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    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report?   The three I have with the May date are moot anyway as either way they are gone - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August so I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they.   I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc?   I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's.   Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
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Another Arrow Global Claim


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Not posted before but read loads.

 

My thread follows a few that I've read on here.

 

N1 issued in Feb with no docs by Bryan Carter, CPR request submitted, no docs turned up and holding defence was put in.

 

At AQ I submitted a draught order for directions requesting docs or a strike out.

 

Ended up with a hearing with a judge who gave an order for AG to produce a WS and all docs to rely on by 14th Sep.

 

When nothing was submitted by AG I wrote to the court on 15th telling judge we have been prejudiced by a lack of docs and requested direction. Despite phoning the court earlier this week and being assured that a judge would look at it urgently I am still waiting for my letter to be looked at.

 

I need to submit a WS and docs to rely on by tomorrow and the court have advised me to submit these anyway as it will look better and the judge may not get to look at it.

 

Now I'm a little lost. I need to do a WS and prepare a bundle (small claims court). I've never got to this stage before so am not sure exactly what is required. My argument is based on AG not having a notice of assignment with proof of delivery and no DN was issued. (AG were not the original creditor, nor was the previous company).

 

I'm half expecting / hoping that the judge will see my letter and strike te claim out for non compliance with his order but still need to prepare in case he doesn't.

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Hi Mike-Hawk, thanks for replying

 

The claimant shall by 4pm on 14th Sep, file with the court and serve upon the defendant copies of all documents including witness statements upon which it intends to rely to include evidence of default notices and assignment of debt.

 

The defendent shall by 4pm on 5th Oct send to the court and the claimant copies of all documents upon which she intends to rely to include a witness statement.

 

The claimant be permitted to file a statement relating to any new issues raised by 4pm 12 Oct

 

Hearing date 8th Nov

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Hi ss

 

Its a bit wishy washy...... all it requires from them is evidence of DN's and assignment....... in effect they could just present data records and witness that it is/was company policy to issue at the required time. Quite a low burden of proof on the sct and I'm sure they'll cover themselves in their w/s

 

From your side.... I suppose if you have any records of previous formal requests [CCA, SAR, Part 18 & 31] or informal requests in any communications that can put their version of events in doubt it would be useful. Ideally that would form the base of your witness statement and copies of those requests or disputes should be included in your bundle.

 

They'll wait on yours before serving theirs, its bad form and an abuse but 9 times out of 10 they'll get away with it as it won't affect the trial date.

 

Have a go at drafting your w/s and I'll take a look at it with you before you post it off. Yours will be late in service but I think you'll be fine

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Heres the first draught

 

In the XXXXXX County Court

Claim number XXX

 

Between

Arrow Global Guernsey Ltd – Claimant

 

and

 

Still Standing - Defendant

 

Witness Statement

 

 

1 I stillstanding of xxxx make this statement is in support of my Defence to the Claimant’s, claim number xxxxxxx of which I confirm the contents are true and accurate.

2. The Particulars of Claim are vague and insufficient and do not disclose an adequate statement of facts relating to or preceding the alleged cause of action. The defendant has NEVER had any kind of agreement, neither verbal or written, with Arrow Global Guernsey Ltd. No particulars are offered in relation to the nature of the written agreement referred to, the method by which the Claimant calculated any outstanding sums due, the details of any default notices issued or any other matters necessary to substantiate the Claimant's claim.

3 It is possible that this action could have been previously settled if the necessary documentation had been previously supplied.

4 I deny that a contract exists between me and the claimant. I acknowledge that an agreement existed between Egg Bank and myself account numbers xxxxxxxxxx and note specifically that these agreements were regulated by the Consumer Credit Act 1974 and that it contains terms and conditions which are subordinate to the provisions of the Act.

5 Arrow claim that the debt was assigned from Barclaycard. I deny that a contract existed between Barclaycard and myself and request proof thereof.

6 I deny that I have received a notice of assignment from either Egg or/and Barclaycard and have requested the claimant to provide proof of such notice compliant with s136 of the Law Of Property Act and proof of delivery of said notice compliant with s196. Without such proof the claim is doomed to fail.

7 I deny that I have ever received an effective default notice.

8 Under Section 87 of the Consumer Credit Act 1974 (The Act) the creditor must deliver a Default Notice that complies with all of the requirements of Section 88 of the Act and of the Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983 before the Claimant will become entitled to make any demand for early payment.

The Defendant refers to the judgment of Woodchester Lease Management Services Ltd v Swain and Co NLD 14 July 1998 where, in the Court of Appeal, the court addressed in some detail the issue of the contents of a default notice and concluded that should the notice fail to comply with the Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983 (SI 1983/1561) it would render the default notice invalid.

9 Service of a default notice is a statutory requirement as laid out in Sections 87, 88 and 89 of the Consumer Credit Act 1974. Section 87 makes it clear that a Default Notice must be served before a creditor can seek to terminate the agreement or demand repayment of sums due to a breach of the agreement. Therefore without proof that a valid default notice was properly served on the Defendant, it is suggested that the Claimant's case falls flat and cannot proceed. To do so would clearly be contrary to the Consumer Credit Act 1974.

10 The claimant’s duty solicitor has already stated at the hearing of 2.8.2012, that they are unlikely to be able to produce a copy of the default notice.

12 A General Judgement by the court requested delivery of a Witness Statement and for disclosure of all documents upon which the claimant intends to rely by 14th September 2012. to including the notice of assignment and default notice.

13 The claimant as of 3.10.2012 has still failed to conform to the judgement, and to produce the documentary evidence that they have been assigned the debt and have a right to enforce payment.

14. The claim should therefore be struck out and the Defendant shall be at liberty without further order to apply to this court for judgment and for costs on the standard basis to be subject to detailed assessment proceedings if not agreed.

15 I believe the facts stated in this witness statement are true.

 

 

 

XXXXXX

 

Date: 03 October 2012

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Hi ss

 

Reads a little too much like a defence. Statement should really be just a chronological history of events to provide the judge with some history of the case.

 

Has it produced a copy of the agreement, if not state that no agreement has been disclosed? Have you made requests for dislosure and it has declined relief, if so you need to provide a record within your w/s? If it has [evidenced], did the court agree that it complied with the act and contained all prescribed terms?

 

Same for any/all documents, instruments or notices....... give the court some background to show how unreasonable the claimant has been [assuming it has been]

 

Try running through each point like the example below, keep it in chronological order ....... if you made enquiries regarding a number of documents on the same day combine the points rather than test the judges patience having to keep re-reading it to get his head round the timeline.

 

4 I deny that a contract exists between me and the claimant. I acknowledge that an agreement existed between Egglink3.gif Bank and myself account numbers xxxxxxxxxx and note specifically that these agreements were regulated by the Consumer Credit Act 1974 and that it contains terms and conditions which are subordinate to the provisions of the Act.

5 Arrow claim that the debt was assigned from Barclaycard. I deny that a contract existed between Barclaycard and myself and request proof thereof.

 

 

You could change to.....

 

The Claimants case rests upon a assignment of a Barclays account at an undisclosed date, having never entered into a financial relationship with Barclays I was at a loss to explain its initial statement within its particulars of claim.

 

Subsequently, and following internet research, I am now aware that Barclays were the assignee of certain Egg credit card accounts but have been unable to establish whether the case against me is for such an account.

 

Absent any notice of assignment from Egg, Barclaycard or the claimant and having been provided with no written records of my financial relationship with Egg I am unable to verify the content or nature of the agreement the claimant now seeks to enforce or whether, if such an agreement exists, it complies with the relevant statutory instrument .

 

At xxx date, I made a request for a copy of the agreement, enclosing the statutory fee, the claimant denied relief

 

At xxx date, I xxxxxxxxxxxxxxxxxxxx

 

To date the claimant has failed to disclose any agreement, notice of assignment, evidence of chain of assignment........

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  • 1 month later...

Received an order from the court giving AG untill yesterday to comply with the previous directions to disclose all docs else the claim would be struck out. Spoke to the court this morning and they still haven't recieved anything so they advised us to write in to inform them. Is it too early to mention costs?

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Have you requested or been granted Costs SS.? Is your case Small Claims Track?

 

Regards

 

Andy

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