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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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Anglian Water/homeserve Insurance Advice Needed...**SORTED**


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Hi Everyone,

Could someone please give me some advice on how i stand with an insurance i took out with Anglian Water, called Homeserve on my internal/external drains and pipework.

We had a extreamly bad smell of sewarage all over the house and outside so we called them out, they sent this guy, (that had an obvious attitude from the minute he walked in the door) maybe he was having a bad day? i don't know.

I offered him a cuppa as i do with anyone thats a guest in my house, and he abruptly said NO.

To cut a very long story short, he proceeded with the job in hand and tried to lift the internal manhole cover lid in my utillity room, but even though he had brought with him the correct key's for the job, he used first, a large screwdriver to put down the lip of the manhole to try and lift it, he then was leevering this back and forth, damageing the inset and lid of the drain and also damageing and chipping all of my tiles on the floor and snapping the end off of his screwdriver.

At this point, im thinking oh my god!! my OH is gonna be so unhappy at this as we had only had the floor laid the end of last year.

He then got his keys and proceeded to try one key at a time in each lug hole to try and lift this extreamly heavy lid from the manhole,(this man is suppose to be a proffessional drain engineer/plumber??) im stood there, still not saying anything at this point, although i wanted to scream at him. (im merely a housewife but common sence provails here,) even i know that you have to use both keys at the same time in a diagonal fashion, one in each corner and stand over it to lift directly upwards to take an even weight lift on these things, but no, he did'nt,"he was kneeling down" he proceeded again to put just one key at a time in one by one holes trying to lift it, on the last hole he snapped the end off the key, still never trying both keys?? well at this stage i felt i had to say something, so i started to say, look luv i don't mean to show you to suck eggs and all that but in my oppinion this is how i have seen this done.

well!!! that did it for him, he started screaming and shouting at me (i got the impression he did not like a woman telling him wot to do) he was extreamly aggressive and completely unaproachable at this stage although i did try and calm him down but to no avail, he then walked out of my front door slamming it that hard the wall shook.

My daughter and a friend was here with me all the time and they were totally shocked at this guy's behaviour.

As soon as he went, i got straight on the phone to Homeserve, (i was shaking all over in diss-belief) "I said i was gonna cut this short and my apollogies for this thread being so long but there was no other way of explaining this"..

Anyway!! the way it has been left is... Homeserve have told me that the company are obviously denying it, and they "being Homeserve" were being really nice at first saying that they will look into it and one way or another they will sort it out. (i forgot to say erlier that within 20 mins of that engineer leaving, they sent out another plumber and asked him to write a report and take photo's of the damage) We also took lots of photo's for refference with all the debrie of the broken tiles still on the floor.

Now they have had oppotunity to look into this complaint, they have put another guy in charge of it, cos the other guy was too nice.

The guy now dealing with it is being "bully like" and talks down and over me and has said i now have two ways of dealing with this?? either i let them replace just the manhole and the lid, of which they will need to break more tiles to get this out and the lid has the tiles inset into it, and he has said point blank that they will not replace all the floor, even though it is a utillity room/kitchen and the tiles run through both and they are now obsaleet, "sorry can't spell" from B&Q and i can't replace or match them up.

And the other choice he said i had if i was'nt happy with theirs, was to be in a possition of my word against theirs "this being the engineer company" and take this company to the small claims court.

So what can i do??? i feel im stuck between a rock and a hard place??

I told him, that the situation they were putting me in was very unfair and it was them that employed this company not me through choice, and all i did was take out this insurance in good faith and trusted them to use contractor of a proffessional standard, and this was clearly not the case in this situation...

 

So could someone on here please give me some sound advice on this as i told them that i was not prepared to give him an answer on this "even though he wanted me to" untill i had spoken with my husband and sought some legal advice.

They will be getting back to me very shortly and wanting my answer, so anyone's help from here would be so,so much appreciated.

Also is there anyone that would be able to draught any letters up for me if needed?? as im terrible at putting a letter together, as i can only write as i speak.

APOLLIGIES ONCE AGAIN FOR THIS BEING SO LONG....

Huge Thankyou in advance of any advice...

MLP...X

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Hi,

 

I think you need to get proper legal advice, there are a lot of solicitors that give a free half hour or try citizens advice or your local trading standards. My parents had a similar problem with an insurance company a few years ago and were told that they had a contract with the insurance company and not the person they sent (he walked across a flat roof and put a hole in it, and worst of all he didn't tell them. They only found out when it rained). They had to use the ombudsman

Financial Ombudsman Service The insurance company sent a contractor who replaced the whole roof within a week of being informed of the complaint.

 

Hope this helps and good luck

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wooooah.....

 

Right, let's try this, MLP (my initials! :-D)

 

 

(Before you send this, get a proper estimate for the repair costs ASAP)

 

 

Dear Homeserve manager wotsisname,

 

Please be advised that you have had x days to resolve the matter of the incident xxx (insert relevant details), and that to date, you have totally failed to come up with a satisfactory response to my concerns.

 

Please note that as of now, any communications from you MUST be in writing, I am not prepared to be subjected to any more verbal intimidation from Mr X, and as this claim may well now subject to a County Court claim, I do not feel that verbal communications are appropriate anyway.

 

Please find enclosed the estimate for £xxx, which is the cost to put my floor back to the state it was in before your abusive and incompetent employee came.

 

I expect the following from you within 7 days, as you have had more than enough time now to rectify the problem, and seem to have no interest in doing so:

 

1 - That you send someone to replace the lid/cover [sorry, hun, you'll have to put in the right words, i don't know what it is that needs doing!] within 7 days of this letter.

 

2 - That you confirm in writing that you will cover the cost (material + labour) of replacing/repairing the damaged floor, also within 7 days.

 

Please note that failure to do so will result in County Court proceedings to be raised against your company for the total cost of the repairs.

 

Yours truly,

 

MLP.

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  • 3 weeks later...
wooooah.....

 

Right, let's try this, MLP (my initials! :-D)

 

 

(Before you send this, get a proper estimate for the repair costs ASAP)

 

 

Dear Homeserve manager wotsisname,

 

Please be advised that you have had x days to resolve the matter of the incident xxx (insert relevant details), and that to date, you have totally failed to come up with a satisfactory response to my concerns.

 

Please note that as of now, any communications from you MUST be in writing, I am not prepared to be subjected to any more verbal intimidation from Mr X, and as this claim may well now subject to a County Court claim, I do not feel that verbal communications are appropriate anyway.

 

Please find enclosed the estimate for £xxx, which is the cost to put my floor back to the state it was in before your abusive and incompetent employee came.

 

I expect the following from you within 7 days, as you have had more than enough time now to rectify the problem, and seem to have no interest in doing so:

 

1 - That you send someone to replace the lid/cover [sorry, hun, you'll have to put in the right words, i don't know what it is that needs doing!] within 7 days of this letter.

 

2 - That you confirm in writing that you will cover the cost (material + labour) of replacing/repairing the damaged floor, also within 7 days.

 

Please note that failure to do so will result in County Court proceedings to be raised against your company for the total cost of the repairs.

 

Yours truly,

 

MLP.

Dear MLP,

Just thought i would let you know that they have sent out an loss ajuster to take a look at the floor and they came back to me last night to say they are going to replace the whole floor:D hip, hip hoooorrraaaayyyyyyy!!! All thanks to you sweetie... HUGE Thank you!!!...x:)

 

From Your Namesake MLP...X :) :) :)

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LOL whats happened about the smell?

You still got it? or has that been fixed?:D

It comes and goes but we think it's due to some work going on in the street and putting in new drainage system on a new development just up from us but unfortunately we have a downstairs level access shower and cos it's like a wet room and the water drains away on the floor, it's like having an open stack and the smell is drawn up through it, but it's been fine in the five years that we have had it installed.

Anglian water board would not admit they had anything going on in the area, but it's pretty obvious really.

 

Thanks for your concern!!!...

 

All of the people on this site are just simply fantastic and since joining i feel i have an extended family that i look in and check on everyday, it's a bit like the old style love thy neighbour/community spirit that seemed to have dissapeared a long time ago from all our neighbourhoods.

 

(if only people in the street still cared a bit more ehh?)

I feel highly honoured to be a part of this site and love you all...

All give yourselves a Gold star, cos i think you are all little Gems...x

 

Thanks Again Peeps!!!

MLP...XXX :) :) :)

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  • 4 years later...

Homeserve have blatantly lied to me today, during a repair, then put the phone down on me.

 

Do a google search on homeserve and you will see thousands of complaints about them.

 

Homeserve cannot be trusted!!!!! It is a blatant [problem] homeserve are operating!!!

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