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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Picked up my patches today


kirstyo
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I went to the pharmacy smoking cessation today and got my patches after talking about doing it for months now, pharmacist was really helpful and supportive so i highly recomend the service. He talked to me a bit about how much and when i smoke and we decided together that i should pick either the end of next week or the start of the week after to actually stop as im a university student with a huge essay due towards the end of next week, he thought the best thing would be to get the essay done and stop after that when i will be less stressed. I have just moved house so not having my new house smelling will be a big motivation as well as the money and health benefits.

 

I have tried and failed before so if anyone has any tips that have worked for them i would be grateful

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I never got on with patches:-( but they must work the best thing for me was the e cig until i lost it!

 

That was back last summer i now can taste food more breathing is good heath is better and don't stink!

i do not miss smoking one bit and hate it more than ever now

 

Keep going don't count the days just the money think of that nice holiday!

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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my partner and i both bought one of those e cigs when we moved in here and he has got on great with his, never had another ciggarette. me on the other hand i found the e cig hurt my throat a bit so bought a ligher refil which was better but although i could cut right down i still missed a real ciggarette and was having the odd one as well as the e cig so i thought it was time to try something else

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I was on 20 plus a day brought e cig it was OK i hated menthol fags

 

however brought a menthol e cig done the job great was glad to get rid of tobacco taste

 

Put up barriers what ever works i found the patches fell off in the heat of the summer

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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