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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ESA Benefit Medical - Worried and Scared!!


Claire Marshall
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I am currently on long term incapacity benefit.

 

I suffer from severe depression, sinus tachycardia, under active thyroid, and polysystic ovary syndrome.

 

I am currently waiting an outpatient appointment for adult mental health services as my gp is worried about my mental health at the moment and this medical is the last thing I need right now.

 

I received back in September the WCA questionnaire to fill in as they are wanting me to migrate onto ESA.

 

I filled the form in with the help of the CAB giving them everything they wanted to know about my health etc etc.

 

They failed to contact my GP for a medical report and I am very very angry that I am being called in for the dreaded assessment which is tomorrow!!

 

I am concerned because my partner works full time and after tax etc he only takes home £18k a year; bearing in mind he pays the mortgage, and all the other bills, he could not afford to pay for me as well!

 

I fear that if I loose my income I would not cope and as we are not married I fail to see why he should support me.

 

If I fail the WCA, can anyone please tell me how to make an appeal, as I don't know what to do and am at my wits end!!

 

Thanks xx

 

:sad:

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Hello there and welcome to CAG. :)

 

Please try to take this one step at a time and not worry yourself sick about it. Plenty of us have been where you are and we'll help you.

 

I'll post you a link to the sticky about how to answer the questions tomorrow and another one about appeals in case you need it later.

 

My best, HB

Illegitimi non carborundum

 

 

 

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  • 3 weeks later...

Claire,

 

I found the sticky really helpful and done my descriptors letter from the template. I have waited 6 months for appeal and its happening tomorrow. You have time to get all your paperwork and evidence together.

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