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    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
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And another train penalty issue


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Will try to keep it brief. Few months ago I travelled from Uni to home for the weekend. Bought normal off peak anytime return (with 16-25 discount card) ticket. Anyhow the line that I needed to travel back home on on the Sunday was having maintainance work and the journey back would have been a nightmare. I decided to travel back early Monday Morning when everything was as it should be. We did check on the website and offpeak tickets were available for the journey I had intended to take on the Monday morning.

 

Travelled from Liverpool St. to Chelmsford on the Monday morning. I had to go through the 'manned' entrance as I had a large suitcase and the ticket collector said my ticket was not valid. Wanted £40. I didn't have it so paid £10 and they said they would write to me regarding the balance and my right to appeal. I went to give my uni address but the guy insisted on my home address.

 

When I next visited home there was a letter there asking for the balance and details of how to appeal. I appealed online and have now received a letter stating that as my appeal was submitted more than 28 days after the fine (because it was sent to my home address) then they could not consider my appeal.

 

I have now just recieved another letter saying that I did not pay it within given time it has gone up to £70.

 

What I did query in my appeal that they would not consider is that the ticket was accepted in London as valid, yet 40 minutes later its not valid. Surely if I wasnt allowed to use it for that journey it should have alerted me prior to boarding the train. Also even now I can go online and purchase the same ticket I had, for the journey at that time on a Monday morning.

 

Any advice as to where I can go to appeal my lack of appeal !! would be much appreciated.

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Hi,

 

Can you remember which train you took and the origin/destination and price of the ticket?

 

Yes I have the tickets here and the receipt I was given for the £10 I paid. Something else I have just noticed is that the receipt says its a penalty for travelling from the stop prior to the one I got off at and not the one that I got on at. Don't know if that is relevant tho.

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Yes I have the tickets here and the receipt I was given for the £10 I paid. Something else I have just noticed is that the receipt says its a penalty for travelling from the stop prior to the one I got off at and not the one that I got on at. Don't know if that is relevant tho.

 

Sorry, I don't know what you mean here.

 

Did you have a ticket from and to the right stations please?

 

My best, HB

Illegitimi non carborundum

 

 

 

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So it would appear that you were issued a penalty fare and only paid £10 towards the £40 fare required, Why did you not appeal the penalty fare at the time? Im unclear as to why they would have told you to wait to hear from them when the info regarding paying and appealing is on the penalty fare notice. If they have turned down your appeal already you really are best just paying what is being asked im affraid, It seems harsh i know but notice can be cancelled and returned to TOC for prosecution.

 

When you started your jouney at london did the ticket get rejected?

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Yes I have the tickets here and the receipt I was given for the £10 I paid. Something else I have just noticed is that the receipt says its a penalty for travelling from the stop prior to the one I got off at and not the one that I got on at. Don't know if that is relevant tho.

 

Ok, so which train did you take, what ticket did you buy and how much did it cost? I'm trying to establish the validity of the ticket.

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I will try and answer all questions in one post.

 

The ticket I bought was offpeak anytime return, purchased at Chelmsford station on a Friday for travel to and from Liverpool Street Station. Ticket was £12.35 (before my discount). It is valid for one month from purchase and states that on the ticket. I was travelling back the following Monday.

 

My reason for not appealing it earlier was that I was told I would be contacted. Suppose I should have chased it up sooner myself. What is really puzzling me as I said earlier, I can buy the very same ticket for journey at that time of the day so how can it not be valid. It was accepted in the barrier at Liverpool Street Station when I boarded the train.

 

Also as the only proof of id with my address on it at the time was with my home address and not uni address on it so that was the only address he would accept. Only get home every few weeks. My parents said bring the paperwork home next time and we will look at it. Course by the time I got home the letter was already there with the penalty for not paying within 21 days. Looks like a costly journey for me.

 

Also looking on the receipt it says the journey is from Shenfield to Chelmsford. Shenfield is a stop on the train, but not the one that I got on at.

 

In hindsight I should have questioned it more fully at the time, but rushing not wanting to be late back to uni etc. I will probably end up paying it but it galls me that I still do not know why it was not valid. Guy just kept saying it was the wrong ticket and I can't see how it was.

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Return part of Off-Peak and Super Off-Peak Return tickets are valid for travel within one calendar month of the outward journey. Travel is allowed until 0230 on the day following the last day of validity. If you are still travelling at 0230 then you may stay on the train to complete that part of the journey but no further break of journey is allowed and all travel must be completed by 1200. Not valid on any train departing London Liverpool Street or London Kings Cross before 0930 and not between 1629 or 1834 inclusive (1900 from London Kings Cross) although travel is permitted on the 1636 from London Liverpool Street to Braintree, for destinations Hatfield Peverel to Braintree inclusive. Hopes this will clarify.

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Return part of Off-Peak and Super Off-Peak Return tickets are valid for travel within one calendar month of the outward journey. Travel is allowed until 0230 on the day following the last day of validity. If you are still travelling at 0230 then you may stay on the train to complete that part of the journey but no further break of journey is allowed and all travel must be completed by 1200. Not valid on any train departing London Liverpool Street or London Kings Cross before 0930 and not between 1629 or 1834 inclusive (1900 from London Kings Cross) although travel is permitted on the 1636 from London Liverpool Street to Braintree, for destinations Hatfield Peverel to Braintree inclusive. Hopes this will clarify.

 

Awww that would be it then. Thanks for that. Shame the machine at Liverpool St. didn't spit the ticket back out at me. But at least I now know why. Better raid the penny jar :-(.

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you cannot be penalty fared for being on a restricted ticket, it is against the PF rules, just to get the facts straight here, did you have an off-peak ticket and travel in peak time? if so the PF should not have been issued and you should only have been charged the difference between the fare you paid and the ticket required at that time. If you had appealed at the time you would almost certainly have succeeded in your appeal, now that the 21 days has passed you may be on dodgy ground, it may be worth writing to the TOC's customer services and pointing this out to see what they say.

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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you cannot be penalty fared for being on a restricted ticket, it is against the PF rules, just to get the facts straight here, did you have an off-peak ticket and travel in peak time? if so the PF should not have been issued and you should only have been charged the difference between the fare you paid and the ticket required at that time. If you had appealed at the time you would almost certainly have succeeded in your appeal, now that the 21 days has passed you may be on dodgy ground, it may be worth writing to the TOC's customer services and pointing this out to see what they say.

 

Yes thats right it was a offpeak return ticket that I was travelling on. And looking at what is posted above I should not have travelled on it before 09.30AM. As you say probably will have to just pay up, but worth a letter if only to have a moan :-).

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