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I have recently had to arrange my Dads funeral and was asked for a £2,000 deposit. The total funeral costs for a very simple affair, came to £4,534.00.

I was told,if deposit wasn't paid by the day of the funeral they would not be able to go ahead with proceedings.

Considering I had only just registered his death that very day,I explained that insurance policies had not been sorted yet and I hadn't the money. They still inssisted I had to pay. Luckily my friend stepped in and paid it for me.

As you can imagine, this was a very traumatic day for me.

Please could someone tell me if this deposit was higher than normal and were they within their rights to ask this of me?

 

Thankyou

debgirl

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As the funeral director is running a business I suppose they are quite within their rights to ask for a deposit and 50% would not be unreasonable. I think it may depend on the funeral directors as to their policy but it is difficult when you are waiting for insurance policys etc.

I am sorry to hear that the funeral directors made things more difficult for you than they needed to have been at such a sad time. Prehaps a letter to them stating how upset you were would be a good idea, it may not help you but they may reconsider how they deal with similar situations in the future.

If I have been of any help, please click on my star and let me know, thank you.

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Thanks assisted blonde.

I will be looking into this as I think I have been over charged full stop anyway?

 

debgirl

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