Jump to content


  • Tweets

  • Posts

    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) the solicitors helpfully sent photos of 46 signs in their evidence all clearly showing a £60.00 parking charge notice (which will  be reduced if paid promptly).  There can be no room for doubt here - there are 46 signs produced in the Claimant's own evidence. 4.2  Yet the PCN affixed to the vehicle was for a £100.00 parking charge notice (reduced if paid promptly).  The reminder letters from the Claimant again all demanded £100. 4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The contract produced was largely illegible and heavily redacted, and the fact that it contained no witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “No Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide proof of planning permission granted for signage etc under the Town and Country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses this document.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable. Interest 6.2  It is unreasonable for the Claimant to delay litigation for four years in order to add excessive interest. Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 2) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
    • Scottish time bar: Scottish appeal court re-affirms the “harsh” rule (cms-lawnow.com)  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Unsolicited nuisance calls from "ppi helpline"-warning notice!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4004 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Over the last 2 weeks, my phone line has been deluged with daily Unsolicited 'live', recorded message, and 'call-back' phone calls, from a Company naming itself as "PPI Helpline".

 

Up to 4-5 calls each day, even in the early morning and late into the evening.

 

My Call Display indicates that the numbers this Company uses to make these calls are-

 

08451 550 0228 (for the live operator calls)

 

08452 861 811 (for the recorded message and 'call-me-back' calls)

 

The 'call-back' recorded messages are devious- the message says 'we need to speak to you urgently- Press "3" to return this call..." (this will cost you a lot!!)

 

I am already registered with the Telephone Preference Service, so should not be receiving these calls,

 

I did answer the first few calls, to demand that my phone number and details be immediately removed from their Company's database, and no further calls must be made to me- Their telephonist/salesperson just hung up on me.

 

I made a Formal Complaint to the Telephone Preference Service, and was told that this Company had already been identified as being a source of unsolicited nuisance Calls- they are also listed on several Internet 'Telepest' websites as repeated offenders.

 

I also have checked with the Ministry of Justice with whom the Telephone Preference Service informs me that the Company is regulated by.

 

Their Claims Management Regulator section, have asked me to make a Formal Complaint to them, regarding the conduct of PPI Helpline, as the Licence the Company holds, forbids them from -

"not engaging in face to face ‘cold calling’, or in any form of high pressure selling"

 

I strongly suspect that I am not the only person adversely affected by the high pressure tactics, and nuisance, caused by the Company- "PPI Helpline" so if you have suffered nuisance calls from them too, I suggest that you also make a Formal Complaint to the Ministry of Justice-Claims Management Regulator, whose details are-

 

Claims Management Regulation Unit, 57 – 60 High Street, Burton–upon–Trent, Staffordshire, DE14 1JS

 

General enquiries Telephone: 0845 450 6858 / 01283 233309 (9-5pm)

 

Website- http://www.justice.gov.uk/claims-regulation

 

Do feel free to reply to this Post, if you have also been affected.

 

Dave Grieve, Scotland. :mad2::mad2:

Link to post
Share on other sites

Just a quick update-

 

Ministry of Justice, Claims Regulator Manager, phoned me this afternoon regarding my Complaint.

 

Apparently, the owners of PPI Helpline state that they do not have a call centre that makes unsolicited phone calls, and that the calls may be coming from someone who is 'piggy=backing' the real PPi Helpline!

 

The M of J are finding out from the phone numbers, listed above, who actually owns them, as it is a possible case of Company Fraud and Impersonation.

 

They also suspect that the callers will always ask for 'money up front'- so there also could be a strong allegation of Fraud, as the callers are NOT registered as a Claim Management Company with the Ministry of Justice so consumers have no form of protection, nor actually is the callers allowed to operate as a Claim Management Company.

 

So again, if YOU get a cold call from someone saying they are from PPI Helpline, as according to the owners of this Company they do NOT make calls of this kind, hang up, take a note of the Caller Display phone number, and let the Ministry of Justice know using the contact details in my original posting.

 

Be Warned !! and pass this on.......

 

Link to post
Share on other sites

  • 5 months later...

Hi

 

OMG I am beyond frustrated with these calls. I too have registered with the TPS but to no avail.

 

I just had one call now so I googled the PPI Helpline number and found this forum.

 

I am so glad that I am not the only one being plagued by them(however I wouldn't wish their hounding on anyone) and whenever I ask to be take of the list or press option x to speak to someone they just hang up. Unfortunately no number showed up so I couldn't ring them back.

 

I will be making a written complaint and if a number ever does come up I will be writing to them.

 

Thank you for all your info and suggestions

 

Saf2

Link to post
Share on other sites

  • 4 weeks later...

I too receive the recorded messages almost daily, and the "press 9 to opt out" certainly has no effect.

 

I've tried several times to allow myself to be put through to an operator and asked to be removed from their database and they just hang up. What wonderful jobs those people must have!

 

The telephone number is always concealed.

 

If, as the "real" PPI Helpline are claiming, this is other unregistered operators impersonating them, it begs the question of how we can make a complaint with no company or telephone number to complain about!

Link to post
Share on other sites

  • 3 weeks later...

This is a company called "Aims Review".

 

I know this because after hundreds (and I mean hundreds) of calls from them including calls where they repetitively hung up on me, called me stupid, told me I can't read and swore at me, I decided to say yes to everything they asked.

 

They then read out a legal statement saying that the company is Aims Review. If you tell them that you need your PPI claimed back then they will read out the same statement.

 

I don't know how you managed to get that far with the ministry of justice as there is no such company as the ppi helpline. If they say they are from the PPI Helpline or Hotline then they know they are flat out liars.

 

Now, the fun starts when I ring the head office. First of all on their website aimsreview.com, they clearly state that they are not registered in the UK. It's based out in Gibraltar. I'm no international business lawyer, but I am pretty sure that Gibraltars laws are a lot less stringent to ours.

 

I have phoned the head office a few times to calmly and polity ask them to stop and they say it's not them! it is. I say I have recordings of them saying that it is aims Review and I usually get hung up on. The last time I was called a "tosser".

 

I live over 200 miles from their offices ( Unit 7 Trident Park, Trident Way, Blackburn, BB1 3NU ), however it is at the point now where I am about to make the journey.

 

Failing that, I'm gonna expose all the managers and staff and and let all of their friends and family know that they are lying [problem] artists.

Link to post
Share on other sites

  • 3 weeks later...

I am sick to death of constant bombardment from PPI Helpline.

 

How can I get their address, to send them a bill for constant interruption to my working day.

 

I understand someone has just raised an invoice for his time wasted and got paid.

 

There are obviously dozens of these companies at it.

 

The phone number today was 08434103912 on a 1471 look up.

 

Initially I took the call and pressed 5 as requested. When I asked for the address the man on the other end put the phone down.

Link to post
Share on other sites

I had one of these today which prompted me to do a search for 'PPI Helpline' and led me to this forum. I've also had loads of texts, from various numbers, the usual rubbish, totally unsolicited and extremely annoying.

 

Today's phone call was a recorded message during which I was prompted to press '5' to follow on with the 'claim', so I did. When I was answered I asked the person what their company name was and he said "PPI Helpline" and launched in to the usual spiel about what they do. I let him rattle on a bit, after all the call isn't on my bill, then when he was finished and wanted to start taking information from me I said I'd need to think about it and would call them back and I asked for a landline number on which to do so. The guy promptly hung up.

 

The number I was called from was 07588 155435.

 

These calls are an insidious invasion of privacy. I do hope the companies doing this get caught and heavily fined, though I won't hold my breath on that happening!

 

I've reported the number and details of the call to the ICO.

 

Greg

Edited by bikerthing
Link to post
Share on other sites

I get weekly texts telling me there is £2,300+ ready to be posted to me immediately, and to contact the number.

 

I managed to get my phone provider (02) to block the calls as they were subscription based and I have never subscribed.

 

This kind of behaviour is really below the belt and very annoying - I've had a phantom caller for about a week but they seem to have given up now.

Link to post
Share on other sites

  • 3 weeks later...

I get daily calls. I asked them today who they were and where they got their funding and they hung up on me. Numbers I got called from are 01214690045 and I also get texts from 07501958495. They are such a pain and keep on waking my baby up...

Link to post
Share on other sites

I just had the same phone call from "PPI Helpline". Number came up as 0843 410 4412. As soon as I started asking questions about who they were and what they did the phone went dead. Funny that. Please somebody nail them!

Edited by ims21
Link to post
Share on other sites

I am sick to death of constant bombardment from PPI Helpline.

 

How can I get their address, to send them a bill for constant interruption to my working day.

 

I understand someone has just raised an invoice for his time wasted and got paid.

 

There are obviously dozens of these companies at it.

 

The phone number today was 08434103912 on a 1471 look up.

 

Initially I took the call and pressed 5 as requested. When I asked for the address the man on the other end put the phone down.

 

As someone else stated the PPI Helpline is indeed a company called Aims (they go by variations of Aims e.g. Aims Review, Aims Legal etc) they also have a pension switching operation (Forensic Review & Yardstick Marketing) that operates The Pension Helpline. All of these firms belong to the same people and operate from the same building.

 

As somebody else stated Aims may well be registered in Gibraltar and have satellite offices in the UK but their main operations are in Spain a quick search on google comes up with this address:

 

Av. Andasol, KM 189 29604, Marbella Malaga

 

Tel: 952835501

 

When questioned they have a habit of not telling people who they are or where they are based and in most cases simply hang up when callers push for these details. That way you cannot take action against them as you don't know who they are. Yet they are passing off as the legitimate government helplines!

Link to post
Share on other sites

  • 1 month later...
I just had the same phone call from "PPI Helpline". Number came up as 0843 410 4412. As soon as I started asking questions about who they were and what they did the phone went dead. Funny that. Please somebody nail them!

 

 

On the "tellows" site you can find some more informations to 0843 410 4412. maybe it helps you.

Link to post
Share on other sites

  • 2 weeks later...
If everyone complained to BBC Watchdog , I'm sure we can expose these people and get the nuisance calls to end!

 

Please visit BBC Watchdog and write a complaint.

 

Please see my post above from 4th Dec as I have previously stated the PPI helpline and also the Pension Helpline are operated by the same company and that is Aims Review. They are based in Spain. Their address and phone number is listed in my post above. When you press 5 to speak to someone you are speaking to someone in Spain not Bury or Lancashire or anywhere else in the UK.

 

The directors of the company are Adam Bennett, Thomas William Edwardson, Tom Edwardson Jnr, Michael Salter, Michael Costello and John James. They have a policy to keep calling people and have informed their staff to hung up if they are asked to many questions or just say yes we will take you off the list but they don't bother. Soon I will find out the directors personal phone numbers and list them here so everyone can call them all hours of the day!

Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I unwittingly hit on the answer to stop these at the first call - I am on the TP 'no cold calls list', but when I picked the phone up had problems hearing them and asked them to explain what they were on about. Having an income of less than £10K a year (I've been medically retired for many years) I had little idea what they meant by PPI and said so, I asked what it was, explained that I'd never had any such thing, and that they must have the wrong person (all their spiel suggested that they were a company who I'd actually had some connection with). The caller soon got bored and put the phone down, had a couple more which went to voicemail and after that I never heard from them again!

Link to post
Share on other sites

Somebody came through on my mobile with PPI so I answered in Japanese, it was a recorded message where you press a number to speak to somebody, so I spoke to that person - who was completely baffled! Seemed to have stopped them calling and texting.

 

If you get texts on this you can forward them to your phone company's Spam line, on 02 it is 7726 - they will then investigate the source of the calls and stop them.

 

Sometimes texting STOP or whatever can cost you money.

Link to post
Share on other sites

  • 1 month later...

My daughter (7.5) has a Teddyfone and it rang just now with a similar call. I explained that as she is 7.5 it is unlikely that she has had a credit card in the past!

 

They are clearly using automated dialing techniques.

 

They refused to give me their limited company name.

Link to post
Share on other sites

My sister hands her phone to my great nephew who is just learning to talk, and they get quite frustrated.

 

Them... Can we talk to x

Great Nephew (GN), hiya, ta, hiya

Them... Can we talk to x

GN - repeats same words again

Them.... wrong number (polite phrase).

Link to post
Share on other sites

  • 3 weeks later...

I've had the same calls - every day for weeks now. I have an answering machine that picks up their messages but today I was at home and answered, pressing 5 to speak to someone. They asked my name - I refused to give it without them giving me theirs (other than 'James') and their address. At which point James hung up.

 

I hope to God that pressing '5' doesn't result in a high cost charge. I did fear that, but surely that is illegal without informing the respondent that they will be responsible for a premium call charge?

 

I'll check the bill in due course. Hopefully it will now stop them calling me. (Naive perhaps...) Both my telephone lines at home (one domestic, one business) are registered with the TPS but a fat lot of good it does these days. Minutes after this one I got another on the domestic line from 'Evolution Legal' who wanted to talk to me about an accident I had. Allegedly. Time wasting bottom-feeding low-lifes that they are....

Link to post
Share on other sites

  • 4 weeks later...

I have had similar experiences so I tracked their number to:01158712827 which gave an opt out option.

 

Also it may be worth registering a complaint here: wwwDOTconsumersDOTofcomDOTorgDOTuk//2012/10/tackling-nuisance-calls-and-messages/ (I'm new to the forum so I can't post the link so maybe another poster will oblige)

 

There is a very quick form to complete and the more people who complain the quicker it'll get them shut down

Link to post
Share on other sites

  • 2 weeks later...

I keep receiving calls on my work landline in the office from 0843 2890055 or 08432890053

 

Its an automated message that bangs on about PPI.

 

I find it completely unacceptable that this company is calling me on my works number. A number that is run by my company and is for business calls only. The only person outside my business network that has this number is my mother for emergency contact purposes.

 

I am getting absolutely sick of these calls. And when I try to press 9 to remove myself from their call list (that I shouldnt be on in the first place), it tells me I cant use that option from my line.

 

Does anyone know the name of this company so I can try and start some form of complaint?

Edited by debzyg
missed a line out
Link to post
Share on other sites

  • 1 month later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...