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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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Jon Vs Barclays (An unexpected start)


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Hi all! I have been using this site and forums for a while, mainly for researching into the process of claiming back unfair bank charges and have found this an absolute fantastic resource, its good to hear all of you are having mainly positive outcomes from this.

 

Ok, to tell you about my start in all this. I wrote to Barclays Bank Head Office requesting details of my charges over the last 6 years under the DPA at the beginning of September. I soon, within a matter of days, recieved a confirmation letter from Barlcays informing me they have recieved my letter and will issue a reply within the 40 days specified within the letter. No surprise but Barclays have taken nearly the whole amount of time to get back to me with a surprising letter. I recieved what looks to be a standard letter saying how sorry they are I feel my charges are unlawful and that they are not acting unlegally but will offer me £950 as a goodwill gesture for a final settlement of my case. Now why is this a surprise? Because I have no information as to how much I have been charged yet and haven't made any claim to them yet, just simply asking for the details under the DPA. So, it makes me wonder why I have been sent this. Are they simply trying to close this case before it gets started knowing that my potential claim is much more than that (which I don't know the figure yet) or that this is just a new process of dealing with all potential claims? I am in a dilema what to do next. I know that over the years, Barclays have charged me an absolute fortune and in definate excess of the figure their trying to settle me with! Let me make this clear, they have just sent a letter with attaching form for me to sign and send back, no cheque. Now, at the moment, that £950 would sort out my arrears on my account and could help me out of a financial difficulty at the moment. However, I am debating holding out to see what I am actually owed. I can either respond in 2 ways, either accept their offer or ask seeking the DPA information as requested however, I am unaware of any templates for a response like this would need. Its no problem, I can do this on my own back but I found this an interesting start to my claim. Any advice would be good. I would like to continue although I do owe the bank money at the moment which they are putting pressure on me to pay back.

 

Also, a question which I haven't found an answer to yet, when I total the amount I have been charged over the 6 years. Do I claim the actual total figure, or a figure of anything over the £12 lawful charge?

 

Many thanks with your help.

 

Jon.

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Hi Jon

Very simala experience, i sent off letter to Barclays also with no idea of claim etc but received a letter (standard Barclays to the comma) saying sorry this etc but offering £550 in full and final, etc etc. I asked for my statements and received all complete today plus my tenner back. I totalled up al the charges from 6 years back from my letter (so August 24 2000) and its a whopping £2440 this is the actual figure, dont mess about with the £12 split, and remember the intrest to add on. I am just composing a leter now to accept the £550 in part settlement of my claim of £2440 plus interest. I am only very very new to this site ( aweek or so) but it is very very helpful. I have my teeth into others

Never !!

:)i have been hit by 36 tons of truck and i have had Cancer, I survived both.I will NEVERGIVEUP Barclays look out i want my £ back
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So it would seem that if your settlement offer was £550, perhaps they have are issueing these with an idea of whats been charged to the account. I must have been charged around £5000 over the years I think. Whats the limit on small claims? If my amount is over the limit, what action should I take? Can I take it your claim is for every charge incurred? How comes your allowed to claim the full amount charged? Surely a portion of it is Legal.

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I believe the limit to be £5000 in small claims court BUT you cann add interest to that figure and i also understand that you can SPLIT your claim, therefore if you belive your bank owes you say £6500 split it 50/50 or £5000 and £1500, i think the latter, i am new here and there are many peeps on here who far better qualified than me, however I am determined i will GET MY £££ BACK, IVE PROMISED MY GIRLFRIEND A WEEKEND AWAY ON bARCLAYS I AM VERY HAPPY they have been holding my £ for the last 6 years, Me sarcastic?

:)i have been hit by 36 tons of truck and i have had Cancer, I survived both.I will NEVERGIVEUP Barclays look out i want my £ back
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It is up to your bank to prove the charges are appropriate, who says £12 is ? who says £30 is until the banks come clean and say what it cost them then we have the right to challenge, so GO for it Believe me the banks are already fighting back and writing into the agrements that they will charge this for that etc etc But they still have to prove it is fair!

 

Nevergiveup

:)i have been hit by 36 tons of truck and i have had Cancer, I survived both.I will NEVERGIVEUP Barclays look out i want my £ back
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It's important at this early stage not to jump ahead. Take it one step at a time. The only reason Barclays are making any offer is to kill off your claim and keep it out of the court. If they're this rattled this early on, just think how they're going to react once you start getting tough!

 

Wait for them to comply (or not!) with your DPA request, then respond accordingly.

 

I know the £950 is tempting (I've just turned down £1000 - never thought I'd do that!!), but unless you give up, in writing, your rights to the rest of YOUR money that they've taken their next step will be to withdraw that offer.

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

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Hiya victimnomore. well I have spent the day going back through all my ststements rec yesterday and found another £55! so the sum i am now seeking is £2495. I have written (just a draught copy not yet sent|)to C mournsey at churchill place(my contact person) I have once again demanded MY MONEY BACK £2495, Having totalled up the charges from statements provided. Giveing her 14 days to reply with a suitable answer. I also accepted the £550 but only in PART settlement of my claim of 2495 How wud they want me to provide proof of the charges there are exactly 100 charges on almost 60 sheets of paper do i have to detail every one? or can i send copies of statements?. Any advice i cant see anything on the FAQ ? Cheers all NEVER GIVE UP

:)i have been hit by 36 tons of truck and i have had Cancer, I survived both.I will NEVERGIVEUP Barclays look out i want my £ back
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You don't need to send them a list at this stage. Barclays know EXACTLY what they've charged you.

 

But you might find it useful to draw up a list of the charges you're claiming, you WILL need it later, when you will need a "schedule of charges" to back up a court claim. And you'll find it very useful to refer to (updating as necessary) during the "campaign".

 

The best way is to enter all the charges you're claiming back onto a spreadsheet which you can get here. It'll calculate totals and, at the court claim stage, interest.

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

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