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    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
    • Had a letter response today dated 12/6/24 from PRA Group re request for information consumer credit act 1974. Confirming they are in receipt of my CCA letter request - and that they are requesting the required information. They returned the £1 postal order. And my CCA letter. Stating that they will contact me with an update ASAP. They attached/included a standard ( non personal ) page about ' what they should provide ' and ' what happens If I don't get this information'.    I need to file my defence by 21 June 24. Any suggestions as to what that defence should be ?   
    • Thanks @dx100uk for responding promptly.    To be quite honest with you, applying for breathing space might not really help except some short term relief. I don’t want to default either as I might lose my job too and I cannot really afford it. Sorry for sounding bit stupid but is there something I can do to stop them charging interest and agree on reduced payments? Can I use pro-rata payment letters to get out of this situation without too much impact? I am working on information that @BankFodderhas requested and will be sharing it later today.  
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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This time Capquest


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Well it has been quiet for a number of weeks now but low and behold this morning a letter from Capquest telling me they are now looking after my account. I do not recognise the Account number and neither do they indicate a named bank.

They would like to work with me to reach a repayment plan. How kind.

My first reaction is to bang off a CCA Request with the obligatory £1 P.O.

Can I ask members do you concur with this course of action?

I currently have an issue with another outfit called Moorcroft or something. That one is bubbling along reasonably well.

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How about the following:

I am in receipt of a letter from you dated 11 Jan 14.

I do not acknowledge any debt to your organization or any organization you claim to represent.

Therefore may I suggest should you wish to pursue this matter further then I would require more information prior to my taking the appropriate course of action.

 

I look forward to hearing from you.

 

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Always happy to help where I can - and happy that others help me too!

 

That's fine but a bit polite. Make the last sentence a little shorter.

 

.....wish to pursue this matter further you provide full details of any alleged debt.

 

I wouldn't say you look forward to hearing from them!!! You don't.:lol:

 

DD

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Can someone advise me please?

  1. A credit card debt is in fact an Unsecured Debt is that correct and does that have any significance in law?
  2. Is there a time limit from when a payment was last paid, when correspondence was last sent and when a DCA takes control of an account?

Probably clutching at straws but there is something niggling in the back of my mind from a conversation I had some years ago with the CAB when I first lost my job and they informed the Banks of my dilemma.

Any reply would be most helpful, thank you in advance.

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I'd have sent a prove it letter as the debt is unknown.

 

Until you get a valid response, i wouldnt give it a second thought.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Hi lowwill,

 

An unsecured debt means that it is not secured on your property or other assets. It does have significance in law. Unfortunately what some creditors do is to issue a Statutory Demand if they think there will be difficulties in proving their case in court because they have an unenforceable agreement, for just one example. If the SD is not opposed your unsecured debt can become secured and they can issue proceedings for bankruptcy.

 

It used to be thought that a debt became statute barred six years after the last payment was made, or when the last acknowledgement of the debt was made. It's now believed the six years starts at the time the creditor has a cause of action and this is usually two to three months after the last payment was made. You must not have acknowledged the debt in writing at any time in six years so if during that time you make even a small payment or agree that you actually owe the money the SB clock restarts at that point.

 

DD

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  • 2 weeks later...

Good morning, well in response to my letter see above #4 I have now received the following;

img029.jpg?t=1391501609

Do you agree it is now time to send the CCA letter with the £1. p.o.? I do not recognise either the alleged amount owed or the account number they have put in their letter. Many thanks for any replies.

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Please can someone give me some advice? Do I request the CCA or is there another route I can take?

I hope I am not giving a false impression but my health is poor and I'm currently being treated for mental illness in the shape of having suicidal intent. The hospital and Doctors have agreed to write me a letter outlineing the situation but I'm just trying to get my act together.

This has all come about because I stupidly applied for a PPI repayment after nearly 6 years of not having heard anything from them.

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Hello stranger.

 

No idea why you haven't had any responses recently.

 

Did CQ say who the creditor was and whether there was an account number to be going on with.

 

Yes to a CCA and as to that silly letter, ignore as they haven't even tried to answer your query.

 

Now someone has answered, I will unapprove the post you made this morning.

 

(nice to see you back again)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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silverfox1961 thank you so much for answering I was beginning to get worried.

Yes to your questions, on the letter they identify a bank name and an account number. Although I did have a card with that particular bank the account number is nowhere near.

Anyway I have sent for a CCA with the £1 P.O. so now will wait.

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Sorry, lowwill, I was dealing with a couple of disasters on the home front. I never realized that radiators could suddenly develop holes on the front and start spraying dirty water everywhere!!!!

 

I hadn't ignored you; I just wasn't around for a few days. :-)

 

Let's see what they send in response to your CCA request.

 

DD

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Thank you for responding DD, I'm not in a good place at the moment and I thought I had posted something wrong. I really am sorry about your radiators so hopefully you are getting them fixed.

Not sure what is wrong with me at the moment I just go to pieces at the drop of a hat. They say it is Clinical Depression with Suicidal Tendencies. I'm 69 years old and just wish I could get my three score and ten in and then get called to a higher place.

Once again thank you for getting in touch.

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Hi lowwill,

 

Thank you. The plumber is getting a new radiator and also a new loo fitting as that broke too!!! And I also had blocked gutters which were pouring into my neighbour's garden. And my daughter was ill so it's not been the best week. Unfortunately I couldn't turn the water off easily as the tap was stuck so I used every single towel trying to keep the water in the radiators. It was like the boy with his thumb in the dyke. My daughter was in bed when it happened and it was her radiator. We were both running around like headless chickens screaming. I've now got a house like a Chinese Laundry with load after load of towels. Oh joy! Still, it could have been worse. If I'd been out when it happened and not stopped the water it would almost certainly have brought the ceiling down, so I'm grateful for small mercies.

 

We all go through bad places at times. I know I do. I was suicidal too before I discovered CAG and I have bad days too. It's really horrible to be worried sick about money and debt collectors but they are not worth dying for. At 69 I'm sure you have many more years ahead of you and it will get better as soon as this stuff is sorted out. The higher place can wait!

 

Hugs,

 

DDxx

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Well have now received a reply to my request for a CCA documentation. It merely say they have forwarded my request to the bank and will provide me with it when they receive it. Very straightforward and I guess I just wait now. Although yet again they indicate an account number I am just not familiar with nor can I find it it my records.

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