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Everything posted by gerson

  1. Just tried to do a rebooking - what a nightmare...... I expected to pay only for the cost difference between the flights however.... You will also by charged the 'premium' for the seats and Priority/Cabin This means that you will not get the 'discounted' price available if you were to actually book them online They did point me to the 'Optional Fees' which only gives the cost estimates - nowhere can you find an actual 'this is what you paid and here is the new cost' - only a 'here is what you now need to pay' Chat stuck to the Ryanair script - no refund, no voucher, you MUST change or lose it all Seems that ancillary costs are inflated for 'forced' flight changes G
  2. Hi All, Following on from https://www.consumeractiongroup.co.uk/topic/423601-fast-track-refund-ryanair-full-refund/ Refund for the fast track was only obtained via chargeback Booked new flights for travel in July 2021 to Malta which are now not possible due to the recent restrictions being put in place (child 12yr and AZ batch number hit) Went to see what options were available but could not access the booking Ryanair had blocked me until I repaid the chargeback :-( 30 mins later via Phone call to Chargeback Department they finally admitted that fast track was closed on the date and removed the 'block' Today I find that the only option I have is to rebook - but when do I know it will be possible to travel again???? I know the CMA is trying to make a case against BA and RYANAIR concerning this aspect (amongst others) but what do I do in the meantime?? I have only a further 3 days before I am 'locked in' Suggestions please..... G
  3. Ryanair did not appeal - so ended as expected :-)
  4. Have now passed this to the CC as Ryanair were totally ignoring me Funds are back in my CC account - temporarily until 90 days or they appeal G
  5. Okay so no reply from Ryanair other than the usual about flight cancellations/vouchers Do they ever read a refund request properly Anyways sent of a 'Dispute' form to Capital One Will update if/when I get any feedback G
  6. Well guess what....... Got a reply from Ryanair which basically said - if flight cancelled, or you got vouchers, blah, blah, blah, case closed Not one word about FastTrack Have sent it back stating flights were okay, no cancellation - please refund the FastTrack payment ONLY Will give them another week Can I use Sec75 - credit card - to make a claim if needed? G
  7. Hi Kyosanto, Thanks - my thoughts exactly Family members were too excited to be getting some R&R they did not take video or photo Been trying to contact Ryanair via 'Chat', Facebook - no answer so far Will send them an e-mail and see if that gets a reply otherwise I will get the Credit Card company involved in a reclaim G
  8. Hi CAG, Managed to get some of my family members over to Malta for R&R. Booked with Ryanair, and as per recommendations added 'Fast Track' Turns out this was not available at Luton airport, for unknown reasons, on the way out According to Ryanair website - they are not responsible and will not offer a refund My thoughts are : 1. They are the supplier and sold this option (actively promoted as a COVID reason) 2. As the 'supplier' they are liable if this not provided and therefore the 'contract' was not full filed and a refund should be given Am I correct? Gerson
  9. I use them only for e-mail and my last bill was 1.60 dated 21st April. As yet they have not informed me of any increase in costs G
  10. Hi Gdb, I posted a document on German debt process here (post #53)http://www.consumeractiongroup.co.uk/forum/showthread.php?333134-Uk-citizen-with-debt-in-Germany-please-help.&p=3674780#post3674780 Hopefully it will help you understand the process in DE Viel Glück
  11. This just in: "The Court concludes that the 'arrival time', which is used to determine the length of the delay to which passengers on a flight have been subject, corresponds to the time at which at least one of the doors of the aircraft is opened, the assumption being that, at that moment, the passengers are permitted to leave the aircraft," it said. http://uk.reuters.com/article/2014/09/04/uk-eu-airlines-ruling-idUKKBN0GZ0VE20140904
  12. Hi Jontty, Your UI should payout approx. 70-80% based on your last six months salary. If you hold a valid short stay permit you may remain in Switzerland for up to six more months. This will give you time to find another job. However, you will need to obtain authorisation from the cantonal immigration or labour market authorities. Also if you live in Switzerland, i.e. hold a valid Swiss residence or settlement permit and meet the requirements, you will be entitled to receive unemployment benefits. Your nationality does not affect your entitlement to unemployment benefits. So if you get and can survive on UI payments then I would suggest that you give notice as per your contract and claim your UI entitlements Your rental deposit should be returned (did you pay this into a rental deposit account?) - unless you have trashed the place. Have a look here for more information on unemployment: http://geneva.angloinfo.com/information/working/unemployment/ Or here for rental/deposit information: http://www.expatfocus.com/expatriate-switzerland-renting-property Good luck G
  13. Based on what Soul Reaver has stated it would appear that this debt originated in Switzerland. The questions are: Was the OP resident in Switzerland at the time and was the debt/loan taken out whilst in Switzerland using a Swiss brocker/bank/agency - if so then the loan would be subject to Swiss law Has the OP received any Swiss court judgements (Zahlungsbefehl - summons to pay)?? Or am I missing something here?
  14. Hi, AFAIK - As a general rule, the limitation period for civil law claims is ten years; if such claims concern periodic payments or certain types of services, they will be time-barred after five years. This general rule applies to all claims for which Swiss civil law does not provide otherwise. G
  15. Hi Jontty, How long have you been in CH? Which canton are you within? Did you pay tax/unemployment insurance? The normal termination is with three months notice prior to the 'legal' date (I think December is automatically excluded). So if you give notice in January then the three months would be Feb, Mar & Apr (provided April is a 'legal' date). An option would be to find a new tenant to take over your apartment, either as a sub-let or directly. Also have a look into Unzumutbar - according to art 266g of the code of obligations, notice can be given in cases where an event takes place that was unforeseeable when the lease was signed and which makes the continuation of the lease unreasonable. This would effectiveley remove you from the contract without penalty Did you pay a deposit? I am not legally qualified but offer advice based on my experience (lived in CH for over 7 years) G
  16. If it can be proved that the debt is SB'd (more than 5 years without acknowledgement or payments since CoA) then the debt does not exist in any shape or form - SCOTLAND ONLY Therefore it is important to verify the dates as Conniff suggested in post #3, so get the SAR off pronto. They then have 40 days from receipt to supply all information requested. Although the information may not be with you in time..... Would following this be of any help to tactical: http://www.consumeractiongroup.co.uk/forum/showthread.php?255329-CPR-part-18-vs-CPR-31.14-Confused-well-read-here In the meantime can you scan, or type out verbatim, what is stated on the demand or answer the questions from http://www.consumeractiongroup.co.uk...TED-April-2014** Do we still have Idainfife or Maroondevo on site-team and can admin ask them to pop-in? P.S. I am Scottish but NOT legally trained so information is based on my understanding only
  17. As this is Clydsdale Bank are you based in Scotland? If so then the limitation is 5 years from the 'cause of action'
  18. Taken from the BBC http://www.bbc.com/news/business-28015456 Payday lender Wonga must pay £2.6m in compensation after sending letters from non-existent law firms to customers in arrears.
  19. Hi dunvant, This is probably better in the main 'Financial Legal Issues' forum - you are currently in 'DCA Successes' Have asked site team to move the thread G
  20. Hi adridude, 2. Limitation issues: What are the time limits for bringing civil claims? Under Dutch, law civil claims are subject to time limitations, and also expiration. Time limitation can be (repeatedly) extended rather easily. This can be achieved by either starting a law suit or sending a written notice in which the claimant unequivocally reserves its right to pursue his claim. The effect of an extension is that the time limitation period starts anew. If an expiration period passes, the possibility to pursue the claim expires. Extension is in principle not possible. Under Dutch law there are some exceptions to this rule. The general rule under Dutch law is that claims are time barred after 20 years from the time they arise. However, the law contains specific provisions for several situations with different (generally shorter) time periods. Claims regarding performance of a contractual obligation must be brought within five years after these claims fell due. That same five years limitation period applies to claims regarding (tort) compensation of damage or payment of a penalty, which starts running the day following the day in which the injured party becomes aware of the damage or the penalty accruing. In any event, a claim for compensation of damage is time barred after 20 years following the occurrence that caused the damage or led to the penalty becoming due. In case of damages due to environmental pollution, the limitations period is 30 years. Claims with regard to rescission or specific performance of a contract have a five-year time limitation from the moment the creditor becomes aware of the default, or in any event 20 years following the default. Other periods of limitation apply to causes of action regarding cultural heritage claims, ranging from one to 75 years depending on the type of claim. HTH
  21. According to thier own T&Cs (1.4 and 2.5) they will deduct fees prior to sending the compensation cheque to you unless payment was sent direct from the OC As they did not follow thier own T&Cs then IMHO this should be mentioned to them and negotiate a resonable repyament plan, with no additional interest and no sharing information with CRAs and to call off Wilson Rose. Also request a full and complete breakdown of how they came to the figure requested As Alloyz1 said (If it is the second one, you have a better standing to consider the bankruptcy threat unreasonable and negotiate a payment plan.) The fees charged are 25% (+20% VAT) - OUCH! So if you know how much you received then you can work out if the fee now mentioned is correct Good luck
  22. No the RAM looks like a haggis but with six legs:-)
  23. They will penalise the workers under IR 35 like they did with self employed truck drivers and IT workers, where they are deemed to be employees so the contractor that hires them has to still pay PAYE for them, and the worker then has to pay Tax on self assessment on their salary, in effect double taxation This is one of the many reasons why I refuse to work in the UK - IR35 killed my IT based LTD company
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