Partial offer Natwest?

[jacky21130]

Good morning!

 

Just another question sorry! Had second letter from NatWest offering £725. (had one offer already of £286, total demanding £1226) should i now go straight oto moneyfile claim or should i send another letter saying i accept partial offer but demand remaining balance? also since first prelim letter threee weeks ago have incurred another £104 of charges. Can i add these on at this stage?

thanks!!

Jacky X

[dollies01]

Good morning!

Yes, accept the money as partial payment only.

When your timescale is up for your moneyclaim, issue it, adding your new charges.

Hope this helps!

[jacky21130]

Hi,

So do you mean just do the accepting partial offer letter now and not mention extra charges put on account yet? and then in 14 days to issue moneyfile/court claim if they dont pay up and add the extra then? sorry im abit confused!

Thanks

Jacky X

[dollies01]

I would send this letter:

Acc No.......... your ref.............

 

 

Dear Mr

 

Thank you for your letter of (date) in response to my own regarding repayment of unlawful penalty charges.

I have sent you a letter before action stating that Court proceedings will follow should there be no satisfactory offer of payment.

I note your offer of £*** but am unable to accept this as full and final however I would be prepared to accept this as a part settlement,on the understanding that I will be pursuing the remainder of the full amount in court.

The deadline for your full compliance is (date)I trust this clarifies my position.

 

 

yours sincerely

 

 

There isnt really any need to add the further charges yet, just add them to your schedule and moneyclaim for court.

[dollies01]

Of course, after the line

"seeking the remainder" you could put the figure, with the new charges included.

Its doubtful they will pay up without the court claim, though!

good luck!