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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pay Day Loans - damage to your future credit rating


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Anyone tried it with Wonga ?

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I have an identical complaint in with Wonga. Its been in a couple of days now, I will of course let you know the outcome.

 

Good stuff :)

Any advice I give is honest and in good faith.:)

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This is Experian's rep on MSE's take on things..............

 

"The data on your credit report should correctly reflect how many loans you have had. If it doesn't, you need to either take it up with the PDL provider or ask the CRA to do it for you. While some mainstream lenders might see promptly repaid PDLs as positive, others might not, so you definitely want to make sure your credit history is accurate in this respect."

 

 

What sort of help is that to anyone ?

Any advice I give is honest and in good faith.:)

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I know Wonga comes up as a Pay Day Loan :|

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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I have also lodged this same complaint with Wonga but went direct to the CEO. Will let you know how I fare.

 

:thumb:

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Notice they both say "should" not will.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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  • 2 weeks later...

Yes, good stuff orfoster, let's hope Wonga and PayDay UK

follow suit.

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What about this statement i have just found.

Slightly misleading perhaps

I am thinking of sending them a message.

Quote.

.What you may not realise is you can use this to actually improve your credit rating. Every time you miss a repayment, it shows up on your credit report. Likewise, when you make a repayment on time or even early, it gets marked on your report. To improve your credit score with a payday loan, all you have to do is pay the loan back on time. Take out a small sum of money and pay it back without any problems. This will gradually start to improve your rating and show you can be trusted.

 

Sorry orfoster,congratulations on your success:-D

 

Is this a Wonga quote tawny ?

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  • 3 months later...
Unfortunately they are reported now routinely, certainly with Call Credit and Experian but I haven't seen anything about Equifax.

 

Wonder why it's Wonga on Experian and Quickbridge (Uk) LTD on Noodle (Call Credit ) Not that it makes any odds.

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  • 10 months later...
I wonder if they're going to update the credit reports of those who's debts are written off ?

 

2.5.7 What if my credit rating has been impacted by your historical debt collection practice ?

 

We recognise that due to this historical debt collection practice, the credit rating of some customers may have been unduly impacted. Where this is the case, as part of the compensation and refund offer, Wonga or the current owner of your debt will contact the relevant credit agencies and request that credit ratings are amended accordingly.

Any advice I give is honest and in good faith.:)

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Thanks for that marooned, it answers the question - can you please provide a link to the quote :)

 

https://www.wonga.com/help/historical-debt-collection-issue-redress

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hmm, amended or removed?

 

Wonga is currently in discussions with credit reference agencies over what action can be taken, if any, to amend borrowers' credit files. The three credit reference agencies, Equifax, Experian and Call Credit, need to agree a universal approach – but discussions are “complicated” said a spokesman for Call Credit.

 

“What Wonga have agreed to do is admirable but that is a decision driven by their lending criteria,” he said. “How an individual has subsequently managed that debt is a completely different thing and it is too early to say whether this historic data [such as arrears] could just be erased altogether.”

 

Experian said: “It’s essential that people’s credit reports reflect the facts and we are working with Wonga to help ensure this is the case.”

 

Equifax said: “Wonga and Equifax are in discussion about the future of data sharing, but Wonga does not currently share its data with us.”

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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Wonga is currently in discussions with credit reference agencies over what action can be taken, if any,

 

It's the last two words that bug me !!

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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