Win7 not genuine

[gerson]

Hi,

 

Hope someone can help.......

 

My lappy decided to die, well the hard drive did.

 

Had it repaired with a new HDD (smaller than orig.) and all was working well.

 

Now I have a 'black screen' and Windows is not genuine messages.

 

I have looked for the Key but Acer in their madness put the sticker on the bottom and it is now completely erased.

I did manage to get the KEY for Win7 from the repairer using some software (keyfinder) but this key does not activate

 

Any suggestions???

 

Thanks

 

G

[Guest]

have you tried reactivation at microsoft, online or telephone?

Edited February 20, 2013 by Ford

[dpick]

Hi I had similar problem my desktop died and I rebuilt it with some different parts Microsoft seemed to pick up on this and I got the black screen and not genuine message. I just rang the number provided by Microsoft on the validation screen explained what had happened and they fixed the problem.

 

dpick

[Guest]

there you go gerson , try that. their o/s activation is sensitive to any hardware changes.

Edited February 21, 2013 by Ford

[gerson]

Hi

 

Thanks I will give them a call and update - probably at the weekend, still restoring all my files and software at the moment

 

At least I have my PPI claims paperwork, etc on another machine (with external backup)

 

G

[MUChok]

yes call MS, they should sort it out for you