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    • and it will be also now written off under age related criteria anyway.
    • @dx100ukThanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe consequences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points? @Man in the middleI've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, this is my first time here and I really need some help/advice.

 

My partner claimed legal aid on the advice of his solicitor. Neither we nor the solicitor ever received an order granting legal aid but Rossendales immediately began sending letters requesting approx £7,500 to be paid in 3 monthly instalments (gulp!!). My partner arranged with his solicitor that he would pay the solicitor privately for a reduced amount.

 

Apparently, because the solicitor can make a claim against the legal aid fund, Rossendales will not close the file until the solicitor sends them a "letter of undertaking" stating that he will not claim against the fund. After 4 months we are at the stage where the courts have been informed that the offer of legal aid has been refused, the court, the solicitor and my partner have all informed Rossendales of this but Rossendales still refuse to accept anything other than "letter of undertaking" laid out in a prescribed format.

 

The solicitor states he has told Rossendales that legal aid has been refused and now he will not enter into any correspondence saying that any contract between my partner and Rossendales and the LSC is nothing to do with him. Rossendales HAVE put my partners file on hold so no enforcement action at the moment, and they are writing to the solicitor.

 

Meanwhile, my partner has dispensed with the solicitors services due to his complete lack of help on the matter and the solicitor is requesting his fees immediately. My partner feels as though he is "stuck in the middle of" Rossendales and the solicitor with both demanding money and there is nobody to intervene on his behalf.

 

We have made a formal complaint to the solicitor who "rejects as frivolous" our complaints. The legal ombudsman is now starting an investigation but they suggest we should pay the solicitors fees now. Please don't think that we are trying to avoid paying as the solicitor has done the work but he is refusing to contact Rossendales who sooner or later will take enforcement action.

 

I have tried to find some way of contacting the LSC direct but their website seems to be for legal practioners. I have the feeling that the solicitor will start legal proceedings soon for his fees and I am at the end of my tether.

 

Thanks.

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I will try and find some help for you.

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Uploading documents to CAG ** Instructions **

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Can you please tell us a little more about the actual debt and enforcement.

 

Why did you need their services in the first place ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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There is something not quite right with what you say. Normally for these things legal aid has been granted and payments made to the issuing authority - usually your solicitor. If it is then found you were not due to claim etc then the monies can be claimed back.

 

If you are saying nothing was ever granted then it should be up to the Legal Services Commission to call Rossendales off and it is to them you should look for an explanation.

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Sorry for delay in replying and tomorrow I may be without internet access due to changing supplier.

 

To citizenB - Legal aid was applied for and presumably granted but we never received anything form the LSC. The first notification we had was when Rossendales sent a letter saying they were contracted to act on behalf of the LSC to recover the contribution due from the my partner (£7,500 approx in 3 monthly instalments). At that point it was agreed with the solicitor that we would pay him privately and that the offer of legal aid was to be rejected. Obviously, when Rossendales did not receive the notification from the solicitor they continued to chase the first installment and then sent a letter stating we had 7 days to pay or they would take enforcement action. Thye now have the file on hold while thye try to make the solicitor send them a letter.

 

To ploddertom - I feel we may be at crosspurposes here. I understand that the solicitor can claim from the legal aid fund for his fees but the LSC want my partner to make a contribution towards the costs (£7,500) which is to be paid to the LSC. The LSC use Rossendales to collect these contributions. I would like to contact the LSC direct, explain the situation so they can either tell Rossendales to close the file or make the solicitor give Rossendales what they want so they can close the file but I cannot find anywhere where Joe Public can contact the LSC. Any contact details appear to be only for solicitors to contact the LSC so I was hoping that somebody on this site would be able to point me in the right direction re how to contact the LSC.

 

In the meantime, the legal Ombudsman has contacted me and appear to be incapable of understanding a word I have said and they have never heard of Rossendales _ I wish I hadn't either.

 

Thanks

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If the solicitor is at the end of the day, the only person who can stop this fiasco and he is being obstructive/uncooperative then a complaint to the SRA might well give him the prod he clearly needs....always worth getting in touch with them, I have found them very helpful in the past.

 

WD

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