then it took a good 5 months (Aug 2013) until I actually had my assessment. I was awarded 0 points, the assessor made up lies in the report and said I could do stuff that I was not even asked to do etc etc etc.

 

So we appealed this, I must have put in the worlds biggest appeal papers, about 20 odd pages, braking every single descriptor down and how I believed I should have x amount of points.

 

DWP re-looked at the decision and desided NOT to change the decision, so to tribunal it goes.

 

I have been sending paper work an forms off to the tribunal ever since and actually thought I was getting quite close to my day in court with it being about 8 months since I appealed.

 

Anyway, Yesterday (05/04/2014) I received a letter from DWP and it goes sort of as follows.

 

We have looked again at our decision.

 

You made an appeal againstan ESA decision about being found not to have a limited capability for work, we have looked again at the facts and evidence used to make our decision, as a result we have changed that decision.

 

The revised secision is that you have a limited capability for work-related activity and you will be placed in WRAG.

 

As the decision has been changed in your favour, your appeal will not proceed.

Now, I know I should be happy that I have finally won, but I can't help feeling short changed here, I meet the descriptors for the support group regarding walking 50m etc etc.

 

Now my questions I suppose...

 

a) I am now due to be backdated £26 to week 14 of my claim which is around Dec 2012 until April 2014 (17 months @ £26pw = £1700 give or take) If I appeal the group placing will this put a hold on the backdated payment which can tke upto 6 weeks.

 

That is my main worry as this money really could come in handy right now.

 

b) Would appealing to the support group be cutting my nose of.... I do meet the descriptors to be in the support group!

 

c) Does it look like DWP have re-looked at my case and thought that on balance they would lose at tribunal and have stopped it early??? Or are they trying something on to get me away from the support group which I truely belive I should be in?

 

 

Any advice would be brilliant, and sorry for the long winded post.

 

Dawn

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You can challenge this new decision - mandatory reconsideration first, then appeal. Your ESA will continue on WRAG while you go through this process.

 

 

Remember that the 50 metre descriptor is about mobilising not walking, so you need to consider if you could wheel yourself in manual wheelchair, and if not you need to explain why in your request for reconsideration for the support group.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Re your questions:

 

a) A mandatory reconsideration request and appeal if necessary will not stop the backdated WRAG payments.

 

b) See Estellyn's response above

 

c) They're not conspiring to keep you out of the support group - the DWP simply does not work that way. But you may be correct that, on reviewing your evidence, they felt that they would lose at an appeal.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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Thank you, Estellyn and antone...

 

I think I will take a week or two (One month started Saturday) to decide and maybe seek wiser councel, maybe CAB etc etc, then decide which way to proceed.

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Thank you, Estellyn and antone...

 

I think I will take a week or two (One month started Saturday) to decide and maybe seek wiser councel, maybe CAB etc etc, then decide which way to proceed.

 

 

Getting professional advice is a good idea. With an appeal of this sort you do risk your current award by appealing as the Tribunal can look at the whole award. Of course the other thing to take into account is whether you qualify for income based ESA or contribution based ESA. With contribution based ESA, if you have a partner who works, capital or other income, you may fall foul of the 365 day contribution based ESA limit for WRAG (which doesn't apply to support group) - in this case you might be risking less by appealing. Or if entitled to income based ESA (even if just to top up a contribution based award), a support grouping may qualify you for an additional premium on top of your award, which means you have more to gain.

 

 

Professional advice will assist you weigh up your options and advise you as to whether you have a case and how good your case is, to help you decide.

 

 

Good luck.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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  • 3 months later...

Just a little further advice on this please.

 

We decided not to appeal to go from WRAG to SUPPORT.

 

We received the original appeal decision in our favour in APRIL 2014. Now its 28 July 2014 and we still have not had an increase in money, we still have not had any back-dated pay and are still having to send in sick notes.

 

Should we have received back-pay by now? Should our money have increased? and should we have stopped sending in sick notes?

 

over 12 weeks now since DWP changed the decision in our favour

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Have you phoned them and asked what the hold up is?

 

Probably the quickest way to get it sorted is pester power - phone and keep phoning. You could also try involving your MP.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Have you phoned them and asked what the hold up is?

 

Probably the quickest way to get it sorted is pester power - phone and keep phoning. You could also try involving your MP.

 

 

My MP is George Galloway, so no help there i'm figuring.

 

+ I ring and ring every day with no answer, just in que. I wrote to them 3 weeks ago, they didn't even answer that

Edited by thepalace1
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My MP is George Galloway, so no help there i'm figuring.

 

+ I ring and ring every day with no answer, just in que. I wrote to them 3 weeks ago, they didn't even answer that

 

I have read and been told there is a back log on all the appeals, some people have been waiting 6 months or more.

I am like you, received my notification about being moved into the support group but NO increase in payment as of yet.

I have been told to just wait, it will eventually get sorted.

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I thought I would post this here as I have now managed to get this information.

 

I posted a while back that I was put in the SG, but then some issues came up on a DLA tribunal hearing about my most recent WCA where they stated I had no points for mobility. (this was my first WCA not the 2nd as my DLA hearing was very soon after I had 2nd WCA).

 

I have since got hold of some documentation where I now know that ATOS did give me 0 points but put me in the WRAG due to section 29

However this was overruled by the DM on the basis of the audio recording from my WCA which allowed me to have the SG descriptor for mobility.

I also hit SG for a 2nd reason according to the DM which I prefer not to post here.

 

On this audio recording I explained why a wheelchair wasn't suitable, and what perhaps amusing that this was the result of a lead question from the examiner.

 

So it does seem DM's will listen to audio recordings from WCA's. This was overruled without me asking for a reconsideration, it was on the original decision from my last WCA.

I am still waiting for the report from my first WCA, which was originally WRAG but changed to SG on appeal (DM changed before appeal sent off).

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I thought I would post this here as I have now managed to get this information.

 

I posted a while back that I was put in the SG, but then some issues came up on a DLA tribunal hearing about my most recent WCA where they stated I had no points for mobility. (this was my first WCA not the 2nd as my DLA hearing was very soon after I had 2nd WCA).

 

I have since got hold of some documentation where I now know that ATOS did give me 0 points but put me in the WRAG due to section 29

However this was overruled by the DM on the basis of the audio recording from my WCA which allowed me to have the SG descriptor for mobility.

I also hit SG for a 2nd reason according to the DM which I prefer not to post here.

 

On this audio recording I explained why a wheelchair wasn't suitable, and what perhaps amusing that this was the result of a lead question from the examiner.

 

So it does seem DM's will listen to audio recordings from WCA's. This was overruled without me asking for a reconsideration, it was on the original decision from my last WCA.

I am still waiting for the report from my first WCA, which was originally WRAG but changed to SG on appeal (DM changed before appeal sent off).

 

That's very interesting, thanks for sharing with us. another good reason to have the WCA recorded.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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