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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What can be done about drivers overbright headlights?


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Cycling at night time these days we have a majority of cars and some cyclists themselves with ridiculously bright head lights. This problem is magnified when on a road with no streetlights. Does anyone have a solution for this? The only two things I can think of are sunglasses or bright lights on the bike.

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I don't know what the answer is, but I agree, it is a problem.

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It used to be necessary to paint headlights yellow before driving on the continent, supposedly to reduce dazzle. You sometimes see glasses for cycling and other sports that have a light yellow tint. I might be making a false connection but possibly worth a go? Unfortunately there's not much to be done about the offending cars!

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I wonder if the very bright lights are Xenon lights which are brighter in appearance (its a different light type) which are becoming more common and the difference is noticeable to me as a driver. As these are virtually all factory fit then they will be legal and it may be a case of having to adjust to them over time.

 

 

I have never seen a cyclist with lights too bright - they need bright lights to be seen - but what I don't like are those flashing lights which are very distracting and are, in my view, quite dangerous.

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Agree on the flashing lights. Had a cyclist pull out behind me the other night and his light was flashing both very brightly and very quickly. Something like that is far worse than a continuous bright light since when it's continuous your eyes will adjust. When it's flashing they wont.

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