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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPI so much information on how to reclaim- actual interest- compound? payments etc Its soooo Confusing!


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Hello Everyone!

 

I have decided to try and Reclaim my PPI on various Loans , In fact I decided this some time ago.

I sent my bank a the 10.00 Fee and SAR

I have Received a mountain of Paperwork back , which I do keep looking at, Getting a headache, and then Just putting it back in the Draws to look at another day!

 

Now today is that other day, I keep scrolling and reading posts and threads and confusing myself even more:confused:

 

So I am asking for a bit of help if possible, Here goes;

 

Lloyds tsb Loan - Fill in the Questionaire - I can do that.

Calculate your claim - Not a chance , and there are so many different Calculators, I'm Lost!

 

Lloyds Tsb sent me a Copy of my agreement of a personal loan.

 

Amount Of Credit £8900.00

Monthly Repayment £206.72

 

Loan Protection Insurance Loan £2086.99

Monthly Repayment £48.47

 

Total loan £10986.99

Monthly Repayment £255.19

 

It then Says :- you will be charged a fixed rate of interest on the total loan of 1.16% per Month ANNUAL PERCENTAGE RATE 14.8%.

 

So I think this is a single Premium PPI ?

I have the agreement so do i just ask for £2086.99 for the PPI + 8% ?

 

Ill be the first to agree I have no Idea when it comes to maths , interest rates and really did not understand The loan details - just the amount they were giving! please help.

 

Thanks in advance.

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Thanks for you Quick Reply!

 

I meant to put the original loan was for 60 months taken out on the 22/09/2001 and paid off early 13 jan 2004 - but there's a few things that dont make sense on this printout!

if I can use my friends scanner Can I send it you?

 

Thanks

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Yes you can post it up on the forum minus any personal identifiers.

 

You could also have a read of No.1 in my signature as there is a section in there on how to deal with residual PPI when a loan is paid off early.

 

Shout here if you need help. :-)

 

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pac man - whilst you may feel overwhelmed by all the info, you just need to take a small step at a time and with the advice of all on here I am am sure you will get there.

 

First step, which to be fair I have not done yet, is fill out the questionnaire to make sure claim for mis-selling will be accepted - not much point spending hours working out value of claim, if reasons for claim not water-tight.

 

Good luck - ims21 is very knowledgeable and extremely helpful.

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First Bit: took me all afternoon this !

 

Im puzzled by the bit on the 24th of july 2003 when 7266.07 is paid to the loan - it then takes till Jan 04 for the loan to be closed ? does that make any sense?

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What information have you got about the settlement of the loan other than the statement you have posted, i.e. letters etc with the settlement figures set out?

 

Nothing - I seem to remember that me and my Ex both had loans going on , mine 255 and i think his was £141 a month - which left us with hardly anything by the time we paid all the other Bills, When I went to the bank, to ask for help, they added £15000 to my mortgage balance to pay back along with my remaining term - currently 12 yrs left , and for the 15k , I pay £101 on top of my mortgage payment( I have the agreement for that), but nothing with settlement figures , as the bank manager just sorted it all - and I just signed ( stupid i know- I was 24 and where money was concerned I thought the bank was there to help me not make money out of me .and in regards to the selling of PPI I was under the impression that without it your loan would not be approved.

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Ok so in the spreadsheet I linked you to, list the payments of £48.47 as mentioned before up to and including the payment on 28 July 2003.

 

Your PPI loan is 19% of the total loan.

 

For the repayment made on 24 July 2003 of £7,266.07, make an entry in the spreadsheet for an amount of £1,380.55 (which is 19% of £7,266.07).

 

For the final payment of £801.72, make an entry of £152.33 (which is 19% of £801.72).

 

You will end up with a list of the PPI payments you have made and the spreadsheet will have calculated the 8% interest for you as well..

 

Print a copy of the spreadsheet and send it to the lender with the completed consumer questionniare

 

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Thank you so Much Ims21 your help is very much appreciated

 

Right I've filled the spread sheet in

 

Just checking - Claim from, would be my first payment 22/10/2001

Claim to would be the 13/01/2003 (payment of 801.72)?

 

sorry to be a Pain , Just want to get it right.

 

and if the claim from - claim to is right The figure Im getting is £2,820.54:?:

 

again Thank you for your time and help.

 

Pac man.

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  • 2 months later...

Hi Just an Update to let you now what is happenning with my PPI Claim,

 

28/11/12 sent off fos form together with letter of complaint and Spreadsheet With PPI owed.

30/11/12 Received Standard Reply from Lloyds TSB informing me that they will reply to my complaint within 8 Weeks

21/2/13 Received Decision letter from Lloyds, Complaint Upheld

 

[ATTACH=CONFIG]41684[/ATTACH][ATTACH=CONFIG]41685[/ATTACH][ATTACH=CONFIG]41686[/ATTACH]

 

And would like to thank ims21 for helping me.

 

would like to ask also another question , but will have to nip back on later as im already running late for work.

 

Many Thanks!!!

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