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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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Fallen 404's Natwest Diary


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I'm not quibbling. I'm procrastinating. And the reason I was asking the question was because I wasn't sure if I should do the one claim, for the charges these letters relate to (March 2006 onwards) and another for 2000-2006, or just lump them together from the start. I know the charges to date from March precisely, it's just the other 5 or 6 years I'm unsure about (although it's going to be a lot)

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

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Right, sending the following off today:

 

Group Litigation

RBS/NatWest

1 Princes Street

London

EC2R 8PB

LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: XXXXXXXX

 

I now understand that the regime of 'fees' which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract, which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

 

I calculate that you have taken £581.00, since the start of March. I am currently awaiting confirmation of just how much you have charged me prior to that date, but will also be claiming this back. I would remind you that a request for this information was submitted, under the Data Protection Act, to yourselves by Royal Mail Recorded Delivery on the 11th of April, meaning that you have only a further 7 days from this letter’s date (until the 22nd of May) to provide me with the data I have asked for.

 

I require repayment in full of this money. If you do not comply fully within 14 days of the date of this letter, then I shall begin a claim against you for the full amount, plus interest, plus my costs, without further notice.

 

Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department.

 

Yours faithfully,

 

 

 

 

Fallen 404

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

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Okay, further to this, I got home today and found a full set of statements. Whilst the envelope was torn, the statements were in order and didn't appear to contain any duplicates.

 

I've been through it, and found a total of £1320.13 in further charges, putting my grand total at a little over £1900.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Okay, further to this, I got home today and found a full set of statements. Whilst the envelope was torn, the statements were in order and didn't appear to contain any duplicates.

 

I've been through it, and found a total of £1320.13 in further charges, putting my grand total at a little over £1900.

 

Mine was exactly the same funnily enough. Makes you wonder if they tear them on purpose? Did your brown envelope have a number on the back by any chance?

 

See my thread here:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=3343&page=3

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Yup. 470.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Neither of my envelopes had a number.:( Have I missed out on being in a system somewhere?

 

But I have to say, Natwest are the uttermost worst offenders with packaging. Fattie's came from First Direct by courier, all taped up and had to be signed for!

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Think it might be a new system they've put in recently. The funny thing is that the statements were from Stuart Higley's department, and the letter had his name at the bottom, although it had been pp'ed.

 

Anyhow, my figures are:

 

Charged from 07/03/06 = £581.00

Charged 31/08/04 - 06/03/06 = £1,320.13

Grand Total = £1,901.13

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Anyhow, my figures are:

 

Charged from 07/03/06 = £581.00

Charged 31/08/04 - 06/03/06 = £1,320.13

Grand Total = £1,901.13

Does this include interest on the penalties they have charged you or are you leaving that out?

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I've left that out. I wasn't sure if the interest marked on the sheets was for the whole overdraft, or for the amount I was over my limit. I have a feeling it's the latter, though.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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I have done just now, but rather than having my statements with me, I've input all the charges into Pocket Excel on my PDA, so I won't be able to look up the interest I've been charged until I get home.

 

By the way, is there any particular reason the sheet stops at "777?"

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Nyah...I just wondered if it was some obscure Crowleyan reference...

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Right, second letter getting sent off in a second:

 

 

Group Litigation

RBS/NatWest

1 Princes Street

London

EC2R 8PB

 

16/05/2006

 

RE: LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: XXXXXXXX

 

Further to my letter of yesterday’s date, I received a copy of all statements last night via Royal Mail. However, there were no details of any manual interventions to do with the charges levied on my account. I therefore assume that there have been none.

 

After careful perusal of these statements, I have calculated that the additional figure you have taken from me in unlawful penalty charges amounts to £1,320.13 With the previously stated amount of £581.00, this makes a total of £1,901.13

 

As detailed in yesterday’s letter, I require repayment of this sum within 14 days (On or by the 30th of this month), or I shall begin a claim against you for the full amount, plus interest, plus my costs, without further notice.

 

I look forward to hearing from you.

 

Yours faithfully,

 

 

 

 

Fallen 404

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

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  • 2 weeks later...

Putting in my court claim later today. Got my spreadsheet all sorted, although I seem to be missing a sheet of charges for March to April, so I need to quickly nip into the bank to grab that, then it'll be time to pop the safety off and open fire. I'm looking at over £2,000 now I've added on the interest.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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At last the real fun begins - good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hmmm...So for the 8% interest, what date am I putting down as the date from? The date of the first charge? Also, what is the daily interest rate? Once I know that, I'm all set. The only problem is that, because I'm claiming a total of £2,240.15, the court fee is £120.00, which I'm not sure I can afford this month :-x Even when I'm getting my money back from the blighters, they manage to leave me out of pocket!

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Yup, it's from the date of the first charge....you can use the spreadsheet to calculate all the interest if you put all your charges in there. As for being skint, you can always wait a week and see what lloyds do with my claim, and if they pay up you know I'll happily lend money to the "lets screw Natwest" campaign :-D

 

*mwah*

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has."- Margret Mead

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Thanks darling...All I need to know now is the daily rate of interest, and I'm sorted.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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I just entered it into the speadsheet, with yesterdays date to tell me how much interest would accrue in a day, when I did mine....

 

Don't forget to open any interesting looking letters which come for me whilst I'm away so that you can let me know any good news! :-)

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has."- Margret Mead

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Clever...Now if I can just get the blasted thing to fit onto 24 lines...(currently taking up 24 and a half!)

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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The 8% interest is applied to EACH charge from the date it was applied. Hence, a charge on 01/01/2000 will be interest for approx 2,200 days whilst a charge applied on 01/01/2006 will be approx 160 days worth...

 

Sorry if that seems obvious, but your post suggested that this was not crystal clear...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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There's no way I'm going to be able to fit all that into the claim. Is there any way of submitting supporting documents (ie the spreadsheet?)

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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The spreadsheet works out the interest on each charge...you only need to enter the total interest! And then the daily rate which would be charged after that! You should be able to fit it on :-)

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has."- Margret Mead

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Yeah. I've already done that, it was Spice's comment that threw me...

 

Spice: I meant the date from which you say you're claiming interest on the claim form.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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