raxtyjaxter Vs. HSBC

[lateralus]

try one or two of these:

here are some dg numbers:

0121 455 2206

0121 455 2660

0121 455 2111 (Debbie)

0121 455 2196 (Katie

i'm passing on info - haven't tried them myself.

[raxtyjaxter]

Right. I got a phone call today from Julie, after leaving several messages with Deborah. She requested that I fax over my breakdown summary, which I have now done. Hopefully this will get the ball rolling!

[lateralus]

yes, ring tomorrow and see if they got it - and keep after them, trying for an offer before the aq is due - but don't miss the deadline if they don't.

[raxtyjaxter]

I requested that they called me to say they had received it on the fax I sent, which they kindly did. Julie said they will be processing the claim shortly. I have till the 30th. Maybe if I dont hear anything from them towards the end of next week then I think I will ring them again to see where the claim stands

[lateralus]

i'm betting monday - any takers?

[raxtyjaxter]

I have returned home today from work to find that I still have no post. My deadline is the 30th. I really don't want to have to fill out the AQ. I am thinking of ringing AG Sol tomorrow and what the status is of my offer....

 

You guys think thats a good idea?

[lateralus]

by all means - ring them.

i think we are seeing an emerging pattern - last weekend fri, sat there were several 100% offers and most of them had aq's due this week - therefore (i've been wrong before - so don't hold me to this - if your stuff is in the pile- i'm thinking a lot more offers end of this week for the aq's due next week - that would mean you)

now, read slouhart's thread - he was one - and he got his earlier than most and thinks it's because he faxed his breakdown to dg every day until they made an offer. i'm not saying that's the way to go - but

he who shouts loudest, gets heard - yes,ring again tomorrow.

the aq isn't that bad to fill out look at that bex link i gave you up above. i'd have it ready just in case.

[flunky]

My AQ is due on 30th as well.

 

From what lateralus has said it would appear they are on the way.

 

I will keep checking my post and your thread. Fingers crossed.

[raxtyjaxter]

I hope Lateralus is right. Fingers crossed for you Flunky too!!! I have left several messages again with Julie, but it keeps on clicking to answerphone. I hope there is something waiting for me on my door mat when I get in tonight!!!

[lateralus]

i hope she's right, too! getting a little nervous as one was told today dg is well behind!

this help?

here are some dg phone numbers:

0121 455 2111 (Debbie)

0121 455 2701 (Rachael)

0121 455 2196 (Kate)

Fax 0121 455 2150

and two more phone nos. i'm not sure of:

0121 455 2206

0121 455 2660

[raxtyjaxter]

I wish you were right lateralus!!! Didnt have anything in the post this morning. I am going to have to fill out my AQ and send it off in Tuesdays post. Has anyone else received an offer recently with their AQ deadline so close? What happens when I return my AQ?

[lateralus]

i guess there is still monday (and the phone, email and fax!!!)

check out pieman yesterday and lexxity today - both with seconds to spare!

[raxtyjaxter]

I have had to post my AQ off this morning. I really thought I would get an offer today, but a am susceptable to disappointment. I am worried that this will go further. Hopefully my AQ and their offer will cross over in the post. I dont know how Flunky got on??????

[lateralus]

you still won't go to court - it just puts you into another stge of the claim - i'd keep up the ringing, faxing, e-mailing were it me.

[raxtyjaxter]

I keep on ringing, but it always clicks to answerphone. I havent got an e-mail address to send anything too, and I don't know what to write in any faxes that I would send....

[lateralus]

now, raxty - you are sounding a little downhearted.

i'd say send an e-mail to: juliekyle@hsbc.com

if it follows the patterns - that will be hers - and say: dear julie, after our phone conversation of xx/xx/07, i was hoping to have heard back from you by now. as my allocation questionaire was due, i have filed it. please note on my file that my claim will now cost another £100 to settle.

(that's if it did). then,.... please contact me if you require further information on my claim. and give a phone/fax/mobile number. just showing you are keen.

fax the same info. to the attention of julie kyle.

keep at them.

 

hang in there!

[flunky]

Not a damn thing.

 

Me and you are in the same boat.

 

I sent off my AQ to court. Asked solicitor friend of family to deliver to court when he took his cases today. He has looked at draft direction said looked ok just whether they attend or react or not is up to them. So seems ok. Not heard a word from Julie Kyle will call today and inform them that AQ is in.

 

She never said 2-3 weeks to me as I have seen on other threads I was expecting offer in post at least by today after conversations I have had previously.

 

Not getting nervouse I would love my day in court. When I started all this I did not have clue (see start) now I am just getting more and more angry. The amount of people I see in here some who really have had the p*ss took out of them astounds me.

 

It bugs me, if they are gonna pay then they should do it if asked. To take people through all this is WRONG.

 

Keep at them and best of luck. I will keep an out for your thread.

 

Flunky.

[raxtyjaxter]

Right, after many a failed attempt I finally got through to Rachel Tompkinson this morning. She took my claim number and said that she is finding it difficult getting hold of their client (HSBC), but we would hear from them soon. Hopefully this has put me on top of the pile to be sorted. Fingers crossed. I mentioned that I had fild my AQ and she said that was fine. Quite nice really!!!

[raxtyjaxter]

Had nothing in the post over the weekend so I took it upon myself to call Rachel again. I got through this morning and aksed if I would be hearing anything soon. She said that HSBC are being 'awkward' to get hold of, but I will hear something as soon as DG do. Just wish a nice letter would come through the post with an offer!!! my AQ was filed almost a week ago.

[flunky]

see my threads have had offer. Less than I want though beacuse they are saying cannot claim back anymore than 6 years from submission of MCOL.

[lateralus]

raxty, have you seen this letter - it called an unless letter. if you've filed your aq and you ring the court and dg has not filed theirs - after a week - send the court this letter asking the court to give dg one week to file or their defense will be struck out and you hopefully then can file for judgment.

here's the basic wording:

 

The last date for filing the Allocation Questionnaires was the x, the Claimant filed this document on the x, however it is understood that the Defendant has yet to file the same.

 

Accordingly, it is requested that the court issues directions to the effect that the Defence is struck out without further order and judgement entered for the Claimant, unless the Defendant issues the Allocation Questionnaire within 7 days.'

 

 

so,,,,something to do.

__________________

[raxtyjaxter]

Its ok Lateralus, there's no need. As yesterday was the climax to all this. I received a lovely OFFER!!!! in the post yesterday. Oh joyous occasions!!!! Its was for full claim amount....£1079.80. They hadn't allowed for the 0.20p a day since the claim was made, but that only totals up to about £12.00 which I'm not all that fussed about.

 

I don't know if anyone else who gets there offer get a comical letter from DG saying that HSBC are positive that if this went to court then they'd be sure of winning (words to that effect), however we will give your money back. Joke or what!

 

As I've read on other threads, I guess what I do now is ring up the court and ask them to freeze the situation on the claim and tell them that I have been made an offer and I'll contact them again once the funds are in my account.

 

To all those who are reading this thread and thinking 'Oh, but it'll be different for me. I bet I'm the one which will be taken to court' Trust me, I felt the same, you WILL GET YOUR MONEY BACK if you put a little bit of time and thought into what you want back. The guys on here have been more than helpful, it's so refreshing to talk to people who actually want to help you, and they are a mind of information aswell!!!

 

Thanks once again to all those who have backed me along the way!!!

 

Now its SPEND SPEND SPEND!!!!

[lateralus]

Excellent !

[lateralus]

didn't have time when i read this to comment appropriately - but finally, well done and congratulations - it was a long time coming - but you got there.

 

here's a little letter going around to use if you likeI wrote this to the court today

 

 

Claim No.*********

I wish to inform the court that the defendants in the above claim have written to me offering an ex gratia payment in full and final settlement of this claim. In principal have decided to accept their offer and I am currently in negotiation with them as to the terms and conditions they have attached to the offer.

Should the claim be resolved to the satisfaction of both parties I shall inform the court immediately and withdraw my claim.:

 

and something i thought you'd never get to:When You Get Your Refund

 

and also, pm a moderator to get your thread moved to the successes.

 

once again --- CONGRATULATIONS!

[nettyg]

well done raxty you did it!!!!

congratulations xx