grundig freesat

[greasmonkey]

I had a grundig free sat dish and top bix fitted on the 20th april 2011

on the 10th may 2012 it shows no signal but they say its only coverd

for 12 months i thought sale of goods act says 2 year fit fir use

Edited May 13, 2012 by greasmonkey
put wrong year

[greasmonkey]

sorry put wrong date i have put it right

[blitz]

The sales of goods act is only limited by the Statute of Limitations act (6 years). The goods must last a reasonable amount of time this will be at least 3 years for the item you are describing, tell them your not claiming under the warranty but under your legal statutory rights and they must either replace or repair the item within a reasonable amount of time.

 

Don't take no for an answer (they can ask you to get an independent engineers report though)

[dx100uk]

prob dish has moved or a cable issue?

 

dx

[greasmonkey]

hi i had the comp. who fitted it out the LNB and the cable

was the problem they charged $65 to replace these

i would have thought after one year and 20 days

it shouldnt have cost me anything

[silverfox1961]

What did they do? Replace it with gold cable?

 

To be fair, that isn't a bad price considering cable and labour costs. Unforunately, cable would never be covered as it can fail for many reasons (mainly water ingress)

It may be that your old cable had a slight nick in it. That is enough to let water in and corrode the braiding and that means no signal

[greasmonkey]

the cable and lnb were only 1year and 20 days old

and he couldnt find anything wrong with the cable