@uktesco Tesco refused to deliver groceries - be aware of too heavy items on discount.

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Sidewinder the system is aware of stock to a degree in terms of what lines are available but as to quantity you are correct.

 

With regards to this order I don't get the weight argument think that is a bit thin. Think it is more to do with the offer and abuse of it because if they did not have the stock then they should have provided substitutes of equal quality at the same offer price unless you stated no subs

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Think you are spot on Sidewinder would be interesting to know if the OP mentioned the weight issue in the original FB post before they responded as they might have continued the same line of response.

 

To the OP if you are a regular of tesco I suggest you signup to their 3 monthly delivery service whereby you can order as many times as you wish without paying for delivery each time. It is value for money and I think in this case you would get away with 2 deliveries on the goods

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Hi would maybe suggest amending the FB link and maybe reference to the complaint on FB as it would clearly identify you and your username here and elsewhere if used. Never good to leave a footprint on the net.

 

There is really nothing you can do here from a law perspective and you are only relying on goodwill. Depending on whether your local tesco is 10mins in a car or walking it might be worth looking into the delivery saver scheme

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The delivery saver scheme is good, I do the big shop once a fortnight and then at the end of the week order in the perishables like fruit, milk and veg and do the same again a few days later. Saves me having to go in somewhere to do all that again twice over every 6 days or so and so I get my moneys worth