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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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4% rent increase does that sound like a lot? How to negotiate


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Hi,

 

I currently pay £775 a month in rent to my landlord, they are a property company and own lots of houses. My tenancy is due to end the 24th January. I completely forgot and first call I get about it is today from one of the admin girls at my landlords office. She says to me they need to increase the rent by 4% to £806 a month. This seems like a massive increase to me, I understand and will accept an inflationary increase but I just want to understand my rights as a tenant and wether I just ave to grin and bear it or if I can negotiate. I've had a look on right move and in my area 2 bed properties similar to mine are going for £795 a month. I'd be happy to pay this. How can I negotiate this with the landlord? I've returfed the lawn as well out of my own pocket, surely this could be taken into account?

 

Also I think I read somewhere they have to give me a months notice in writing before increasing the rent, this hasn't happened as they want to get me to sign paperwork this wednesday?

 

Many thanks in advance

 

Blinky

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They are supposed to give good notice that rent will increase. If you think its unfair, then i think you can ask someone from your council to do a fair rent check, or something like that.

 

https://www.gov.uk/private-renting/rent-increases

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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If you sign a new fixed term AST, they can ask whatever rent they want. If you can stall them until after 24 Jan when SPT commences and it is >12 months since current rent set, then they will have to serve a s13 (rent Increase) or s21 for repossession.

Are things so tight, you are prepared to accept an increase to £795pcm but not £806 pcm?

 

 

When was rent last increased or when did you sign the current AST?

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I moved into the property a year ago and have

signed 2 six month AST agreements so far. To be honest yes thing are really tight at the moment and I'm concerned if they serve me with another increase like this next year they will price me out of the property and I will have to move elsewhere. I love it here and do not want to do that. My salary and housing benefit aren't increasing anywhere near 4% this year. It just seems like a lot to me it's like £370 extra a year. Other properties are going for 795 which I think is fair. If I moved out this is what they would advertise property for. It's the principal of it really as well for those reasons above. They are good landlords and I'm a good tenant so I don't want things to get nasty i just want to have it looked at fairly. Can I just ring them and ask honestly if they would be able to look at negotiating?

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You can try but theyll likely say no. Read that link i posted. It lays out your rights.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You can try but theyll likely say no. Read that link i posted. It lays out your rights.

 

I had a chat with her today and they said because I am a good tenant they will agree to 795 so I think point proven at least I feel it's a more fair increase. Thank you for your help :) I'm pretty sure I'll have the same issue next year

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Sounds like they were pushing their luck. Good job you called them out on it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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