HFC/Household bank/beneficial finance.................

[Shazza50]

Anymore luck working this one out dx

[dx100uk]

This is roughly what I expected to receive

 

ppi payments paid £3967

8% interest £1677

Total £5644

Minus ppi claim payments made £2851

Total £2793

Minus outstanding balance on loan £1900

Amount of cash left over to me £893

 

you dont owe £1926.06

 

£1522.23 is the [yet to be paid PPI+INT on the PPI]

 

so you only owe £403.53

[Shazza50]

I need to get my head round this .

 

So, what I thought was the balance of the loan (£1926.06) is actually mainly ppi and I have still been paying for this even though I was told the ppi had been cancelled

( which I thought was because of the reduced payments).

 

No wonder you said they make it difficult for the likes of me to understand.

[dx100uk]

just because the PPI was 'cancelled'

 

doesn't mean yoouu are not still paying for it

 

i bet by cancelled, they mean that YOU were no longerallowed to claim on it

 

it certainly has not been removed from the loan total nor the PCM figure you pay...theres the clue

 

if there was no longer any PPI, you PCM would have gone down!

 

sill unpicking that sheet.

 

dx

[Shazza50]

I claimed on it June 2009 -June 2010 ( which I have not included on the spreadsheet), so when a couple of months ago I was told it had been cancelled, like I said before, I presumed it was because of the reduced payments.

[dx100uk]

IMHO you need to SAR them

[Shazza50]

It does actually say 'refund to customer after account settled £2447.61'. I wish they would hurry up and pay it so that I know, because in my head I don't know how much to spend .

So you think its worth me sending an SAR to them as there's possibly more to come from a previous loan?

[dx100uk]

oh yes!!

 

they wont tell you and they wont hint at it till you find the info.

 

typical HFC.

 

as for what you'll get

 

that sheet is total bowlarks.

 

you only owe £403

 

their calcs show that

 

so the two option are

 

all to you ....[£2851.14]

or

£403 taken...[£2447.61]

 

dx

[Shazza50]

:whoo:Oh happy days, but I won't celebrate until its in the bank account. Then I will send off the SAR. I also noticed they hadn't actually put the two figures in the boxes on the sheet.

Thank you for your help with this, as I got it completely wrong .

[Zzed]

Any news on this Shazza50? I put in a claim 10 days ago and am yet to receive a response.

[dx100uk]

10 days ago...

 

comeback in 10 months and we'll be amazed if its settled.

 

wriggle wriggle.

 

dx

[Zzed]

Here's me hoping they'd come back to me as quickly as Shazza50 (nearly 6 weeks from complaint to settlement figure).

 

If I got there at least then great.

 

My case is:

 

Was gainfully employed when taking out the 6K loan.With sick pay and redundancy pay off guaranteed depending on time served.

PPI and interest bumped it up to 9k (beggers). PPI was compulsory I was told, for the completion of the application.

Was made redundant 6 months later but I had a job to go to so left with a hefty cheque of 6 months salary and started new job 2 weeks later.No lapse in payments in that time

Paid a chunk of loan off and other debts and brought the balance to a manageable repayment amount with redundancy pay off.

2 years later I was made redundant again but no cheque this time to see me through and pay off my debts.

Couldnt pay and tried to claim on PPI and they said eh.....NO

Went into DMP and paid off debt over the next 4 years but.. Wrote to them asking them to cancel the PPI.. No response

Anyhoo, DMP paid off the debt (and what was left of it at the time was PPI and interest only by my guess) in 2008 and HFC sent me a letter to acknowledge satisfaction of the debt (took a few hundred off when I was near the finish line)

 

Case or not?

[ims21]

Here's me hoping they'd come back to me as quickly as Shazza50 (nearly 6 weeks from complaint to settlement figure).

 

If I got there at least then great.

 

My case is:

 

Was gainfully employed when taking out the 6K loan.With sick pay and redundancy pay off guaranteed depending on time served.

PPI and interest bumped it up to 9k (beggers). PPI was compulsory I was told, for the completion of the application.

Was made redundant 6 months later but I had a job to go to so left with a hefty cheque of 6 months salary and started new job 2 weeks later.No lapse in payments in that time

Paid a chunk of loan off and other debts and brought the balance to a manageable repayment amount with redundancy pay off.

2 years later I was made redundant again but no cheque this time to see me through and pay off my debts.

Couldnt pay and tried to claim on PPI and they said eh.....NO

Went into DMP and paid off debt over the next 4 years but.. Wrote to them asking them to cancel the PPI.. No response

Anyhoo, DMP paid off the debt (and what was left of it at the time was PPI and interest only by my guess) in 2008 and HFC sent me a letter to acknowledge satisfaction of the debt (took a few hundred off when I was near the finish line)

 

Case or not?

 

Yes.

 

Have you got the agreement and full record of payments?

 

Also best to start your own thread on this.

[Zzed]

Yes.

 

Have you got the agreement and full record of payments?

 

Also best to start your own thread on this.

 

Print our of payments to account from last SAR (2006) with account number. No agreement but contracts of employment etc

 

Will start own thread now.

 

Thanks

[Shazza50]

Any news on this Shazza50? I put in a claim 10 days ago and am yet to receive a response.

 

No money in my account as yet, but it was only last Tues when I sent the acceptance letter to them. Once that is in the bank I will send an SAR to see what else they have, but not holding my breath as it was before 2005. I had it pretty easy as I had a copy of the agreement and a statement of payments from 2005 - 2011. Good luck with yours.

[Shazza50]

Oh well, HFC obviously didn't want to pull out all the stops and give me my money in time for Christmas , but hey ho, maybe in time for the sales .

 

Merry Christmas one and all.

[Shazza50]

Still waiting , but HFC have tried contacting me today. I don't think it will have anything to do with my payment though, more to do with none payment on the account. I figured that as they had done the maths, which included settling the account, that I would cancel the Standing Order for future payments. Maybe I shouldn't have been so hasty, but there again, maybe they should be a bit quicker at giving me my money back

[Shazza50]

Result:whoo::whoo:just checked my bank account and have received £2447.61. Now to SAR them and see what happens.

[dx100uk]

getting there

 

dx