Advice please:-)

[zenith101]

Waited 40 days for the halifax to respond to the SAR, nothing arrived despite them banking the cheque for £10:-x , we have just sent template 3 from the site recorded delivery today which says it gives them 7 days to comply or we go to the court to force them to do it. This is where i am now stuck for what to do if they once again choose to ignore the letter. Hope someone can point us in the right direction asap so as we are ready in plenty of time to respond to whatever they do.

[Guest bluecloud]

You need to start a claim in the Courts. This time to request that the Court forces the bank to disclose the information and to award any damages that the Court sees fit to award.

 

Check this link

 

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html#post39317

 

 

.

[Michael Browne]

If you want them to take you seriously, then file a claim as you have threatened to do.

 

Non compliance POC here:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

[Springer]

Hiya

 

I wouldn't worry about this. I sent my DPA letter and didn't get anything, just letters saying they needed authoristion to deduct money, even though I had already given it, blah blah blah...then I went on hols, and forgot about it a bit and before I knew 91 days had passed and nothing. I sent the court letter and got the statements within 4 days, so hopefully you won't have to go that far.

 

Hope you get your info soon.

 

xoxoxo

[zenith101]

Should we give them the full 7 days to respond or just go at them straight away????

[Michael Browne]

Give the 7 days as promised, but in the meantime you can prepare for the non-compliance claim so you're ready to go.