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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SD from lowells etc - old halifax card, terminated before DN expiry - help


Indebt1
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Hi

 

if it was the real agreement i think halifax would of tryed to get a CCJ on me ..wether i have any assets ,a home or not by now!! by them passing from 1 DCA to another shows they dont want to chance there luck in court..i would quite gladly pay them what i could afford if they could prove that the CCa they sent was enforcable..I even asked them if i could view the original at my local branch..surprize surprize they didnt answer

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they are breathing down my back now, i am 3 months late!

do i tell them that the CCA looked doctored to me and refuse to pay or do i negotiate with them based on financial hardships and get them to freeze intrest and pay a small amount monthly?

what to do?

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Hey Indebt

 

I am still waiting for advice on how to challenge mine.

If i didndt need to consider my credit record short term I would have stopped my payments like you. Would i offer them anything ? No!

As i said when i get the advice i will post it on here for you.

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Yes and I would write to them as you need to keep the audit trail going.

As for the content of the letter babydoll has given a number of the key points...i havent challenged them yet by letter ..i will ..but i am getting legal opinion first. I will of course update.

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hey

 

Yes you would state the account remains in dispute and you would challenge them on all the key points that render your credit agreement improperly executed.

 

As I said I am having mine looked at shortly to get legal opinion on it..the process has been somewhat annoyingly delayed but when I get the opinion on mine I will of course let you know.

 

Fingers

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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nice hbos story in press today to keep our spirits up !!!!

 

Coronation Street star Michael Le Vell, who plays Kevin Webster in the TV soap, has helped a Wetherby man to successfully get £15,000 of credit card debt written off.

 

AE1.gif

 

 

 

Le Vell, a director of claims management company Ratio Money, attended Leeds County Court with a leading QC to support a self-employed 60-year old man in his long-running dispute with Bank of Scotland.

Mitchell originally had a judgement against him after delaying payments to his credit card while he waited for the bank to supply specific information.

Le Vell says: “This is another victory for the consumer. “Although Bank of Scotland gave up its fight and agreed to write off his debt, amazingly they refused to pay his costs.

“However, as a final blow to the lender, Judge Langan ruled that the bank needed to pay all the costs in full and said that the bank didn’t fight the case because it feared highlighting failings and opening the floodgates to further claims.”

Ratio Money successfully highlighted that the man's credit card application didn’t contain the prescribed terms and conditions – and therefore didn’t comply with the Consumer Credit Act.

Bank of Scotland argued that the terms and conditions had been given as a separate document when he applied for the card at the Wetherby branch of Halifax, but he denies ever receiving them. However, under the law, a credit agreement is only binding if it is a single document that has been signed by both parties and contains all the prescribed terms.

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hey Fingers

They had a QC a major advantage when walking into court.

I reall need to write to halifax as the pressure is really on now the only question is how do i word it?

Hey guys this t and c's are copied and pasted i'm disgusted by you? i want to come and view the real one?

its driving me crazy now.

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have recieved letter stating someone is coming tommorow from collections, anyone have any direction for me?

do i write a new letter stating that i am disputing this cca and request to view the original?

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With reference to the doorstep collector type up and send this letter to the Halifax.

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-.html

 

Then type another copy and keep it by the front door ready to give to the 'Visitor' whilst saying.. "This account is in dispute" just before you slam the door in his face. :p

[sIGPIC][/sIGPIC]

 

They say money talks......mine just keeps saying "Goodbye"

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Can you give a bit more info on what the letter says. Who is coming and what are they hoping to get from you?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hiya,

 

Is it worth asking Halifax to view and inspect your agreement at your local branch as you're not completely convinced by what they've sent you. It's your agreement so you have a right to see it!

 

If they've got nothing to hide why would they refuse? ;)

 

They obviously have it avilable as they've sent you a copy.

 

Just a thought.

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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HI Spam

 

thanks for that.

the note says as follows:

Important notice, our representative will be calling at your home on the 16th June if this is not convenient pls call 0845.......

thats it.

is there any1 here that can look at the cca to see if its enforcable although i will be very suprised if not, i would assume that there copy and paste dept got it right.

Do i need to write them a letter stating that the account is in dispute due to the fact that the cca does not look genuine and i would like to inspect at a local branch?

if they ignore or refuse what next?

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Hi,

 

With regards to phoning Halifax, so far they have always been reasonable with me and I've not had any visits but then I haven't challenged them yet.. It's on my to do list :p.

 

Perhaps explain that you are not happy with what you have received and the account will be in dispute until you are allowed to inspect the original.

 

I really would try and see if you could view the original agreement if only to put your mind at rest that it's 'kosher'

 

I don't know enough about whether it's enforceable or not cause I've yet to see one that I've requested .I know there are those that can on this forum but it's a matter of catching them online. :)

 

I will keep an eye out and try and point them in your direction.

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Hi indebt1

 

Spamalot asked whether the agrement in posts 28 and 29 is enforceable. One page has your signature and the other has the prescribed terms. To be enforceable, both need to be in the same document.

 

I believe if it came before a court, the court would decide whether the two pages belong to the same document on a balance of probabilities argument. You need to convince yourself and then come up with a reasonable argument as to why they cannot be part of the same document for it to be unenforceable.

 

To me, they seem to be different sizes of paper - the bit with the siganture is obviously A4 but the other bit seems more square, possibly folded in 3.

Edited by steven4064
  • Haha 1

 

 

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Hi Indebt,

I think the only other option is this,

 

http://www.consumeractiongroup.co.uk/forum/barclaycard/195898-cpr-strategy-important-success.html

 

But I stand to be corrected. ;)

 

How did the doorstep visit go?

 

Spam. :)

 

I just discovered a small discussion that went on in my link

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/204302-spam-getting-grips-halifax-2.html#post2229821

 

In my abscence last night but unfortunately it wasn't conclusive!

Edited by Spamalot
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They say money talks......mine just keeps saying "Goodbye"

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HI Spam

 

No note in the door, i was at work all day so maybe yes maybe not:).

For the CPR strategy do i start paying them again in the meantime?

or do i get them to freeze interest and reduce payments on my account based on financials and then persue this strategy?

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"claim has been brought against you and the other side have pleaded that there was an agreement then you can ask for it under 31.14 and dont forget the right to inspection AT the premises of the creditor,"

 

is this really within your rights and at what point can this be requested?

were can i find this out? i mean if this was legal fact i could dispute the account untill i can view this at their premises?

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HI Spam

 

No note in the door, i was at work all day so maybe yes maybe not:).

For the CPR strategy do i start paying them again in the meantime?

or do i get them to freeze interest and reduce payments on my account based on financials and then persue this strategy?

 

For peace of mind you may wish to do this...

send them an I&E budget sheet and in the meantime carry on with your quest for the original CA... It might buy you some time and keep them off your back while you sort things out.

 

It depends how strongly you feel about things. ;-)

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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