irishson v NatWest

[Irishson]

Hello not too sure if this is the right place to be but i have currently had a student overdraft with natwest that i pay £10 per month into but it is just paying the interest really and im wondering if i can get some help agreeing a payment plan with natwest so to just pay the overdraft off and have the balance reduced so im not paying the interest, i dont use this account at all it was just a stupid mistake made while at uni, and it has now gone over the overdraft limit so i want to start paying it off properly but im worried i'll be expected to pay a ludacris amount?? can anyone help??

[citizenB]

Is this your main banking facility ?

[Irishson]

my main account is with the bank of ireland, i had gone over the overdraft in the past and natwest asked me to deposit at least £10 per month into the account to reduce the balance however it was either taken by interest or by me stupidly taking it back out, the limit is at 1350 and its gone over by 60 in charges to 1410, im looking to pay this off month by month but i want to arrange a payment plan so that i cant access the money and that there wont be any significant interest or charges and obviousley without it going to a debt collection agency.

[citizenB]

I think you need to write to the bank asking them to close the account and freeze interest and charges. Advise there is simply no point in your making these payments only to see the debt increase.

[Irishson]

and would i be able to do this over the phone as they have sent a letter to my previous address asking that i call?

[citizenB]

and would i be able to do this over the phone as they have sent a letter to my previous address asking that i call?

 

 

I think you need to keep all contact in writing/email. Or, if you telephone are you able to record what is being said - if not, you must confirm immediately what is said in writing.