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    • Hello all,  During the pandemic, we all have a duty to help one another, but i feel that the current Price gouging policy of all the main public sellers such as ebay and amazon to name the biggest are actually keeping the ppe prices artificially high. and i tell you why. pressure from bodies such as which and the trading standards in the early days to cut the price gouging listings on these platforms, has back fired!! This has now lead to a select club! being the Approved traders, as  the only listings allowed to list certain ppe items, this has created a club that with ebays trending structure is keeping the prices high, i have been at logger heads with ebay about this, they are using this policy to rip off the public, after all they take a percentage commission on every item sold. If i try to list an item of ppe much lower that the approved traders club, my listing is rejected, and the reason given is price gouging!!!, what a joke as my listing is half the price of the approved traders and ebay know this. they are worried that this will get out, as the conversations with the concierge service they tell me they are constantly revieving their policy!!!. Which needs to put pressure on these companys to change the policy to create a fairer result for the public.      
    • You might want to check your contract notice as you’ll need to be given that or given legal notice under 2 years (1 week), usually instant is for gross misconduct which this doesn’t appear to be. Again need to check contract but minimum 1 week I believe legally.   I agree they should have better processes in place but they’ve terminated you for unsatisfactory performance they can do that.   It sucks but it’s not unfair, I can see a discriminatory reason posted either so I think best bet will be to look for something new.    Most likely they need to lose heads & knowing they will have to pay contributions in August chose to lose you as you have been there less than 2 years and have very little rights as a result.
    • Just to update on this, received the anticipated reply from Packlink. Still chasing hermes every week.    
    • So I gather that you sent some parcels using DPD. They arrived in an apparently damaged state so that the items can't be used. The items were returned to you and you had to refund your customer. You are now out of pocket to the tune of the entire value of the items or at least the cost of repairs. You used DPD on some kind of account/credit system so that in principle you owe the money – but you are withholding the money because they didn't carry out their contractual obligations correctly and also they caused you loss. They are now threatening to sue you and they have sent you a letter of claim. I understand that you didn't take any photographs of the damaged parcels or of the items – on the basis that you weren't informed that that would be necessary. I understand also that you have had phone calls with them – but you probably have never recorded the courts so you have no evidence of what has been said. Is this all correct? You haven't told us what the items are and whether they are still in your possession. You haven't told us whether the damage to the items makes them a total loss or if they can be repaired. You haven't told us anything about values of the items or of the cost of repairs. We need this information. Also, I hope that you won't mind too much when I say that your failure to take photographs on the basis that nobody had told you to do it – shows a certain level of naïveté and your lack of evidence may become a problem if they do issue proceedings and you have to defend yourself. I suggest that it is axiomatic of any kind of dispute of this nature that you would start acquiring and storing evidence from the outset – and photographs are certainly going to be the minimum kind of evidence that you would require. You also haven't told us the value of the invoice sum which you are withholding. Although your post is pretty long, it seems to be pretty scant on some of the essential information. If you could please respond to these questions and then we will try to give you advice as to your position and the next step.
    • sar vanquis   sar express gifts cards.   too    
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      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
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njaynemarie

vodafone ripping me off again

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2421 days.

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Hiya all i have been having problems with vodafone !they say i have got to pay. my bill by direct debit and if i dont they are going to charge me £3.00 ? I have been with then about twenty years and i have always paid by card on the exact day the bill id due .my bills have always been wrong ( overcharged) so i rsng them up every month with out fail and they agreed to let me pay by card ! They should give me twenty eight days notice saying they wsnt payment by direct debit ? They did not .i foned up last month and spoke to an adviser who said he woild not charge me the fee for not paying by dd ? Guess wat he put it on this months bill what can i do surely they have acted illegaly?

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Thread moved to the telecoms forum.

 

There is a Vodafone Rep on CAG....you can use this method to contact him....

 

 

Hi CAG members,

We thought it would be nice to introduce ourselves and to assure you all that our presence on CAG is with the very best of intentions.

vodafone UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.

Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately at customer.care@help.vodafo ne.co.uk quoting ‘WRT135 – CAG Forum’ in the subject line to ensure that it reaches the Web Relations Team.

When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is.

 

When you have done that you will receive an automated reply with a reference number. Please post that reference number here on your thread.

 

Please note that there should be no spaces in the above e-mail address when you use it.

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Hi njaynemarie,

 

Thanks for making me aware of your concerns.

 

To enable me to look into things further could you email me, as suggested by ims21, with your details via the Contact us form here and quote the code WRT135 - CAG Forum in the subject line?

 

Once your automated reply has arrived, could you update the thread with your email reference number and I'll get back to you as soon as possible?

 

Kind regards,

 

Lee

 

Web Relations

 

Vodafone UK

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I would be happy to let you sort my problem out lee thank you

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Hi njaynemarie,

 

Thanks for coming back to me.

 

Once you've emailed me could you pop back to the thread with your email reference number and I'll get back to you as quickly as I can?

 

Kind regards,

 

Lee

 

Web Relations

 

Vodafone UK

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