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    • I have a mediation meeting coming up for this account. Can someone give me advice on what to expect. Its says I have up to an hour to present my case? I understand from the literature I have that i won't be speaking directly to the creditors etc. but just wondering what kind of questions they will be asking me.   TIA
    • I have a mediation meeting coming up for this account. Can someone give me advice on what to expect. Its says I have up to an hour to present my case? I understand from the literature I have that i won't be speaking directly to the creditors etc. but just wondering what kind of questions they will be asking me.   TIA
    • I'm afraid we don't delete material from this website. It is an important information basis which helps people who post questions or who come in any way to understand their own positions in respect of commercial bullies. You're welcome to come back to us any time and we are happy to help you. However you should certainly take this away with you: the right to reject whether 30 days or six months is predicated on the manifestation of defects. The defects don't have to be serious but there must be defects. So far you have not identified any defects. However you seem to be pretty clear that the vehicle is not as described and I would say that this probably amounts to a fundamental breach which allows you to insist that the contract is cancelled and everything is reset to 0. I would say that this is good argument for declining to pay some mileage – particularly if you can show that you have reacted fairly quickly. Don't expect big motoring world to be helpful. They don't understand these the subtleties and anyway, they are not your friend. Get an MOT. Read our used car guide – and especially go to the little video and you will understand more about your position. Get an MOT. If you are lucky then it will fail and this will then give you the right to reject under the consumer rights act. It doesn't put you any particular advantage over the "not as described" basis – but at least big motoring world will understand that because this is something that they are dealing with hundreds of times every month. You have indicated that if the car was properly sorted out then you would accept it. This is properly a mistake. I don't know if you have come over from Facebook – but go to the Facebook complaints group – and he was seen understand why you are better getting away from this company. This doesn't mean that all the rest a better – but this company is certainly unhelpful. Of course there will be people – probably lots of people you have had very satisfactory experiences but it seems to be a pattern that one things go wrong, then these people will raise obstacles and make your life difficult and eventually fatigue you. If you go to solicitors, then be prepared to pay their rate which could be £300 an hour. Don't expect to get their money back. It eventually you have to take big motoring world to court – on the basis of what you say you will win – but you will get some of your costs returned and not all your legal costs. And of course if you do go to solicitors then you will save money by doing more of the work yourself and leaving less for them. We can help you do that if you want to stay the distance. And of course you will take this harshly – if you'd exercise the same level of caution when buying this vehicle – doing research et cetera and checking carefully what you had bought, that you appear to be exercising on this forum with your reluctance to disclose details – then you would be in this situation that you find yourself in. Come back here if you want any help. We don't muck around and you have to fall into line with the way we do things. Regards
    • @tobyjugg2 If you go back through this thread, there was speculation towards end of April that Sunak was looking at GE for end of June or early July. And that the GE would be announced after end of May Bank Holiday. I think many connected  to Tory party will have known about possible plans for a July election. My local Tory party had election leaflets through doors a few days after the PM's announcement. So this indicates that they were ready. There were articles in newspapers including The Guardian saying they had heard about July election. And you linked to a online article months ago saying Tories would lose to a Labour landslide where polls at the time were quite simular to current polls. So the polling has not changed as the mood of the country has not changed.  Some think Sunak will be first PM to lose their own seat.
    • More great news although that Boris the crooked liar can still garner that many votes does give even putin apologist frightened farage some hope in a seat somewhere, anywhere across the country - even if he never intends to be there eh?  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all

Since September last year I have been suffering with a bad back, this has cost me a few weeks off work, at present I am on amended duties which hopefully is working quite well, have only had to have 2 days off since,

 

Originally my GP sent me for an x ray at our local hospital which showed a damaged disc, I had Physio for a few weeks but it got worse especially the sciatic nerve.

 

In March this year it was progressively worse so my GP sent me for an MRI scan which showed up a prolapsed disc plus some degeneration. She made an appointment for me to see a consultant, however the waiting list was 3 months.

 

when I finally got my appointment, it took me longer to get out of the car after driving 50 miles than i actually spent in the consultants, he said the mri scan was next to useless as it was 3 months old!

 

He told me to cut down on the Gabepentine over a period of 6 weeks to see if my leg still hurts, I feel absolutely devastated as I expect my expectations were probably too high, but after 10 months of pain I do not know what to do

 

I am on at present Tramadol, diazepam, naproxen, gabepentine and omeprazole, plus Zapain as and when required.

 

any advice please?:|

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Have not heard of pain patches. Do I ask for a second opinion through my GP?

am now on my second week of cutting out one gabepentine tablets and can feel slight numbness on my left lower leg. it feels though i have an elastic badage on.

 

Totally fed up with it all, cant get into Gp today so will have another go in the morning.

 

My main worry is if it is getting more serious as I have pain higher up in my back, sometimes feels like a shooting pain in my spine

I am 51 and expect the odd ache or pain, but not continuously for 10 months

 

thank you for the reply

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Well, my advice would be definitely to revisit your GP as soon as you can and don't hold back on explaining how much pain you are in and how this is blighting your life. It must be horrendous to suffer continuous pain. I can only think the pain patches referred to are Fentanyl transdermal plasters. Does your hospital have a pain clinic that you can be referred to whilst your condition is investigated further? Perhaps try to do some internet research on your condition. There maybe other people out there who have found treatments that your own GP/consultant has not presented to you due to cost or just plain lack of awareness. It's easy for me to say, but try to stay positive and believe that this is only temporary.

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Well, my advice would be definitely to revisit your GP as soon as you can and don't hold back on explaining how much pain you are in and how this is blighting your life. It must be horrendous to suffer continuous pain. I can only think the pain patches referred to are Fentanyl transdermal plasters. Does your hospital have a pain clinic that you can be referred to whilst your condition is investigated further? Perhaps try to do some internet research on your condition. There maybe other people out there who have found treatments that your own GP/consultant has not presented to you due to cost or just plain lack of awareness. It's easy for me to say, but try to stay positive and believe that this is only temporary.

 

 

Been back to GP, told me to go back on Gabepentine due to numbness returning, told me as long as i can elevate myself on my toes and heels there is not much they can do, they will only consider doing anything when I am unable to do this, explained that pain is now further up my back than previously, and have been told to stick with the anelgesia that I have been on for what seems like forever.

No mention of pain clinic, which we have at a hspital 15 miles away.

Thanks for your kind words

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It won't help with getting referred to the pain clinic but, when I had a change of physio last year during treatment for my bad back (MRI showed prolapsed disc pressing on sciatic nerve and degeration of other discs), the new physio recommended I google McKenzie exercises and start with the most basic level - lying on my stomach and resting my head on a pillow then gradually raising my upper torso over a number of weeks using more pillows and then resting on my elbows until I was able to rest on outstretched hands.

 

For me it really did take a lot of pressure off my back and eased the pain I was suffering. However, the real star for me was getting facet joint injections 4 months ago which have given me back my freedom, reduced my reliance on Tramadol and got me off the NSAID pain relief altogether!!

 

Good luck,

 

Feebee_71

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This is obviously a common predicament, after 11 months of it, I would have thought some of the above would have been mentioned, I notice on Backcare.org.uk that Surgery is necessary after 6 weeks.

After trying different anelgesias at £7.65 a go, it was only after 3 months that I was told of the pre pay prescription card which reduced my outgoings on prescriptions. I am synical that due to my age money is being saved somewhere.

 

Unfortuantely at present a chiropracter is out of my price range.

 

As my Dr said in so many words "live with it"

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This is obviously a common predicament, after 11 months of it, I would have thought some of the above would have been mentioned, I notice on Backcare.org.uk that Surgery is necessary after 6 weeks.

After trying different anelgesias at £7.65 a go, it was only after 3 months that I was told of the pre pay prescription card which reduced my outgoings on prescriptions. I am synical that due to my age money is being saved somewhere.

 

Unfortuantely at present a chiropracter is out of my price range.

 

As my Dr said in so many words "live with it"

 

This will get worse when GP's control the budgets. They will managing budgets, by judging how much their patients are suffering and can they afford to do anything. If you had private healthcare, you would have had the necessary treatment by now.

 

See if you can make a complaint and if necessary receive treatment outside of your area, if you are willing to travel.

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With back problems they won't normally offer surgery unless it presents as an emergency or constant extreme pain. And their opinion of what constitutes extreme pain and our's is somewhat different unfortunately. As there's no guarantee it will work , and it carries the risk of making things worse.

 

The feeling of the elastic stocking is coming from nerve irritation.

 

Its important with back problems you keep up with any physio exercises they gave you . I'd also push your GP for a referral to the Pain clinic as they can offer a wide range of different treatments including the injections which can help, and they can also change your medications to something which suits better.

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  • 3 weeks later...

Back seems to have resolved itself however am now going through Tramadol withdrawal, has any one else been through this, I am surprised that my GP never told me about withdrawal and addiction, am weaning my self of 1 x 50mg a week, and so far it has been unpleasant. If any of you are prescribed this, please discuss the addiction and withdrawal with your GP as it is very unpleasant to say the least

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