citi A word of encouragement for citi claimants

[craigten]

Ok,thankyou very much for that! Could you please help me with the 'particulars of claim' bit? So confusing but i am ready and willing to learn....

[gizmo111]

Ok,thankyou very much for that! Could you please help me with the 'particulars of claim' bit? So confusing but i am ready and willing to learn....

 

Have a look here at no 4 and 5 http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

all you need is there

[The Lantana]

Any update on this chaps?

[lickthewallfatboy]

N.T.R. as yet I'm afraid.....

[tatty-bogle]

hi - been following your fighting successes and fair play to you! you've certainly encouraged me to fight! hope you dont mind but i've borrowed some of your letter wording to northern bank for my own letter to them. on 14 feb i gave them 7 days to pay up and yesterday they wrote(registered post) asking for a meeting to resolve the problem. so using your letter to them agreeing to a meeting under your terms i've done something similar. not sure whether to use it or just press on with court. whats the chances of them paying up as easy as that? we'll see. i'll keep you posted. best of luck with your ongoing battles!

[lickthewallfatboy]

work away-Northern will be cussing my ar$e for giving everybody a letter to address their meeting strategy-but I don't care!!

[tatty-bogle]

hi - im happy to let you know your letter worked wonders. They met the criteria and agreed a £1000 payout. Thanks for your help and advice and all the best with the rest of your claims. Im gonna start on Ulster Bank now

Regards

Tatty-bogle

[lickthewallfatboy]

well done!!

 

perhaps that letter should be stickied for all to use??

[pj41]

Hi All,

 

I have not been in as much lately Whats this letter to Northern can someone post it or pm me a copy. That would be great.(just curious!)

 

This for me has been dragging on now since last June and it's time to up the anti. I dont believe Citi can find the agreement that I allegedly signed, accepting their terms, of charges and fines and extortion!).

 

However it makes a big dent in their defence that I have agreed etc etc. if they cant produce it.

 

I am still waiting a response from my local court they seem pretty inept (I will divuldge when a conclusion has been reached) as to were I am up to with them.

 

When I get a day off I will persue this further.

 

Cheers

 

pj

[all.seeing.eye]

ok, i got laid off a few months back (i was a bus driver), citi started calling when payments got missed and as most people in my position do i ignored the problem, when i eventually spoke to them i was very supprised. The girl i spoke to sent me a form to fill in which wasnt easy to follow but i got there in the end. i sent that back and after a few weeks i receaved a statment that still had charges on it, i called to find out why and it had apparently never been receaved. i was not pleased by far but then the person i spoke to completed the form with me over the phone (not sure why this couldnt have been done in the first place), they said they would carry out a credit check and i asked why which i wont go into now but it was a reasonable enough answer. 2 days later i receaved a call to say that i was now on reduced payments and all interest and fees had been frozen, i asked about the previous fees and the person agreed to refund the 3 fees i had receaved at £25 but the other 2 at £12 would remain, i agreed to this...........so, although not entirley a smooth operation i found them to quite resonable and it makes me wonder if it was a fairly easy thing for me to do then how come everyone else is having so much trouble??????. i have since tried this with other creditors and with the exception of hsbc im pretty much sorted. what im trying to say is that by talking to my creditors i have avoided massive charges and avoided court, so why is everyone else having so much trouble?

[gizmo111]

Your situation is different to most here - in fact they have still charged you £36 in penalty fees which you have acepted. The credit check would have shown hat you were short paying other people at present as well.

Every one else is having trouble because Citi choose to delay claims and interprept the OFT statement to suit their choice of words.

 

Yes they really are that bad.

[lickthewallfatboy]

interesting.....when I was off work long term illness,my wife attempted to get reduced payments from citi-and she was politely told to get stuffed.

 

I find all this refreshingly average-don't you giz??

[Thailand]

LTWFB, it couldn't be.... could it?

[jax1964]

That's just what I was thinking

[elsinore]

Me too!

 

Els

[Empire Strikes Back]

I tried to reason with them to get default removed paid £1800 to hillesden because they promised they would remove it completely city offered £25 you can guess what I told them to do

[Mike220359]

It's Brian!!!!!!!!!!!!!!!!

[gizmo111]

I find all this refreshingly average-don't you giz??

 

Absolutely my friend - our poster has enormous problems yet finds time to praise Citi on your thread - refreshing indeed, just less than 24 hours before my order is due to be complied with - average response expected;)

 

E-mailed you LTWFB

[pj41]

Thought these two were snowed under dealing with all 100 claims!!!

 

But have time to post meaningless statements like that.

 

Stands out a mile.

 

 

IMHO

 

 

Pj 41

[Enron]

Absolutely my friend - our poster has enormous problems yet finds time to praise Citi on your thread - refreshing indeed, just less than 24 hours before my order is due to be complied with - average response expected;)

 

E-mailed you LTWFB

 

Would have thought someone would have been busy burning the midnight oil... after our information says that Citi are struggling to deal with the number of complaints (at least that was the situation a couple of weeks ago).

 

Despite your first post being on this thread "all.seeing.eye", if your genuine you must have phoned a Citi employee on a very good day as everyone elses experiences have been far from positive.

 

If your not genuine, live in Manchester and are under the employ of a certain financial institution I wonder if your trying to provoke a negative response so you can take printouts from this forum into court.

 

I am aware that Brian Smith has done this in the past.

[lickthewallfatboy]

citicards were asked for a CCA a number of weeks ago-not a sausage,even when they were reminded about the default when they tried to threaten a (second) default(naughty naughty citi) on the account but were poiltely told where they could put their default

 

now we have just had a "termination of agreement letter" demanding the full balance

 

does this constitute unlawful recision?

 

certainly hope so!!

[ncf355]

Interested to see this, I have a few in this situation but unsure how to proceed

 

Ideas LTWFB?

[lickthewallfatboy]

unfortunately I'm in the dark here as this is an area I have little knowledge of

 

although there are members here who do know their stuff on this subject

 

I do know citi do not furnish agreements,and I have it on fairly good authority that they are instructed not to supply them when requested

 

the fact that there isn't one in many cases might have a lot of bearing on that!!

[Hangus]

Hi,

 

Interested to see you write that Citicards do not provide agreements!

 

My Citi account (taken out in 2002) is in dispute. I requested my CCA back in October and subsequently sent the reminder letter and then the default letter. Not had any response to any of my letters, so I put my payments to them on hold.

 

Citi call me almost every day. One day back in January I decided to speak with them when they called, and I asked where my CCA was? They denied receiving any letters at all from me, even though I have proof of delivery and even have the name of the guy at Citi who signed for the letters. They said that the last payment I made to my account was £1 back in October. I told the guy that that would be the £1 postal order that was stapled to the CCA request that they claimed they never received!!

 

Today I received a Default Notice from them, saying that the debt will be sold on at the end of this month. I guess I should now just sit tight and then send the "bemused" letter to whoever it gets passed on to next?

[lickthewallfatboy]

anyone else have any thoughts?