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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just ignore them!


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NoW, I know this isn't the done thing, and no doubt my post will be removed.

I originally borrowed £100 - £20; £80 in my pocket. It is now around the £1100 mark.

I have done my best with these people to arrange repayment of the original amount but to no avail, and they are just a bunch of gangsters.

So unfortunately I have felt the need to act in a less than decent fashion with them.

 

I have ignored them. Their letters. Their emails. The lot. They can do nothing to me. Yes, it's a blot on my credit record bu so what? After what they put people through they deserve it.

 

I suggest more people do likewise. They are all wind and y-fronts. Let them carry on. Mucky Hall are now in possession of the debt, I say let them dare even try to enforce this ludicrous debt; it wouldn't stand up in court.

 

POWER TO THE (POOR) PEOPLE! :-D

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Not to mention, since you havent co ntested the amount and dont have a full paper trail, they could easily get a court claim in and it would be hard for you to defend it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Welshy27, I am inclined to agree, although it was not my intention. It is only the stance taken with this particular company.

 

Renegadeimp, you've made an assumption in this regard; I have contested the amount from the day I had the misfortune of defaulting and I have more than enough pieces of paper to cover myself. Only since they continued to ignore my letters and emails, and drove the amount past the £900 mark ,did I choose to ignore them. That they passed it on to MH makes it worse, as they now want to give me a discount on an amount that cannot be justified, considering the original load was for £100.

 

So I would ask, bearing in mind that I speak of Minicredit only, what else is one to do when they act in the way they do? they ignore correspondence, they lie, they try to intimidate clients, does there not come a time when enough is enough? I personally do not think they will take me to court (of course, it's 50/50) but I do believe that I would have a good case.

 

Maybe the post was a bit gung-ho and I should have worded it better. A lot better! But just to reiterate, I have had enough of the way they have treated me and I personally think that as a company, Minicredit's days are numbered; If they wish to ignore me what else am I to do?

 

That's not a rhetorical question, by the way.....

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browneggs, i dont know if it ll help but read my post, i had some success with them, insist with them, record everything, keep a file, tell them you wuill insist and keep insisting and do mention the fos etc and that your willing to go to court to fight the fees, they will take note as they wont want to go to court, tell them your extremely willing to challenge the charges in court, request a read receipt on any emails so you can see that they are being read, keep insisting and keep demanding, fight fire with fire , they are not above the law but they are beyond common sense , good luck

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