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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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business accounts


rotaryboy
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I understand the approach on business accounts is slightly different. I have two Lloyds TSB business accounts (both T/A accounts) owing a total of £1170, thing is although they are in my name (trading as xxxx) they are for two different T/A businesses with the same branch, should I make the claim seperatly for each case, or can I combine them as I am the account holder in each case?:???:

Rotaryboy v

 

1)Nationwide

11/8/06 moneyclaim issued

25/8/06 letter received saying NW will pay back charges in full :-D £50.88 rec'd

31/8/06 remaining £480.00 rec'd today SETTLED IN FULL!

 

 

2)Lloyds TSB

S.A.R - (Subject Access Request) sent

10/10/06 statements rec'd

11/10/06 1st letter requesting payment for circa £5500 - (personal account) - have circa £1100 still to claim on business accounts

This is the big one!;)

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anyone?

Rotaryboy v

 

1)Nationwide

11/8/06 moneyclaim issued

25/8/06 letter received saying NW will pay back charges in full :-D £50.88 rec'd

31/8/06 remaining £480.00 rec'd today SETTLED IN FULL!

 

 

2)Lloyds TSB

S.A.R - (Subject Access Request) sent

10/10/06 statements rec'd

11/10/06 1st letter requesting payment for circa £5500 - (personal account) - have circa £1100 still to claim on business accounts

This is the big one!;)

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Not sure what to do here, I don't really want to go for two seperate claims and the hassle and cost involved, but I need to do it right. Anyone have any idea if I should bundle the calims into 2 or keep them seperate?

Rotaryboy v

 

1)Nationwide

11/8/06 moneyclaim issued

25/8/06 letter received saying NW will pay back charges in full :-D £50.88 rec'd

31/8/06 remaining £480.00 rec'd today SETTLED IN FULL!

 

 

2)Lloyds TSB

S.A.R - (Subject Access Request) sent

10/10/06 statements rec'd

11/10/06 1st letter requesting payment for circa £5500 - (personal account) - have circa £1100 still to claim on business accounts

This is the big one!;)

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Hiya,

I would say go for it in one claim as they are both trading as your self I can't see it will harm. Especially as your total claim is under the 5K mark I can't see any problems. Goodluck! :D :D

17th august 06-claimed back 725.00 from HSBC in full (personal account)

28th august -just added up over 19,000 in business charges with husbands HSBC account! ABOUT TO START PROCESS OF RECLAIMING MONIES.

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cheers for that, makes life easier! ;)

Rotaryboy v

 

1)Nationwide

11/8/06 moneyclaim issued

25/8/06 letter received saying NW will pay back charges in full :-D £50.88 rec'd

31/8/06 remaining £480.00 rec'd today SETTLED IN FULL!

 

 

2)Lloyds TSB

S.A.R - (Subject Access Request) sent

10/10/06 statements rec'd

11/10/06 1st letter requesting payment for circa £5500 - (personal account) - have circa £1100 still to claim on business accounts

This is the big one!;)

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Here we go!

After years of feeling ripped off, now the chance to do something about it. I have two businesses (both Ltd Co.s) is there anything different I need to do with these claims??

I am just about to send my SAR's.

Any thoughts

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