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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Multiple Loan Nightmare


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Hi,

Just registered on the forums after reading some threads similar to my situation.

I currently have multiple payday loans due to mainly stupidity on my part, as a 19 year old i admit the temptation of easy credit fooled me into this mess and I have been given a real wake up call and kick up the backside. Now i just want out of this mess by the quickest and cheapest way possible. I'm not looking for sympathy or to be told i am a stupid wee boy, i just want it paid off and finished with. I'll post up where i stand with all of the companies and if anyone could give advice as to what my next steps should be, or which companies to try to pay off first then this would be great.

 

Wonga- Agreed plan £16 per week, will be paid off by christmas, they have been great to deal with to be fair.

Quickquid- Owe £531, emailed them regarding setting up a plan but have had no response as yet.

Minicredit- Owe £168

Txtloan- Owe £234

Payday Express- Owe £207

PaydayUK- Owe £119

Speed-e-loans- Owe £190

Speedydosh- Owe £149

 

Any advice on who is likely to accept plans and who i am as well trying to pay off first?

 

Thanks in advance.

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UPDATE:

 

Agreed plans with Wonga (16 per week), Speedydosh (10 per week), Txtloan (50 a month)....

 

Quickquid are willing to agree to a plan, but only over four months at a rate i dont think i can afford, Payday UK emailed back saying that I had to default before I could set up a plan which i think is ridiculous and obviously just a way to hit me with all the charges. MiniCredit, Payday Express and Speed-e-loans still havent got back to me. As the loan amounts for the latter 3 arent as large as some of the others do you think i should just try to pay them off ASAP and just get by for a few weeks or will these people eventually give in?

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Did you get those agreements in writing along with specific amounts to be debited on certain dates? If not, then the agreements are worth nothing as the PDL's will take whatever they like, whenever they like and simply say you authorised it.

 

If you want to pay them off ASAP and suffer for a few weeks, then i have to ask the question, why did you come and post on here?

 

The basics of dealing with any debt is work out your finances and work out a budget. Only offer ANY creditor what you can realistically afford without putting yourself into hardship each week/month. For example, you could start repayments that leave you with no money for yourself. What would you do if an emergency happened such as something in your house breaking? Your car breaking down? A family emergency etc?

 

You need to take all that into account.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I have the agreed arrangements in writing on emails and my accounts on their websites have been updated accordingly with how much they will take on which date. My wonga plan has been up and running for 3 payments and everything has went fine so far.

 

I think ill just keep emailing the ones who are ignoring me until i get some sort of response, could anyone with prior knowledge of how the companies in question operate tell me if i have a realistic chance of striking a deal? From what i have read on here Minicredit seem a nightmare to deal with but ive not seen so much about Speed-e or Payday express and im surprised that Payday UK are rejecting my first offer.

 

Thanks for the help :)

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They are obliged by regulation to agree a repayment plan with you. However, because nobody is reporting them to the regulatory body, they now have the attitude of they can say and do whatever they like without repercussion.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yes, they certainly give off that impression anyway, well the majority of them anyway. I have to admit i've been pleasantly surprised by how wonga have treated me, they get a lot of bad press but have been the most supportive and speedydosh replied within three minutes with standing order details. It just seems like there is a few companies who dont want to be fair.

 

Renegadeimp- Is it worthwhile to let my payday uk loan go into default in order to get the plan up and running? Or should they accept before i default? It's really annoying that on their sites they say if you run into problems that you should contact them right away yet when you do they just tell you to default, this is the email they sent me minus the personal details.

 

 

Dear ********,

 

Many thanks for your email.

 

We will need to try for payment as per your Loan Agreement terms and conditions on **/**/2012. If this payment fails then a member of our Repayment Team will contact you.

 

Payment is taken from the Debit Card provided and not by Direct Debit. Please check with your card issuer regarding any authorisation charges.

 

As we work with a Credit Reference Agency, we share your account information on a monthly basis, so when you repay your loan on time, this could also help to improve your credit rating. However if you do not repay on time this could have a negative impact on your credit rating.

 

If you have any further queries please do not hesitate to contact us on 0871 271 6111^ (Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary). Our office is open 9am - 8.30pm Monday to Friday and 10am - 4pm on Saturday.

 

Kind Regards,

 

*******

 

Customer Services

 

PaydayUK (T3L),

PO Box 255,

Bicester,

Oxfordshire,OX26 4ZY

Telephone : 0871 271 6111^

Fax: 0845 127 4365

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You can let them default if you like. Just be aware that a lot of PDL's will try and throw on charges for it. But almost all the penalty charges are not legally enforceable anyway.

 

They say that they need to try for repayment anyway, that is completely false. You need to write or email them and revoke any and all permission for them to touch your account. Then contact the bank and tell them not to authorise any transactions related to the PDL.

 

Also :

 

As we work with a Credit Reference Agency, we share your account information on a monthly basis, so when you repay your loan on time, this could also help to improve your credit rating. However if you do not repay on time this could have a negative impact on your credit rating.

 

PDL loans are short term, unregulated loans. They cannot increase your credit rating. However they can have a very negative impact. PDL's do not share info on a monthly basis. Especially for a PAYDAY LOAN. Which by definition is 7-31 days long. They can only put on a negative marker saying you have defaulted on the entire payment or a CCJ marker if they are successful in court.

 

Get that letter in a complaint to the OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I have two seperate accounts already, and ive got my employer to send my wages into the one that isnt linked to any PDL's, i just planned on moving money in when it was due so they could only get what was available, for example my first txtloan payment is tomorrow so ill move the exact amount into that account before i go to sleep tonight just incase they decide to try for more.

 

Ill get that letter to the OFT wrote up tonight :)

 

In regards to payday uk, i'm definitely going to take the fight to them and make it clear that they are not authorised to touch my account and see what kind of response i get then, thanks for all the help tonight renegadeimp, hopefully i'll have some good news tomorrow :)

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You are very welcome. Just remember that it takes a lot of patience and persistance to get them to listen.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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UPDATE

 

Now agreed a £10 per week payment plan with Payday UK and am in negotiations with Payday Express for the same, Minicredit and Speed-e-loans seem to be refusing to even reply though but i will be sure to keep plugging away at them.

 

I think the trick with payday uk is to just keep emailing them your plan, even when they email you back offering to defer payment for a month or to pay half, just be very persistent and eventually they will give in. I basically told them either they accepted what i was offering and they would get everything i owed or they risked getting nothing because there is no way i was going to be paying the default charges that they hit you with after the loan due date.

 

So anyway, i now have plans set with: Quickquid, Wonga, Speedydosh, Txtloan and Payday UK. Feel so much better being in control of whats coming out of my accounts on which days :)

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Congrats :) Just make sure you get reciepts or copies of statement of account after each payment, and you keep up to date with them. Just in case they try anything.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I just emailed their collections ([email protected]) and they told me to talk to a live chat agent which i did and set up a four month plan, i then emailed collections again and asked them to send me a confirmation email of the plan with dates/ payments just in case they tried a fly one, i also saved the live chat log. They are only really willing to set up 4 month plans, which was affordable enough for me and all interest was frozen but i dont know what your situation is so dont know if this will be much use?

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Gooner

Speed-e-loans were ok, what email address did you use ?

Minicredit are total wind up merchants, masters of copy and paste.

 

I think it was techsupport@ one, do you have a better address? This would be appreciated as I've not heard anything back at all.

Thanks

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Speed-e-loans.com emails that ive found.

 

Administrative Contact:

Miller-Cheevers, Gary [email protected]

507

Centennial Park

Elstree, Herts WD6 3FG

GB

447590563377

 

Technical Contact:

Miller-Cheevers, Gary [email protected]

507

Centennial Park

Elstree, Herts WD6 3FG

GB

447590563377

 

 

Worth a shot i guess since he seems to be the boss.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

UPDATE

 

Ive managed to arrange a plan with Speed-e-loans as well at a tenner a week :D The GMC email address worked and he said 'his team would assist with the matter' and to be fair to him it was all set up by close of business the next day. My repayment plans are now as follows:

 

Wonga- £15 per week

Speedydosh- £10 per week

Speed-e-loans- £10 per week

Payday UK- £10 per week

Q.Q- £120 per month (only 3 to go)

Txtloan- £50 per month

 

Minicredit and Payday Express are still refusing to help me out though, if anyone knows how to crack them then that would be appreciated.

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The email probably worked because he didnt think anyone had the address :)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Payday Express are an absolute nightmare to be honest. I am currently in a DMP which all of my other creditors are sticking to but Payday Express continue to call me at least 5 times a day and refuse to deal with the company arranging my DMP. I have also emailed them and written to them several times requesting that I do not wish to be contacted by phone and they still ignore me!

 

If you have any luck with them please let me know!!

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Send them the telephone harassment letter from the library on this site. If they continue to call, then report them to OFCOM.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 1 month later...
Hi,

 

Wonga- Agreed plan £16 per week, will be paid off by christmas, they have been great to deal with to be fair.

Quickquid- Owe £531, emailed them regarding setting up a plan but have had no response as yet.

Minicredit- Owe £168

Txtloan- Owe £234

Payday Express- Owe £207

PaydayUK- Owe £119

Speed-e-loans- Owe £190

Speedydosh- Owe £149

 

Any advice on who is likely to accept plans and who i am as well trying to pay off first?

 

Thanks in advance.

 

UPDATE

 

Paydayuk, paydayexpress and Quickquid are all paid off.

 

Still on payment plans with Wonga, Speedy dosh, speed e loans txtloan and still trying to argue with minicredit, they just wont budge.

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