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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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cindytc.v. lloydstsb ***WON***


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GaryH's post is like New York, so good they named it twice (post's 48 and 49). Start spreading that news....

 

On a more serious note, this is the first time I have used this, could not bring myself to do it previously.

 

All spelling difficulties eradicated now, maybe it has some punctuation issues; I will save these for later maybe. :)

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Yes, I really am going to have to work on those spelling issues! Cheers for the (indirect!) heads up GT.:)

 

Michael, you've bloomin well lost me there....... 'Ger' - what????:confused::D

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It is all new to me too - a gerund. MB you must have gone to a special school, anyway for you grammarians out there:

 

A Gerund is a verb when it acts as a noun; gerunds can act as the subject or object of a main verb.

EG: Studying is good for you.

Gerunds are used after prepositions, but not usually after 'to'. The gerund looks identical to the present participle, which is used after the auxiliary verb 'to be', but are not the same as they do not function as main verbs. Gerunds are used after certain words and expressions, as is the infinitive, so it is useful to try to learn which form an adjective, etc., takes.

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one more thing draft order for directions if the court accepts this i know i can provide A & B not sure about C & D dont want to do something i dont fully understand

 

The Claimant shall within 14 days of service of this order send to the Defendant and to the Court:

  • a) A schedule setting out each charge repayment of which is sought, showing the date, amount, and reason given (if any) for that charge being made;

  • b) Copies of any statement or other document relied upon as showing that each and every charge has been made;

  • c) A statement of evidence of all matters relied upon as tending to show that the charges are irrecoverable as penalties or otherwise;

  • d) Copies of decided cases and other legal materials to be relied upon.

cindy:lol:tc v lloydstsb:mad:

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  • 2 weeks later...

i phoned my local courts yesterday to check my aq arrived in time as i sent i just a few days before the due date had to do that due to lack of funds to pay the £100 yes it was ok but i was told the judge was looking at it today and it would prob be sent to carrdiff as the judge there is dealing with all these bank cases do you think this is normal as i havent heard of this being done before

cindy:lol:tc v lloydstsb:mad:

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Yes, as Barty said there's loads of South Wales cases being bulk listed in Cardiff for directions hearings. Assuming this is the case with yours, you'll then have the choice of either attending or writing representations as to how the claim should proceed. Here's a thread you should find useful - http://www.consumeractiongroup.co.uk/forum/lloyds-bank/56933-tjc-ltsb.html?highlight=mattybach

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had conformation this mourning my case is being transferd to cardiff so its just waiting again anyone know how long this takes

cindy:lol:tc v lloydstsb:mad:

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Just subscribing to your thread while I pluck up the courage to tackle Lloyds as well. Can I ask, have you still got your account with Lloyds or did you open a second account elsewhere just in case?

 

Thanx... and good luck:)

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Have you been given the choice of writing in instead? If so, use this letter and attach the draft order for directions - http://www.consumeractiongroup.co.uk/forum/lloyds-bank/56933-tjc-ltsb-2.html?highlight=mattybach#post524956

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Hang on in there Cindy - won't be too long now!:)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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does anyone have a different number for s c m as the number 01273205381 a man answerd and took my details but could not tell me if they received my draft order yet as they dont deal with bank charges claims in that dept when i asked for a number for someone who could help me he said someone will phone me back as they dont have a phone number i could ring

cindy:lol:tc v lloydstsb:mad:

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