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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Slater Hogg/ Countrywide


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hi all, i hope this is the right area to post this in.

 

i had previously out my house on the market with Slater Hogg and it didn’t sell. i didn’t realise they were charging me £120 every 3 months to advertise it and when i realised this i took my house off the market and was charge a further £240. now the exit fee and reoccurring fees were never explained to me by the estate agent, and i was to read the small print. as i had run a bill of £940.

 

I offered to pay back £50 a month. i have had to drop my monthly payment to £10 a month for the next 3 months and advised the company of this and stated i would have this money paid back by next December 2014 (which it would be at £50 a month).

 

i have now been threatened with a court decree and my debt has now been passed onto the legal team and they have to proceed with this, i am absolutely gobsmacked with this response and im disgusted, i will be putting my house back on the market January 2015 once ive got the debt clear but ill never be able to get a mortgage with a court decree on my record, especially after i have offered to have the debt paid back.

 

Can someone please help with this .....I havent missed a payment to them yet

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this is there response to me.

 

Thank you for your prompt response however I am unable, as previously indicated by my colleague, to accept your reduced offer of payment out with the security of a Court Decree which will incur Interest & Judicial Expenses. I would suggest that you seek your own independent legal advice as you appear to have been mis-informed on what we as a company must accept as repayment.

 

Based on your response I have, today, instructed, our solicitors, Halliday Campbell to proceed with litigation at which time you may apply to the court for a time to pay order and provided that it is a reasonable offer of payment, in conjunction with your income, we will not oppose.

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Are you in Scotland heather?

 

 

Andy

We could do with some help from you.

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Ok thread moved to Dealing with Debt in Scotland forum.

 

Requested further input from our resident Scottish experts

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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How much of the debt is left to pay ? It does seem to be a rather spiteful move on their part ?

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£670, i only started paying it back at the end of july after complaining about the service i received from them in the first instance. i havent defaulted on a payment and was polite enough to let them know what was happening and the reassurance it would be paid back by next december 2014 as it would have been by £50 a month. its not worth it the dent it would have on my credit history to default the payments.

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It looks like they have acted on your reducing the payments from the £50 per month to £10 are you sure they know you are going to be paying £50 per month, as they state the are

unable to accept your reduced offer of payment.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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yes i have clearly stated the reduced payments would be for Oct, Nov and Dec, with the payment going back up to £50 in january with the intention of having the debt cleared by December 2014. i could have left it and they probably wouldnt of even noticed i had reduced it im so angry after the carry on i had with them in the first place.

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Is there no way you could go back to the original £50 a month, to avoid the Decree it looks like you may have to do this as they don't seem happy with the £10 a month.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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i dont think so shes already passed it on to the legal department, i dont have the extra £40 to pay it for the next 3 months and tbh her attitude was disgusting, i think i would rather deal with the legal department than her. im in the process of trying to a loan with my credit union to pay them off, the whole expericne ive had from them is disgusting between the estate not explaining there was get out fees and the re occuring advertising fees, i just want rid of them now and not being held to them in any way.

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heather,

 

A loan from the Credit Union would be the way to go, I know people say never take out a loan to pay another debt but the Credit Union loan will be a whole lot cheaper than you would get from any Bank and avoiding the court Decree in the process is a huge bonus.

 

I know where your coming from, when your down some people people don't give a jot whether the kick you or not.

 

You could always try the £50 offer with their Legal Department even if you had to borrow from the credit union the extra £40 a month for the next 3 months.

 

I hope you get something sorted, please come back and tell us what the score is when you know.

 

Good luck with that.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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