Welshy27, I am inclined to agree, although it was not my intention. It is only the stance taken with this particular company. Renegadeimp, you've made an assumption in this regard; I have contested the amount from the day I had the misfortune of defaulting and I have more than enough pieces of paper to cover myself. Only since they continued to ignore my letters and emails, and drove the amount past the £900 mark ,did I choose to ignore them. That they passed it on to MH makes it worse, as they now want to give me a discount on an amount that cannot be justified, considering the original load was for £100. So I would ask, bearing in mind that I speak of Minicredit only, what else is one to do when they act in the way they do? they ignore correspondence, they lie, they try to intimidate clients, does there not come a time when enough is enough? I personally do not think they will take me to court (of course, it's 50/50) but I do believe that I would have a good case. Maybe the post was a bit gung-ho and I should have worded it better. A lot better! But just to reiterate, I have had enough of the way they have treated me and I personally think that as a company, Minicredit's days are numbered; If they wish to ignore me what else am I to do? That's not a rhetorical question, by the way.....

NoW, I know this isn't the done thing, and no doubt my post will be removed. I originally borrowed £100 - £20; £80 in my pocket. It is now around the £1100 mark. I have done my best with these people to arrange repayment of the original amount but to no avail, and they are just a bunch of gangsters. So unfortunately I have felt the need to act in a less than decent fashion with them. I have ignored them. Their letters. Their emails. The lot. They can do nothing to me. Yes, it's a blot on my credit record bu so what? After what they put people through they deserve it. I suggest more people do likewise. They are all wind and y-fronts. Let them carry on. Mucky Hall are now in possession of the debt, I say let them dare even try to enforce this ludicrous debt; it wouldn't stand up in court. POWER TO THE (POOR) PEOPLE!

bump!

I had a response to the email I'd sent them the other day, it said the cheque had been sent. Ahhhrrrgghhhh! Well I didn't have it! I asked for it to be sent straight to my bank account instead, they promised to do this.... And I got my money back this morning. Minus the £5 "fee" allowed in the CCA, but after all the hassle, I'll happily let that slide. But of course there are others that may not get their money back, though.

Did you know there are 199 businesses at the address of minicredit? Of course,I know its a mailing address but I'd love to know exactly where these hoodlums are based!! BTW, Company documents show this muggins as an ex-director, he even has his own website - ahh http://norriskoppel.com/

I think this thread relates to my one - can they be merged?

Even after all this pants with the OFT and Minicredits pathetic reply to the Beeb, Minicredit still refuse to reply to my letters and my emails.

I bought a mobile phone from CC about 6 months ago now, it was fine at the time. I checked it before I bought it, everything was good to go. Until this weekend! The phone has now been blacklisted. Now, there are only two reasons this can happen, as you know. That the phone has been reported lost or stolen. And furthermore, there are only two people who would have been able to do this. Either myself, with my current provider as they have solid proof of my SIM being connected to the IMEI (the security serial number) of the phone, or the original owner, as they would have the paperwork relating to the phone and its original purchase. I bought it for quite a good price from Crap Convertors, I was under the impression it was an unclaimed pawn. Nothing new in a shop like that. What I'm thinking that may have happen recently though, is that the person who sold it to CC has pulled an insurance jobby, and told their mobile network that the phone has been lost/stolen. This may get them a nice new phone, but it has left me with a non working phone. It can only be the original owner, the networks don;t just let you give them any old IMEI and bar it, they do checks. But I do not intend to be out of pocket here!! What are m rights in relation to Cash Converters? I'm straight down there tomorrow asking for a refund but what if they try to say "it's out of warranty" etc? Surely there is no such defense when they have sold me a phone that has subsequently been blocked? I can't see anything on Google in this respect, I don't know which bits of Trade law relate to such an event. And if CC still want to muck about, should I report this to the police? Surely a fraud has been committed by the original seller of the phone here?

Just read your post, bit of an idiot. Funnily enough I had just emailed them regarding this matter when I saw your reply to my thread in my inbox. I haven't updated you all for a while but as you were aware, I got nowhere fast with not only myloan, but also Natwest and Visa. By god, Visa will be getting a vicious email from me. They spoke to me like a mug because, in their words, "you've taken out a lot of loans lately so you must have given them permission. No investigation, no nothing. Just the assumption that, because I was short of cash, I'm some kind of untrustworthy idiot. Natwest were no better, they said that technically, the taking of the money by myloan did not constitute fraud. Well, the next time I take money out of somebody's bank account without their permission, I'll use that one in court After much toing and froing with this company, I decided that my best course of action would be to cancel the agreement. I maintain that i never made one in the first place but the agreement was there regardless. I'd rather lose a fiver than carry on this malarkey, so sent the request in. They attempted to ring me that day, I did not answer them and emailed them again to remind them that i only wanted correspondence to be made via email. Myloan emailed me the day after and said they'd sent me a 'fraud pack' that they needed back with a load of documentation of mine required to make a refund. I told them that I had not received a 'fraudpack' and in any case i would not be sending them any documentation of mine in the post. No way pedro. No reply, no reply, no reply..... I sent another email a couple of weeks ago. This time, I used a bit of common sense in regards to the email recipients, in the hope that i could have it sent to the directors inbox too. And he received it!!! In total I had sent the same email to around eight employees or mailboxes within the company, including the directors email. The response was from their customer service supervisor, Emily Worthington, who said that the cheque would be sent to me on the 27th February. As of today,it is not with me, hence me sending them a query this morning. I'll keep you updated...

A bit of background. Currently owe around £1000 to PDL's. Also a debt of around £1400 to Welcomme Finance, although they haven't physically caught up with me. Various catalogues totalling around £300 gained around 4 years ago, and 2 old credit cards from 4-5 years ago totaling around £500. None of the debts are statute barred. Each of them want their money. I started work a few months ago but it hasn;t worked out. I suffer from ill health and will have to resign very soon. Te worry of this all does make me ill, I cannot pay the debts, I've never been able to. I'll have to go onto ESA now I believe (Incapacity Benefit has been scrapped now), so won't get much income, around £100 a week if I'm correct. I have been looking into a debt relief order and see this as my best option but it sounds too simplistic and I'm wondering if I'm missing anything. Please, please, no smug comments, I just need some sound advice. The questions are there, I'm reaching out for advice from those who have been subject to a DRO, and also some professionals out there.

I can't get the blasted lid shut on this thing.........

EDIT - The question was there, it was answered; I'm not sure what the point is that either of you are trying to make but you are free to air your opinions

I don't want them to add extra charges. Simples.

I was never questioning why she never came back, I said it was a shame she never came back. We all wonder how these things turned out, it's sometimes nice to know from the person themselves the outcome, but of course this cannot always happen. Neither did I underestimate the issues that spring up between us and our loved ones when we have these problems. What I meant, and I'm guessing you misinterpreted what that was, is that some of us become carried away with the worry of what others may think about our debts rather than the main issue, which is of course the debts themselves. We've all done it, Even now I hide my debt issues from some of my loved ones, but it's not exactly perfect is it?

it'a a shame grapegirl never came back - I must say her thread was a peculiar one, in that she knew she would default but was more worried that other family members would know she went to Wonga. In fact I made a guess from a few things that she was quiet young and to me that is a shame as it shows how society fails to educate the young properly on how to hand our finances. EDIT me being one of those who were never "shown the way" lol

Update - Cash Genie emailed me today regarding the declined payment and I've replied to them. In regards to my earlier question about whether they needed to specifically accept my request, I think I've answered it as I've just had a read of the Consumer Credit Act regulations, Section 66A and it says that the request is deemed as received by the creditors (and I assume therefore actionable) on the day it was sent. I have just sent them this: I write in relation to the email that I have received from you today. I have also received the same email from your colleague, xxxxxxx, in regards to this matter but I will respond to you. I wish to make you aware that, on the 30th January 2012, I notified Cash Genie that I wished to cancel the agreement between ourselves, within 14 days as specified under Section 66A of the Consumer Credit Act as well as is detailed within the contract you have supplied me with on the 21st January 2012. In addition, I explicitly requested that you stop any attempt(s) from the date of cancellation to take any fees, charges or payments relating to the said agreement, in any of the ways and manners set out in Clause 9.6 of the agreement between ourselves. Therefore, I do not understand why your company have made an attempt to debit my bank account today as the agreement in its previous form is no longer in effect. I wish to be informed of the amount that is currently outstanding to Cash Genie, and I trust that you will supply me with a total of the amount due along with a breakdown of the components of the said amount. " Note the sneaky clause that is in their contract; it is worded in a round about way but basically states they can debit your account as and when they feel like to get payment of interest, charges, fees etc. and that you must specifically ask for this part of the contract to be cancelled to stop this happening. I'm sure that the Consumer Credit Act makes provision for this, in that cancelling the agreement automatically stops any further fees, debits, charges etc, but I just wanted to cover myself in any case. I'll keep you updated...

I recently sent Cash Genie a 14 day cancellation notice, which I know they received as I got a text from them to say they wanted to 'discuss' the said letter. This morning, however, they have still tried to take a debit from my account. This was unsuccessful but in any case the point is that they do not seem to have taken my cancellation request into consideration. My question is; is it enough that Cash Genie have received the said cancellation for it to stand, or do they have to explicitly confirm that they have accepted the request? An odd question I know but they want me to reply to them by 8pm tonight in regards to the declined payment. I want to know what I can say to them especially in regards to the cancellation that I requested many days ago (within the 14 days) and that this obviously 'cancelled' the agreement between us, which included the debit that was due today.

I've currently moved into that placed known as 'Payday Hell'. Lovely neighbours, shame about the Landlords though. I just wanted to share this reply I received today from "Peachy Loans". It was in response to my request to cancel the agreement between ourselves for as PDL I recently took out: "Dear BrownEggs thank you for the email. Please let us know the exact date when you will be able to repay the loan in full. We will then tell you the amount of interest that will be added." FYI, they didn't actually refer to me as 'BrownEggs'. In case you were wondering..... How Peachy is that? I was expecting death threats, or in the very least no response at all! I could be jumping ahead of myself, it's early days yet. But as I say in a lot of my posts, I'll keep you updated.

The remainder will probably be 'regulated' by those pap organisations that the companies themselves set up in partnership with each other, to better serve their own interests. It'll have a nice abbreviated name and will look Kosher when read quickly, but will really mean nothing. I came across one the other day on some loan site or the other which, at a glance, made you think they had some type of affiliation with the FSA, but in fact was some other non-nonsensical organisation instead. I'll have to dig that one out for you all.

Hmm, I never thought along those lines. And in all fairness, when I spoke to the Natwest Fraud Dept. on Saturday they seemed a bit clueless and asked me to call VISA instead, who weren't open until Monday. I'll give them a ting-a-ling tomorrow and let you know, BTW, still waiting for myloans.co.uk to get back to me.... I'm so surprised! When I spoke to them yesterday, the man sounded so sincere, and I'm sure that they wanted to clear up this whole sorry mess and give me back the money their company took as quick as possible

Another Company, 12 day loan I believe, stands at APR: 293,767% The more I look at these 'Annual' rates in relation to a non-annual repayment, the more confused I become.

Hey. Another update regarding the money that was magic away from my account. Now, I said in a prior post that I thought this would not be a clear cut case. One of the reasons I thought this is because I failed to understand how this group of companies had been getting away with this taking of unauthorised monies from others for so long. Anyway, here's what happened this morning. So, I got up nice and early to call VISA Card Services, as I had been advised to do on three occasions by Natwest over the past five days. I spoke to a lady who listened as I proceeded to tell her the WHOLE story (again). She listened intently; "Well," she said. "I can see that you have received a few loans recently. If you read the terms and conditions of these sites, it says that you have given them permission to share your information, and to take a brokers fee". 'WOW!' I thought. That's a pretty thorough response seeing she knows nothing as to who I have approached, and totally disregarding the fact that I have just told her that I had given nobody and no website permission to take such a fee. And that somebody has received a loan of late does not automatically mean that they have signed up with somebody to pay a fee of any sort. But she went ahead and made this assumption in any case. I told her that one of the reasons that this company are getting away with this, and they seem to have carried out this fast one hundreds of times, is that they prey on the fact that many people who apply for PayDay loans will have approached more than one company, and will use this as a starting point to say that, somewhere along the line, permission was given to take the said fee. I repeated that I had never heard of the company and had not given them permission to take this money out. "Well you must have". she said. I began to get quiet frustrated at this point, I said that it was as though she was insinuating that, because I had taken out a couple of loans, then I could not be trusted in my word that I had been defrauded by one of these companies. "I DEMAND A CHARGEBACK!!" I ranted. "Hold the line" said Miss VISA, "I need to speak to somebody". So she kept me on hold for a good five minutes. Rubbish music played into my ears.. I seethed.... "Hi Mr. xxxx, I've been speaking to 'Authorisations' from myloan UK, they are on the other line and they need to speak to you, I'll transfer you now. Bye". And then she hung up!!. So here I was, on the phone again to the same company who had told me, last week, that they would reply to me in a couple of days. And as of today, had not. And funnily enough it was the same bloke I'd spoken to last week as well. "How can I help?" he asked. "Why, haven't you been told by VISA already? I want my money back!". “Nope, no can do, I told you last week you'd accepted the terms and conditions, it's going through our fraud department, they’ll get back to you blah blah etc. etc. "So, what site did I sign up on then?" - same response, "we'll get back to you". "OK then, what day did I sign up?" - "we'll get back to you". "Why do you keep giving me the same answer?" - "we'll get back to you". Back and forth, back and forth. And oddly enough, the more questions I asked him, the more he began to stutter, because I kept tripping him up with a few things, which I won't discuss here, I know they have their snoops online!!. "Is there anything else I can help you with" he had the cheek to ask me. I told them I expected to hear from them by the end of the day and hung up. So now, understandably, I'm fuming!! I rang VISA back again and demanded to speak to a supervisor.... I waited and waited, and finally got through to another lady. Firstly, I had a moan about the lady having a chin wag with my loans when I last called, and not having the decency to let me know what had been said in their cosy little conversation, let alone that she was speaking with them in the first place. And guess what? VISA had no record of the call. GRRRRR!! I told them I want my money back. "No I'm sorry Mr. xxxx, you have had a few loans lately so you MUST have given them permission to take this fee out. We will not be helping you or refunding your money.". I proceeded to tell her that the fact I had taken loans does not 1) automatically mean I have given any other company permission to steal my money, that was the assumption she was making and 2) the mere fact I have financial problems does not make me a less trustworthy person than the next customer. I asked her "If I was a customer, who had not taken out a loan recently, had loads of money and a good job, but rang you regarding the same company having taken this money out without explicit permission to, would you refund it then?" "Yes, but you have taken out a loan recently with a number of companies so you must have given your permission for this charge to be taken from your account". I felt like smashing the phone up. And so I have been mugged off, not only by myloans UK, but also VISA and Natwest. I have trawled the internet and found hundred of complaints about this firm and nothing has been done. I'm sorry for warbling on, I'm so angry at the moment,. I know I'll never get my money without a fight, and I can't afford a fight. Mr Paul Christian Ransom, your company is a sham. VISA, you should be ashamed of yourselves. Natwest, well, what can I say. Watch this space.

Aye, aye. I've done a proper James Bond and hunted high and low for as many addresses I can find for these particular companies. I have also hunted out as many email addresses as I can for each company, and will CC copies of the letters to each and every one of those email addresses. I can also track the delivery and receipt of each sent email (as long as they haven't blocked return receipts, which they probably have). I have ways and means!! I just wish I was as dapper with my money management skills as I am with computers.

Hiya peeps, I need to send notification to a couple of payday loan companies exercising my right to cancel the agreement within the 14 day period, as stated in their T&C's. I wondered if anybody has a template for such a letter, one that states everything I need to tell them, that wouldn't give them any scope to stall for time because I'd missed anything out etc. So something that is clear and concise enough to leave no room for argument, and possibly go over the 14 day limit. Over and out, BrownEggs

I couldn't beleive my eyes when I read this, so I just had to share it with you! "REPRESENTATIVE APR 16 381 %" What a world we live in