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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Veolia [ ex three valleys water] put DCA onto me, paying monthly - **WON**


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Thanks for the information, now could i be cheeky & ask for an address:D

 

Middxx

 

Hang on CEO has changed

 

Frédéric was appointed Chief Executive Officer of Veolia Water UK, Ireland and Northern Europe in December 2007.

 

Veolia Water

Tamblin Way

Hatfield

Hertfordshire

AL10 9EZ

 

https://central.veoliawater.co.uk/

 

Frédéric Devos, Chief Executive Officer, Veolia Water UK, Ireland and Northern Europe

 

4669,FDV-photo-74x105.jpg

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Hi

Can anyone advise me on how to deal with inter credit, on re-reading the letter they state that they will commence legal action within 7 days of the letter being posted. It was posted on the 29 march [ second class] & arrived on thursday the 31st, what with the bank holidays they will be filing before i have had a chance to look into this matter.

 

Many thanks

Middxx

 

They will be filing nothing, its all hot air to intimidate you in to paying up or contacting them

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  • 2 weeks later...

As i have said before 'could' result in a court judgement, they have to WIN first.

 

There will be no bailiffs, warrants of execution or anything else until such time as they have been to court and WON their case. Even then you would have to have broken the payment terms of the judgement before any of their threats become a reality.

 

If you seriously don't owe them anything, then let them waste their time taking it to court, where they will lose if they cannot prove the debt, then you can sting them for YOUR costs.

 

It is more than likely more hot air, there is no panic unless you receive actual N1 papers from the court.

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Have you been in contact with inter?

Have you sent them a prove it letter?

 

If not, get this in the post to them

 

http://www.consumeractiongroup.co.uk/resources/templates-library/86-debt-collectors/573-general-debt-letter-if-you-know-nothing-of-the-debt

 

you could also contact

 

P.W Moody LLM(Lond)

25 Station Road, New Barnet, Barnet, Hertfordshire EN5 1PH

 

Telephone: 020 8440 1443

 

and ask if they have any knowledge of a claim being prepared.

Edited by alfwithhair
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  • 2 weeks later...

If you have had no further demands from them since sending the prove it letter, leave it at that for now.

 

If you do receive further demands, then we can esculate the necessary action. You have made your point clear to them and they have failed (up to now anyway) to substanciate their claim.

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