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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LPA receiver help required please


Mr Thoma5
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Thanks Caro useful info but nowhere in the letters does it state that the receiver is acting on our behalf on the contrary the letter from the bank clearly states that the monies must go to them from the receiver unless they give the receiver written instruction nor have we ever signed a.."form of execution by an LPA receiver in the name and on behalf of a borrower under the authority of provisions contained in the mortgage or debenture (that is, not pursuant to a specific power of attorney)." - See more at: http://www.landregistry.gov.uk/professional/guides/practice-guide-36a#sthash.dHlwUtyD.dpuf

 

could they between them have overlooked the wording and thus given the bank liability???

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Sorry it also says that " We ( the bank) hereby direct the receiver to insure and keep insured all such property and effects of insurable nature comprised in the charge as the receiver shall see appropriate and as they see fit"

 

surely thats clear instructions from them to receiver???

i don't know hence asking for advice/info from the wisdom within this forum but i sure hoping so!!

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Thanks Caro useful info but nowhere in the letters does it state that the receiver is acting on our behalf on the contrary the letter from the bank clearly states that the monies must go to them from the receiver unless they give the receiver written instruction nor have we ever signed a.."form of execution by an LPA receiver in the name and on behalf of a borrower under the authority of provisions contained in the mortgage or debenture (that is, not pursuant to a specific power of attorney)." - See more at: http://www.landregistry.gov.uk/professional/guides/practice-guide-36a#sthash.dHlwUtyD.dpuf

 

could they between them have overlooked the wording and thus given the bank liability???

 

By the LPA 1925 the receiver is your agent. However, you can't say "I don't want one"! If you are sufficiently behind in your mortgage that the mortgage company can appoint one, you can't prevent it.

If they are negligent then the receiver is liable (but not the mortgage company for the receiver's misdeeds ) and you can ask a court to order their replacement : but this wouldn't prevent you having a receiver, just give you a different one.

 

 

They don't (however) have to act only / completely in your best interest : they have to follow the rules as to allocating any income (their fees first, then money to the mortgage company, only then any surplus to you).

The mortgage company aren't liable for any misdeed by the receiver though : another of the reasons mortgage companies use them in place of immediate repossesion.

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cheers bazza gutted . com they've already sold the property just read somewhere about mortgage companies that directly instructing receivers assume liability for the receiver and thus the shortfall after sale???

 

New one on me.

 

Do you have any other property?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 1 month later...

LPA receivers were appointed over my properties over 18 months ago expecting me to give up & let them sell them for nothing. Someone told me on this forum to let them take them & start again. I almost wish I had taken their advice. The amount we've spent on solicitors & barristers since then would have bought a house cash. We've just had the houses valued & due to the receivers bad management & neglect of them they are now worth nearly half what they were when they took them over. Some of them are classed as dangerous, one has squatters who have told the receivers they pay the rent to me & the receivers have believed them, they haven't collected any rent from the tenants they didn't bully into leaving for over a year. I was in court a few weeks ago for none payment of council tax on the empty ones, nearly £11,000. I went to court with my bag packed to be committed to prison as it said in the court summons that is probably what would happen. The guy representing the council said the receivers were known as "the untouchables" that says it all.

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That is marvellous, I wish I could pm and ask more, I will have to get posting. I am in the middle of an LPA thing and your post sounds just the ticket. Do you know the actual law I would need to quote or the case precedents please?

 

Hi Gemma.

 

I know you're new, so I'll just mention that CAG asks for advice to be kept on thread so others can benefit from it and potential problems can be spotted by other users. If you keep your identifiable details off your posts, you'll be fine. :)

 

HB

Edited by honeybee13

Illegitimi non carborundum

 

 

 

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Hi Honeybee, sorry about that, I guess I am just paranoid about the bank, but hey you are only paranoid if they aren't out to get you?

 

Keates, thanks, I have had a look and the charge/deed says basically that it incorporates the mortgage terms and conditions as if they were contained therein. So would that mean that it's a no go for me or that the deed has to actually say the words a receiver can sell etc and I should pursue this avenue?

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