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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please Help!!!Claiming PPI... but i dont know where to start!!!!


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Hi, im new in here, and i really hope im in the right place to post this.

 

In october 2007 (or thereabouts) i took a MasterCard credit card with LoydsTSB, and like everybody else, i've been paying (and i think im still paying) PPI on it. A couple of moth afterwards, i took a £2000 loan with LoydsTSB, in which i am most certainly sure i had to pay PPI as well. I live in Scotland (i've heard that the laws are different than in england, hence the reason i clarified it in advance).

 

Now, for quite some time i have been wanting to do something about it, but for one reason or another, i've never came round to do it. I was really tempted to call them today, but i decided to check online first, and i came around here, where in a post someone said it was a very bad idea, which then put me back into square one, as i really dont know what to do.

 

I really dont know where to start, how to do it, if i should ask for separated info as there is 2 different issues (loan and CC) if the accounts are the same (considering both were paid from the same account)....

 

I would really appreciate some help..... Thx a lot in advance!!!!!

 

 

MARTIN.

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Hi

 

The process of reclaiming is the same in Scotland so no worries there at the moment.

 

Have you got all of your credit card statements?

 

Have you got a copy of the loan agreement and a record of the payments made on the loan?

 

These will be two separate claims, one for the card and one for the loan.

 

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Hi have you got the paper work for both of them and statements?

If you don't you will need to sar them, it will cost you £10 to get the information from Loyd's.

They will probably only go back 6 years, so you you should get all the information you need.

They have 40 days to do this, make sure you send it recorded

Davsib:-)

HFC go get them:-)

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Hi

 

The process of reclaiming is the same in Scotland so no worries there at the moment.

 

Have you got all of your credit card statements?

 

Have you got a copy of the loan agreement and a record of the payments made on the loan?

 

These will be two separate claims, one for the card and one for the loan.

 

 

Thx for a quick response guys!!!! My CC statements are online, as for the loan it was DD from my bank account and the only records i have from it is the ones Experian can facilitate me....

 

Being 2 separate claims means i need to request 2 separate SAR's or the same SAR on my bank account will link everything togheter??

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Hi everyone I'm new on here looking a bit of advice, was trying to find an old credit card which was with style finance. I have received an letter from RBS saying that I never had PPIi on this, which I know to be lies. Is it worth me doing a SAR and who or what address would I send the SAR to

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