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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just got a council PCN for not displaying my "Time of arrival" card alongside my B.B. on a single yellow. Usual £70 reduced to £35 if paid within 14 days. Just wondering, does the Not a genuine pre-estimate of loss gambit carry any weight here, or not apply to council PCNs?.

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I don't think this is to do with loss, I think it's as a deterent.

 

 

Having said that, it's not, it's just another mainey making rip-off by a council.

 

 

You should certainly appeal any way.

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Not a chance if you appeal on that basis. The council are legally entitled to impose a penalty. Private companies are not. Private companies can reasonably claim costs but cannot "fine' you - councils can, and that's what you have.

 

Are there any mitigating circumstances you could bring up instead?

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i thought and know from experience that when a D.D parks on a SYL or DYL that the CEO/Traffic warden on patrol needed to record what time he/she has seen the vehicle in their pocket book or on their handset, then if the vehicle has overstayed the time then a PCN can be issued. time clocks shoul`dnt really come into it. it is the time the vehicle is first seen, how it has been recorded and how the PCN has been issued.

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Thanks letsgetitsorted, I had a vague idea that that's what should have happened. The "Observed" time on the pcn was 12.02 to 12.04 i.e two minutes. and that was one of my appeal points. I had arrived before then of course but don't know if the ceo had actually recorded the first sighting. I went away before the 3 hours was up however. Maybe I should request to see some sort of proof that the car was seen earlier than12.02. The ceo did attach an extra ticket with the words "Your clock is missing or obscured so we do not know your time of arrival" which seems to indicate that 12.02 was the first sighting.

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the CEO/Traffic warden on patrol needed to record what time he/she has seen the vehicle in their pocket book or on their handset, then if the vehicle has overstayed the time then a PCN can be issued. time clocks shoul`dnt really come into it.

 

I can't believe this is true. If so, it would make the BB clocks completely redundant. The whole point of the clock is that the CEO can see when you arrived and whether you have overstayed or not, without having to have observed your car 3 hours earlier.

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I can't believe this is true. If so, it would make the BB clocks completely redundant. The whole point of the clock is that the CEO can see when you arrived and whether you have overstayed or not, without having to have observed your car 3 hours earlier.

 

...and you are right not to believe it. It isn't true.

 

There is a parking restriction of three hours. It's how long the vehicle is parked there which matters, not how long since a CEO happened to first see it. Without a clock correctly displayed, there is no way of knowing, and therefore a PCN is immediately issued for not using the BB parking concession properly. And since the PCN is instant, there is no requirement for any earlier observation time either - you either park with BB and clock correct, or you are in contravention.

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(4) Where the period of the prohibition exceeds 3 hours the exemption shall be for a period of 3 hours subject to the conditions that

 

(a)the period of exempted waiting does not begin less than one hour after a previous period of exempted waiting by the same vehicle in the same road on the same day;

 

(b)a parking disc is displayed in the relevant position on the vehicle marked to show the quarter hour period during which the period of exempted waiting began.

http://www.legislation.gov.uk/uksi/2000/683/regulation/8/made

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Thanks again everyone......I guess I'm really stuffed on this one. And just to confirm it I've just received my "Rejection of appeal" e-mail. 35 Sovs down the drain, but they

have extended the discount period for another 14 days. All heart aren't they?

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Thanks again everyone......I guess I'm really stuffed on this one. And just to confirm it I've just received my "Rejection of appeal" e-mail. 35 Sovs down the drain, but they

have extended the discount period for another 14 days. All heart aren't they?

 

Looking at it on the bright side if you learn from your mistake and use the badge properly in future you'll get 3 years of free parking in return for your £35.

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