First Trust Bank PPI Claim

[whiz4567]

Hi

 

Last October I made claim against FT N Ireland via a claims management company (.......) for PPI.

 

Since then ... have said they received a letter from FT stating that another company was dealing with my complaint.

 

I contacted FT and was told that this was untrue and that ...C was still dealing with my claim.

 

I was advised by FT to rescind and to have no further involvement with .... and to deal directly with FT.

 

I was also told by FT that the claim was 58 days and was nearing compleation.

 

On the 31st January 2013 I received a letter from FT informing me that FT have not as yet responded with my claim/complaint

and advised me that due to the high volume of PPI complaints they are unable to respond as quickly as they would like.

 

They then went on to say that they hope to have a final response either before or after at the latest on 1st May 2013.

 

They enclosed a copy of FSA re complaints regarding PPI.

 

what should I do next or what course of action can I take

 

Dessie

[ims21]

Hi

 

So have you dumped the CMC?

 

Depending on what work they have actually done, you may find yourself still liable for their fees if your claim is successful.

 

As regards the PPI complaint, the lender has 8 weeks from the receipt of the claim to carry out their investigation. If they fail in that time limit then you are free to pass the matter over to fos.

[whiz4567]

I have informed the CMC that I will not be paying them for something they made a mess of and advised them that I have sought legal advice. I have no faith in FOS and feel the only route is via small claims, I am of the opinion that FT is dragging this out, to be told one thing per phone and then to receive a letter contradicting what I was initially told beggers belief.

How do I go about small claims,the amount is over £2500 without interest.

[ims21]

What is the value of the claim including interest?

 

You need to bear in mind that going the court route the onus of proof of mis-selling will be on you as the claimant (civil burden on the balance of probability).