speed credit

[tinkerbell_2k12]

Speedcredit for all intents and purposes have lost their licence. Remember, the 28 days was just for them to submit the appeal. Their appeal still needs to be revised and considered and a result granted.

 

As for the others, we already have multiple reports from different posters that have quoted the OFT in correspondance saying that all the companies involved are under investigation due to a lot of reports.

 

We and a lot of other sites know, and indeed others have gone into great detail about how they are all connected. It's just a matter of time before it reveals itself to the regulators.

 

As for SC, do a search on a few other consumer sites. You'll see that SC have "sold" a heck of a lot of debts off during the appeal stage.

 

I will do, thanks for the advice, im still unsure to who actually owns my debt, isnt web loans processing not the other trading name for toothfairy? If so my hasnt really been sold if its in the same company

[renegadeimp]

Yep. Same company, just a different trading name.

[tinkerbell_2k12]

Yep. Same company, just a different trading name.

 

Lets hope if they have had the nerve to appeal that the oft has the balls to just shut the lot of them down and save people alot of hassle from them

[renegadeimp]

They wont do that. To place a notice on a licence or to revoke it, they need concrete and absolute proof.

[Placidbob]

Yep. Same company, just a different trading name.

 

What would the legality be if "marshall hoares" or Toothfairy demanded the money but are using the same bank account details?

 

could you not declare fraud against these guys as they are using banks account details( I know they were always toothfairys) that are the same as speedcheck/paycheck credits? Could you not claim you believe that they are a fraudulent company posing on behalf of speed/paycheck credit trying to take your money on behalf of this company claiming they are another company?

Edited September 9, 2012 by Placidbob

[Placidbob]

How do we stop them getting around these laws is there any legislation we can petition to be approved to stop this ind of practice?

[renegadeimp]

There are no laws as such. Just guidance. This is because the current goverent favour big business over the consumer and wont change the law.

[tinkerbell_2k12]

Ooo how marshall hoares love to email and threaten me 7 days a week, they dont even give me sunday off from the hot air

Ive had quite a few message off the today saying " thank you for your message passed to us from ndr, we will contact you in the next few days please bear with us", well ive never contacted NDR so i sent them a little message saying i hadnt contacted NDR and that they always say someone will contact me regarding my query but no-one ever does, and that their customer service skills are disgusting. to which their reply was

 

A senior case representative will be in touch with you in the next coming days,

Please bear with us

Yours Faithfully

Rebecca Franks

Door Collections

Marshall Hoares Bailiffs

 

now is "senior case representative" meant to scare me/ impress me? or are they just gonna get the biggest idiot in their office to contact me?

[tinkerbell_2k12]

There are no laws as such. Just guidance. This is because the current goverent favour big business over the consumer and wont change the law.

 

So really it leaves the consumers in difficult helpless situations, its not exactly fair is it, but thats the government for ya

[renegadeimp]

Exactly tink. However, you can force the regulators to use their powers as long as enough people complain. Unfortunately instead of listening to consumers, the government forces them to adhere to targets. So a certain level of complaints must be made before an investigation is even considered. It's a very biased situation and isnt looking to be sorted anytime in the near future.

[tinkerbell_2k12]

advice needed what to do regarding this , according to this it could be interpreted speed credit still own my debt so why would another company being dealing with their complaints, i do i find out who actually owns the debt, and should i be dealing with someone who doesnt

 

Dear ,

 

Thank you for your email. As I said in my previous email I have been asked to respond to your complaint on their behalf.

 

I look forward to receiving a substantive response to my email below.

 

Yours sincerely,

 

From:

Sent: 07 September 2012 13:47

To: ******************

Subject: RE: OFFICAL COMPLAINT FAO MARSHALL HOARES AND SPEED CREDIT]

 

 

 

Hi Joseph

I see you are contacting me from web loans processing which is another trading name for toothfairy finance, my loan was taken out with speed credit/MCO capital. can you please confirm why you are contacting me if my debt isnt with your company?

 

Kind Regards

 

 

From:

To:

Subject: RE: OFFICAL COMPLAINT FAO MARSHALL HOARES AND SPEED CREDIT]

Date: Wed, 5 Sep 2012 15:41:12 +0000

OUR REF:

 

Dear

 

I am sorry to hear that you have a complaint about the service you have received. The company attempts to treat its customers fairly in all circumstances and I apologise if you believe the service you have received falls short of your expectations in any way. I have been asked to respond to your complaint.

 

In the first instance, please accept this email as acknowledgment of your complaint. I hope that we will be able to resolve the complaint within 8 weeks. To do so, however, I need to know the full details of your complaint AND details of what action would resolve the complaint.

 

If after 8 weeks you remain unhappy you will receive a Final Written Response setting out the company’s position. If you are unhappy with the Final Written Response and wish to appeal further you have the right to make a formal complaint with the Financial Ombudsman Service. You must make sure you do this within six months of receiving the Final Written Response or you may lose your right to ask the Ombudsman to review your complaint.

 

The contact details for the Financial Ombudsman Service are as follows:

 

Financial Ombudsman Service

South Quay Plaza

183 Marsh Wall

London

E14 9SR

 

Website:www.financial-ombudsman.org.uk

Email:[email protected]

Phone: 0800 023 4567 or 0300 123 9123

 

ou may also be interested to read their pamphlet, “Your complaint and the ombudsman” which can be found atwww.financial-ombudsman.org.uk/publications/consumer-leaflet.htm

I hope that you find the information contained herein to be helpful and that we will be able to resolve your complaint to your satisfaction.

I understand that you have previously sent an Income and Expenditure form to Speed Credit with an offer of repayment. I cannot see that this has been received and I would be grateful if you would send it directly to me. Please also provide me with evidence of your financial circumstances such that it corresponds with the information in the Income and Expenditure form.

I look forward to hearing from you shortly.

Yours sincerely

 

Senior Case Representative

Web Loans Processing Limited

Tel: 0203 476 0520

 

 

Edited December 1, 2016 by alanfromderby

[Placidbob]

Hi Tinkerbell, found this letter on another toothfairy thread, I would send them this as an icebreaker, making your resolution clear then take it to the Fos after the 8 weeks if they don't fold (you will need to request a confimation of deadlock letter from MHB), fingers crossed they will fold though

 

£xx is the loan plus the interest for either 14 days or 28 days

 

To whom it may concern

 

On *insert date you applied for loan* I applied for a loan of £*amount initially borrowed* on your website http://www.speedcredit.com which was accepted by you and due to be repaid on *insert date loan was due* and the amount due was *insert either £xx or £xx depending on if it was a 14 or 28 day loan*.

 

Due to various reasons I was unable to meet this commitment.

Despite multiple attempts to negotiate a payment plan with your company having failed I am still willing to repay the debt of *insert £xx or £xx minus amount of any payment made already*.

 

In order to repay my debt and proof that I am in no way trying to hide or run from this debt I am willing to repay the debt of *insert £xx or £xx minus amount of any payment made already* by the following means:

 

I will pay *insert amount* *insert how often, weekly, fortnightly, monthly* by *insert how you will pay, for example standing order* to your Barclays Bank Account Sort Code: 20-50-94 Account Number: 93462382 using the following reference number: *insert mobile phone number you provided in the application* starting on *insert date of first payment* until *insert date of last payment*.

 

I do not acknowledge any debt above the amount of *insert £xx or £xx minus amount of any payment made already* and if you wish to pursue such debts above the amount of *insert £xx or £xx minus amount of any payment made already* be aware that I am prepared to report each such attempt of yours to the relevant regulatory outfits plus if deemed necessary I am fully prepared to take all legal action necessary to defend myself.

 

“Below part only applies if you already made any payments”

 

In addition to above I kindly request a formal acknowledgement that I have already made the following payments towards clearing the debt:

 

1: Payment of “Insert amount by means of “how you paid, ex standing order” on date “insert date”.

2: Payment of “Insert amount by means of “how you paid, ex standing order” on date “insert date”.

And so on

 

Regards,

 

*insert your name*

[tinkerbell_2k12]

thanks for the letter bob should i not be questioning why their company is dealing with another companies complaints, does that not show their all one company

[Placidbob]

Tinkerbell: Your right would be a good idea to continue collecting the info and sending it to the OFT, but if they play nice and offer the correct reduction as well as a payment plan suitable, then you've won. They've came across as a bit more polite, send that (would include that the debt was in serious dispute before they bought it as well#) see what they say, if they decide to turn nasty, then we can take it from there:)

[renegadeimp]

Nope. No need to mention it unless needed. It's better to deal directly with your issue, then if they try to backtrack, you can call them out. I've helped someone else on here do that exact thing, and it resulted in all parties involved backing right down and accepting the debtors proposals completely.

[tinkerbell_2k12]

great advice guys, ill get right on that and deal with them then, ill let you know how i get on

[L_Jones89]

If i've just had a bailiff turn up at my door (I didn't let him in or anything) what are the next steps? He's "returning shortly" apparently. I don't want him to come again! What do I do now?

[LaughingGirl]

Having read your other thread, I seriously doubt that was a bailiff. Have they got a County Court Judgement against you?

[tinkerbell_2k12]

If i've just had a bailiff turn up at my door (I didn't let him in or anything) what are the next steps? He's "returning shortly" apparently. I don't want him to come again! What do I do now?

 

if he comes back ak him to leave politely if he doesnt tell him you are ringing the police, if he doesnt move ring the police

[L_Jones89]

How can I stop him from keep coming back though? I'm still getting email after email, going round in circles apparently NDR keep putting my payment off as a "goodwill gesture" but this has been going on for months. It's a joke!

[tinkerbell_2k12]

How can I stop him from keep coming back though? I'm still getting email after email, going round in circles apparently NDR keep putting my payment off as a "goodwill gesture" but this has been going on for months. It's a joke!

 

mines been exactly the same email after email, they just dont seem to back down. just send them the revoke visit premisson letter again and if anyone one does come just tell them the police will be involved theyll soon get the message

[tinkerbell_2k12]

just remember not to panic you are the one in control of the situation not them!

[FairyReaper]

How can I stop him from keep coming back though? I'm still getting email after email, going round in circles apparently NDR keep putting my payment off as a "goodwill gesture" but this has been going on for months. It's a joke!

If he has set a time to come back get the police to attend ahead of his arrival and out of sight. They are in breach of their credit licence and it is a criminal offence for them to visit your property. If the police get his details then there will be solid evidence to report them to the OFT for criminal activity.

[L_Jones89]

I thought i was the one in control but I don't now. I genuinely didn't think anyone would come, I thought it was just empty threats but I guess not! God knows when he's gonna come back!

[L_Jones89]

There is no set time sadly all it says is he will be retuning shortly. It says " further visits are planned and this file will shortly go to your local County Court for Judgement and Enforcement"