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    • Thanks dx for your guide. Yes, I will use their services, but not often. I usually spend around 80 per month, but the season ticket price is 160. I plan to renew it as long it could help me to show that I will not do it again.
    • if you are going to be using its services yes if not no. STOP PANICKING........ yours is not the next move. dx  
    • You could try this and include a copy to the SRA who are being particularly tolerant to this bunch of jackapes. This also shows that you are not to be messed with and are capable of stirring up trouble for them when they step out of line. Dear DCBL, I am in receipt of your letter of 18th April 2024 regarding CPR1.1 After studying the whole section I cannot see anywhere that I am required to furnish you  with my mail address or my phone number. Perhaps you would be kind enough to provide me with a reference to it. I suspect that your subterfuge is designed to allow you to bombard uninformed litigants with last minute information on the day of their Court case which appears to occur at times with your company. I notice that you are asking for proportionality at the same time as you are demanding  an unlawful £160 when you are aware that under PoFA the maximum that can be demanded  is only £100. You will note  that I have included the Solicitor's Regulation Authority into our conversation in order to ensure your reply. And your old excuse of "admin. error" is surely wearing a bit thin even with the SRA. so I look forward to an apology for your error and a declaration that you will desist from trying to hoodwink other motorists in future.  
    • OK. Thanks, all. Should I renew the season ticket as it going to be expired.
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valid reason, mis sold PPI


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Hi everyone,

I wonder if you can help me.

 

I wrote to RBS about mis sold PPI on an old, paid up loan,

 

they sent a letter back asking why I thought it had been mis sold.

 

I wrote back saying that as the loan was secured on my property (they had a legal charge on it)

why would I need PPI aswell.

 

They replied saying that it was not a valid reason.

 

Any thoughts on this please.

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Being secured isn't really a good reason for a mis-sale.

 

Did you not complete a fos questionnaire and submit it.

 

Valid reasons for a mis-sale would be things like you were not told it was included in the loan i.e. it was added without your knowledge, the true cost of the PPI was not explained to you, it was made a condition of the loan etc.

 

Have a look in the PPI stickies for the thread "Notes for Claimants"...there are others listed there.

 

Then, when you have got your reasons together, complete a fos questionnaire (available from the fos website) and submit a formal claim.

 

Don't suppose you still have the agreement and record of payments do you?

 

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Being secured isn't really a good reason for a mis-sale.

 

Did you not complete a fos questionnaire and submit it.

 

Valid reasons for a mis-sale would be things like you were not told it was included in the loan i.e. it was added without your knowledge, the true cost of the PPI was not explained to you, it was made a condition of the loan etc.

 

Have a look in the PPI stickies for the thread "Notes for Claimants"...there are others listed there.

 

Then, when you have got your reasons together, complete a fos questionnaire (available from the fos website) and submit a formal claim.

 

Don't suppose you still have the agreement and record of payments do you?

 

Hi ims21 thanks for the quick reply. No, I don't have any paperwork whatsoever. The loan was paid off in 1998 and I just cant remember whether we were told to have PPI or not. It looks like I will have to give up on this one, although I do remember that my late husband was self employed when the loan was taken out in 1988 and don't know if that would have been the reason they took a legal charge on the house. Memory very vague after all this time.

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If he was self employed then it is extremely unlikely the he could have claimed.

 

Don't give up on it.....have a read of the reasons I pointed you to and go in heavy on the self employed bit. Can I ask, were you working when this loan was taken out and was the loan in your husband's name or joint names please?

 

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If he was self employed then it is extremely unlikely the he could have claimed.

 

Don't give up on it.....have a read of the reasons I pointed you to and go in heavy on the self employed bit. Can I ask, were you working when this loan was taken out and was the loan in your husband's name or joint names please?

 

Thanks ims21 I was working when the loan was taken out and I think it was in joint names.

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Hi again ims 21. Was just thinking things through and wonder if they should have given us a loan at all. In 1982 my husband had a brain heamorage and was unable to work for over 3 years. When he was signed off as fit for work he went self employed in 1986. The loan was given to us in 1987/8 and I think they may have put a charge on the house because off this previous illness which was very bad ( he had the heamorage and had to have an operation to put a metal clip in his brain) and was on anti epilepsy tablets for over 2 years, he then had to have another year off after finishing the tablets to make sure that he did not have any epilepsy symptoms ( which he didn't) and then went back to work in 1986.

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Well IMHO there is another reason for a mis-sale...a pre-existing medical condition.

 

Thanks ims21 So should I just write back to them stating that they told me we could only have the loan if we took out PPI and had a legal charge put on the house. Is that the best way forward.

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Go the fos website, download a copy of the consumer questionnaire and complete it.

 

Make sure you put all the reasons for the mis-sale in the relevant section.

 

Send it to the lender together with a brief covering letter requiring refund. Make sure you keep copies for yourself.

 

They will have 8 weeks to investigate and give you a final decision before you can get fos involved (if they don't cough up of course)

 

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Go the fos website, download a copy of the consumer questionnaire and complete it.

 

Make sure you put all the reasons for the mis-sale in the relevant section.

 

Send it to the lender together with a brief covering letter requiring refund. Make sure you keep copies for yourself.

 

They will have 8 weeks to investigate and give you a final decision before you can get fos involved (if they don't cough up of course)

 

Thanks ims21 I have had a look at the form on the FOS website but there are so many questions on the form that I am unable to provide information about. It was way back in 1987/8 and have no paperwork for it. The only thing I do have, which prompted me to pursue this, is a letter from Natwest dated 1998 thanking me for paying the loan off and stating that the legal charge would be removed from the property. I have only got a reference number on that letter, no account numbers or anything else, so if I filled the FOS form in there would be very little information on it so would it be best if I just wrote a letter to them outling my reasons for the claim.

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Complete the fos form and leave items blank that you don't have details for.

 

Enclose a copy of the letter that you refer to.

 

It may be that they don't have any data for this loan given that it was paid of while ago but unless you try you will never know.

 

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Complete the fos form and leave items blank that you don't have details for.

 

Enclose a copy of the letter that you refer to.

 

It may be that they don't have any data for this loan given that it was paid of while ago but unless you try you will never know.

 

Thanks ims21, you have been most helpful,

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