Estate agents (Fife) - Unauthorised SO

[Jock82]

Hi all,

 

Just back from holidays (where I've not been able to check my online bank account), been worrying about money and if I had enough to last, as I was sure there was around £250 missing from my account. Initially I chalked it up to spending too much, but when I checked my bank account, I realised [edit] and Co had taken a months rent payment that they were not due.

 

I just finished my lease on 26th Feb, obviously paying rent in advance, so paid (what I thought) was my last months rent on the 23rd January.

 

Now...other than the worry it caused me, and making me tighten my purse strings without need whilst on holiday, no bank charges or anything like that were created. So, What can I demand from them? Obviously I want the rent payment back, but would also like compensation of some sort. Am I likely (or liable) to get it from [edit] and Co, or would I have to go to the small claims court, and then what would I be likely to get?

 

Thanks in advance. This is just yet another piece of unprofessionalism from these monkeys, dog hair in fridge/washing machine/EVERYWHERE (but not in the property report!) when we moved in, to unauthorised rent payments when we move out, plus everything else in between. Jokers.

Edited March 4, 2012 by honeybee13
Removing company name as a precaution.

[gordies]

A standing order WILL be paid until YOU stop it at the bank.

 

SO, it is your fault at the end of the day, not theirs.

 

When did it leave? You might be able to recall it with your bank.

[Jock82]

Just realised that mate, and cancelled it thanks. Left on the 23rd, so no chance.

 

Stupid mistake from me, but I don't subscribe to any professional code of conduct. They were on the phone to me fast enough when they thought I had missed a months rent (I hadn't). If I hadn't noticed this, would they just keep the money?

Edited March 4, 2012 by honeybee13
Unnecessary comment.

[gordies]

All you have to do is contact them tomorrow and ask for it back if there is no contract to be fulfilled.

 

Good luck !

[Jock82]

Thanks man, will do. Just been one thing after another with them, hence me taking about 10 seconds to get to boiling point over this! Cheers.